1月20日，锦州站客运值班员在向购买春节期间车票的旅客宣传互联网及电话订票常识。锦州火车站开设专口，安排专人引导旅客购票、取票，确保春运期间辽西地区中转旅客及网上、电话订票旅客取票方便，避免发生与购票旅客“抢窗口”现象，减少了旅客等候时间。新华社发（高锦旭摄） 1 month and day,Jinzhou station passenger man on duty to buy during the Spring Festival ticket passenger propaganda Internet and telephone booking common sense.Jinzhou railway station only open mouth,Arrange special guide passenger tickets/Collect the tickets,Ensure that the Spring Festival period western liaoning district transfer passenger and online/Telephone booking passenger ticket is convenient,Avoid and passenger tickets"Rob window"phenomenon,Reduce the passenger waiting time.The xinhua news agency hair(GaoJinXu perturbation)

     1月18日，年过七旬的锦州市书法家刘凤吉（右一）为沈阳铁路局锦州客运段送来写“情暖乘客心”的横匾，感谢K7320次列车乘务员在旅途中对他的照顾。锦州客运段在备战春运中，努力提升服务质量，对独行老人进行重点照顾，并设专人进行到站提醒，送老人下车。新华社发（高锦旭摄）  1 month and day,In LiuFengJi jinzhou calligrapher(right)For shenyang railway jinzhou KeYunDuan sent to write"Feeling warm heart passengers"HengBian of,Thank K7320 time train staff on the road to his care.Jinzhou KeYunDuan in preparation for the Spring Festival,Make great efforts to improve the quality of service,The key to take care that you never walk alone,And designated persons for station remind,Send the old man get off.The xinhua news agency hair(GaoJinXu perturbation)

    1月19日，沈阳铁路局锦州车务段沟帮子站客运二班老职工高笑辉（左一）在重点旅客候车区为青年职工进行服务示范。锦州车务段在备战春运中，请有经验的客运老职工对青年职工进行传帮带，提高服务水平。新华社发（高锦旭摄） On January 19,,Shenyang railway passenger station CheWuDuan jinzhou GouBangZi class two old worker high smile bright(Left a)In key passenger waiting area for young worker service demonstration.Jinzhou CheWuDuan in preparation for the Spring Festival,Please experienced passenger old worker to young worker to ChuanBangDai,Raises the service level.The xinhua news agency hair(GaoJinXu perturbation)

     1月19日，锦州客运段7591次列车列车长在向旅客介绍沿途旅游风光，她的熟练介绍令旅客十分佩服，拿起相机拍照留念。沈阳铁路局锦州客运段在备战春运中，在列车员中开展熟知沿途风光景区、熟知沿途车站到发时刻、熟知重点旅客到站需求的“三熟知”培训，不断提高服务水平。新华社发（高锦旭摄）  On January 19,,Jinzhou KeYunDuan 7591 times to the passenger train conductor in introduce tourism scenery along the way,She introduced in to the passenger very admire,Take up the camera photo as a souvenir.Shenyang railway KeYunDuan jinzhou in the run-up to the Spring Festival,In the development of the conductor known as along the way scenery scenic spot/Known as the departure time at the station/Known as the passenger station on demand"Three known as"training,Constantly improve the service level.The xinhua news agency hair(GaoJinXu perturbation)