在电力管理中，有一个“供电可靠性”指标。“对老百姓而言，停电时间越少则意味着供电可靠性越高。”南方电网公司生产技术部主任佀蜀明向记者解释，“它是指供电系统持续供电的能力，是衡量供电系统管理水平的国际性指标。”

    In power management，There is a“Power supply reliability”index。“As for common people，The less time power means that the higher the power supply reliability。”Southern power grid company the production department director 佀 shu Ming to reporters，“It is to point to continued the ability of the power supply system power supply，It is to measure the level of the management of the power supply system of international index。”

    国家电监会近日发布2011年全国电力可靠性指标，揭晓“2011年供电可靠性金牌企业二十强”，南方电网公司6家供电局入选。其中，A级金牌企业全国有5家，南网公司就有佛山、广州、中山3家供电局入选；东莞、珠海、江门供电局则获评为B级金牌企业。国家电监会安全监管局巡视员、副局长蒋锦峰认为，南方电网公司在供电可靠性管理上有特色，走出了一条管理创新之路。

    National electricity the supervisor will) recently released 2011 national power reliability index，announced“2011 power supply reliability gold medal enterprise 2.”，Southern power grid company 6 companies in power supply bureau。Among them，Grade A gold medal enterprise the five，The nets have the foshan、guangzhou、Zhongshan 3 home in power supply bureau；The dongguan、zhuhai、Jiangmen power supply bureau has won the gold medal awarded grade B enterprise。State prison safety supervision bureau will electricity inspector、Deputy chief JiangJinFeng think，Southern power grid company in the power supply reliability management characteristic，Out of a management innovation。

    

    来之不易—— Hard-won--

    从两个“9”到三个“9”     From two“9”To three“9”

    国家电监会发布的全国电力可靠性数据显示：2008年，南方电网公司城市供电可靠率为99.881%，2011年达到了99.9406%。这一成绩来之不易。每户相应停电时间从10.42小时下降到5.20小时，优于全国平均值（7.012小时/户）。作为获评A级金牌的3个城市更是亮点频现：2011年，广州全口径用户停电时间3.19小时，首次位居全国各主要城市首位；中山、佛山以城市用户停电时间0.66小时/户、0.80小时/户的指标分别位列全国地级供电企业第一名和第二名，率先达到国内领先和国际先进水平。

    Issued by the state electricity the supervisor will national electric power reliability data shows：2008 years，Southern power grid company city power supply is 99.881%，2011 to 99.9406%。This performance came easily。Each corresponding time from 10.42 hours power down to 5.20 hours，Better than the national average（7.012 hours/users）。As HuoPing level A gold medal 3 cities is window frequent：2011 years，Guangzhou all user blackout time 3.19 hours caliber，For the first time in all major cities in the first place；zhongshan、Foshan city power to users time 0.66 hours/users、0.80 hours of jehu/in the index, regional power supply enterprise first and second place，To take the lead in the domestic leading and international advanced level。

    用户对供电可靠性的感受具体而真切。“电是企业的生命线。若遇到无计划突然停电，生产线上大量的产品会报废。”伟福科技工业（中山）有限公司制造部部长孟越告诉记者，生产线一旦停下，就会影响产业链上的数百家企业。“我们之所以选择落户佛山南海金融高新区，主要是因为这里提供了可靠性供电。”PICC南方数据中心项目相关负责人如是说。目前，南海金融高新区核心区供电可靠率达99.999%，年平均停电时间少于5.2分钟。据介绍，5个“9”是目前最高供电可靠率，与上海陆家嘴、深圳福田等国内同类金融密集地区处于同等水平。

    Users of the power supply reliability feel specific and clearly。“Electricity is the life of the enterprise。If meet unplanned suddenly have a power fail，Line a large number of products will be scrapped。”Weifu technology industry（zhongshan）Co., LTD manufacturing minister meng more told reporters，Once stopped production line，It will affect industry chain of the hundreds of enterprise。“We chose settled in foshan nanhai financial high-tech zone，Mainly because it provides reliability power supply。”PICC data center project relevant person in charge of the south said。At present，South China sea financial high-tech zone core power supply of 99.999%，Years less than average power 5.2 minutes。According to introducing，5“9”Is the supreme power supply，And Shanghai lujiazui、Shenzhen futian, domestic similar financial centers in the same level。

    少停电就可创造生产力。根据测算，南方电网平均客户停电时间减少1小时，全年可增加供电量0.75亿千瓦时，按照目前每千瓦时电产值约11元计算，可增加GDP超过8亿元，其经济和社会效益十分可观。

    Less power can create productive forces。According to estimates，Southern power grid average customers time reduced by 1 hour blackout，Annual can increase the power supply 075 million KWH，According to the current electricity output value per kilowatt hour about 11 yuan calculation，Can increase more than 800 million yuan GDP，Its economic and social benefits is very considerable。

   

    理念之变——  Of the idea of change--

    “从关注设备”到“以客户为中心”     “Attention from equipment”to“Take the customer as the center”

    7月3日10时许，酷热难耐。佛山南海供电局的王磊和金伟中与往常一样，穿上厚厚的绝缘服，随着带电作业车的吊臂缓缓“升空”带电作业。他们在为一家用户——南海巨大鞋材有限公司进行带电接火工程。工程师黄湛荣介绍说，3年前进行这样的业务，需全线停电5小时，而现在采用带电作业接火施工方式，该线路的用户不受施工作业影响，可正常生产，而且本次接火业务不需用户出资。

