10月17日，72岁的养老金志愿者刘忠（右）在陪同一位老年人办理相关业务。每月15日养老金发放后，很多老人习惯前往银行办理查询、取款、汇款等业务，容易形成老年客户聚集的情况。针对这一特点，中国邮储银行北京分行在西区支行试点招募养老金志愿者。这些志愿者全部从该行养老金业务的客户中招募，经过专业培训后上岗，工作时间为每月14日至18日，主要帮助老年人使用网点内的自助设备、填写表格，协同老年客户办理相关业务。这些志愿者服务热情高、针对性强，大大提高了柜台的办理效率。据悉，该项制度已经在中国邮储银行北京分行的十六家一级支行推广。新华社记者 张宇 摄     On October 17,The 72 - year - old pension LiuZhong volunteers(right)Accompanied by an old man in deal with relevant business.Monthly pension after 15th issue,Many old people used to go to a bank to deal with inquiry/withdrawals/Remittance business,Easy to form the old customer together.In view of this feature,YouChu bank of China Beijing branch in west branch pilot recruiting volunteers pension.All these volunteers from the bank pension business customers to recruit,After professional duty after training,Working time for monthly 14 to 18,,Mainly to help old people to use network within the self-service equipment/Fill in the form,Collaborative old customer to deal with related business.These volunteer service enthusiasm high/Pertinence of,Greatly improve the counter for efficiency.It is reported,The system has been in China YouChu bank Beijing branch 16 home level branch promotion.The xinhua news agency reporter zhangyu perturbation

    10月17日，72岁的养老金志愿者刘忠（右）协助一位老人使用网点内的补登折机。新华社记者 张宇 摄     On October 17,The 72 - year - old pension LiuZhong volunteers(right)To help an old man use within the site for an folding machine.The xinhua news agency reporter zhangyu perturbation