12月21日，青岛客运段青京高铁乘务员在进行礼貌待客文明服务培训。为迎接即将到来的2013年元旦、春运，济南铁路局青岛客运段利用运输工作淡季，对全段新职列车乘务员和青京高铁乘务员进行技术业务素质强化培训，提高服务水平。新华社发（高锦旭摄） On December 21,,Qingdao passenger DuanQingJing high iron steward in polite to customer service training civilization.For the coming New Year's day in 2013/travel,Jinan railway administration Qingdao KeYunDuan use transport work off season,The entire section of new job train staff and green Beijing high iron steward for technical service quality training,Raises the service level.The xinhua news agency hair(GaoJinXu perturbation)