    On July 3, at about 10，hot。Foshan nanhai power supply bureau in the JinWei and wang lei as usual，Put on thick insulation clothing，Live working with the crane boom car slowly“launch”Live working。They in the south China sea for a user-huge shoes material Co., LTD. Live Beirut engineering。Engineers HuangZhanRong introduced said，Three years ago for the business，All five hours to power，And now the Beirut live working construction method，This line of users from construction work influence，But the normal production，And the business does not need to Beirut, user capital contribution。

    南方电网公司董事长、党组书记赵建国说，电网公司本质上是服务型企业，主动承担社会责任，最大限度地保证安全可靠供电，满足社会和人民群众的用电需求，是公司的责任和义务。然而，过去电网公司往往过于关注设备是否安全，而不是关心用户能不能“用上电，用好电”。2007年，南方电网启动与国际先进水平电力企业对标，学习使用通行的“国际语言”——可靠性指标。他们深刻认识到，电力企业的根本任务就是以客户为中心，最大限度地为用户提供不间断、安全、可靠的电力供应，从而为电网找到了“以提高供电可靠率为总抓手”这样一条电网企业的科学发展之路。

    Southern power grid company chairman、Secretary of the party ZhaoJianGuo said，Power grid corporation is essentially a service-oriented enterprises，Undertake the social responsibility，Maximize safe and reliable power supply，Meet the social and the people's electricity demand，Is the company's responsibilities and obligations。however，The past power grid companies often paying too much attention to whether the equipment safety，And not care about the user can“power，With good electrical”。2007 years，Southern power grid start with the international advanced level of standard electric power enterprise，Learn to use the traffic“The international language”-reliability index。They realized，The basic task of the electric power enterprise is to take the customer as the center，Maximum limit for the user to provide uninterrupted、security、Reliable power supply，And so as to find the power grid“In order to improve the power supply for total means”Such a power grid enterprise's scientific development way。

  

    挖潜增效——   Tap the efficiency--

    向一切环节要效益     To all the links to benefit

    供电可靠性管理是一项系统工程，涉及多个环节。南方电网在“以客户为中心”的经营理念统领下，多维度、多领域推进供电可靠性管理，有效提升了可靠性水平。

    The power supply reliability management is a system engineering，Involving multiple links。Southern power grid in“Take the customer as the center”The management idea at the next，multidimensional、In many fields of power supply reliability management，Improve the reliability level。

    ——调整电力发展规划，加快电力建设步伐，加大全网资源优化配置力度，规范配网接线方式，更加注重城乡配网建设，提高配网的可靠性和灵活性。

    -adjustment of the electric power development planning，To speed up the pace of electric power construction，Increase the optimizing resources allocation strength，Regulate distribution network connection mode，Pay more attention to the construction of urban and rural distribution network，Improve the distribution network reliability and flexibility。

    ——加强系统运行管理，实现风险可控在控，加强综合停电管理，统筹安排主配网停电计划，严管重复停电和临时停电。

    To strengthen the system-operation management，Realize the risk in control controllable，Strengthen comprehensive power management，The power distribution network overall arrangement plan，Power cuts and temporary power shall repeat。

    ——狠抓设备管理，及时建立设备资产全生命周期管理各阶段所需的相关技术规范和技术标准，严把设备入网验收关及设备预试定检关，加强设备的运维管理，对设备的缺陷和故障加强分析处理。设备事故、障碍率逐年下降，设备健康水平整体良好。

    -vigorously promotes the equipment management，To establish equipment assets total life cycle management needed for each stage of the relevant technical standards and technical standards，Strictly the equipment and the net YanShouGuan pilot test equipment production shut，To strengthen the management of equipment operation and maintenance，The defects and faults of equipment to strengthen analysis。Equipment accidents、Obstacles rate declined year by year，Overall good health level of equipment。

    ——建立快速复电机制，加强需求侧管理。

    -build fast wired back mechanism，Strengthen the demand side management。

    ——注重科技进步与技术创新，大力开展带电作业，推进设备状态检修，试点配网自动化建设，开展可靠性管理理论和新技术新方法研究。

    -pay attention to the progress of science and technology and technical innovation，Live working vigorously，Advance equipment state overhaul，Pilot distribution network automation construction，Carry out the reliability management theory and new technology, new method research。

    南方电网公司系统各单位通过多措并举，各项成果不断涌现。广州供电局局长甘霖介绍，该局成功研发并应用国内第一台不停电更换配变的10千伏旁路作业车；第一次实现由以人工为主的带电作业模式向专用设备为主的带电作业模式突破。2011年，该局配网带电突破4000次，作业规模全网第一。

    Southern grid system through the unit should simultaneously，All results emerge。Guangzhou power supply bureau chief introduced showers，The agency successfully develop and application domestic the first don't change with the power outage is 10 kv bypass operations car；The first time to give priority to artificially by the live working mode to the special equipment mainly live working pattern of the breakthrough。2011 years，The distribution network charged breakthrough 4000 times，Homework scale over the first。

    “现在城市配网若出现故障，1分钟内非故障段就恢复供电，几分钟就能查找到故障点，迅速抢修恢复供电。抢修部门一旦收到抢修通知，派出的第一辆车是发电车而不是抢修车，对不能转供电的故障段，立即用发电车保供电。”中山供电局老员工洪振正深切地感受到“以客户为中心”所带来的工作变化。(记者 庞彩霞)

    “Now urban distribution network if malfunction，1 minutes for the fault is restored power supply，A few minutes to to find fault point，Rapid repair restore power。Repair departments once received emergency repair notice，Sent the first car is generators and not QiangXiuChe，Not turned on the power supply the fault segment，The car immediately with a power supply。”Zhongshan power supply bureau HongZhenZheng old employees aware“Take the customer as the center”The changes brought by work。(Reporter PangCaiXia)