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管不厌精 理不厌细—湖北宜昌创新社会管理纪实--亲民维稳网络舆情监测室
2012-08-07

    大屏幕上,显示着宜昌市121个社区的分布图,121个社区又被分为1120个网格,每个网格都有一名网格管理员。任意点击一个网格,立即显示出其中详细的人口信息人口总数,男女比例,年龄结构……点开住户表,显示出多种颜色,绿色代表常住,红色代表租住,黄色代表办公,灰色代表空置。指挥中心可随时通过“社区E通”给网格员下达指令,网格员也可以向指挥中心随时反馈情况。在宜昌市网格管理指挥中心的大屏幕上,甚至能看到前一天这个城市增加新生儿的即时记录……

    Big screen,Yichang shows the 121 community distribution map,121 community and is divided into a grid of 1120,Each grid has a grid administrator。Arbitrary click on a grid,Show the detailed immediately of population information:population,Sex ratio,Age structure......PM on the table residents,Shows in various colors,Green permanent representative,Red representative for,Yellow representative office,Gray representative vacancy。The command center may at any time through“Community E the”Give orders to the grid member,The grid member can also to the command center at any time feedback。In yichang grid management command center's large screen,Even the day before the city can see neonatal instant records......

    谈及宜昌的网格管理,湖北省委副书记兼政法委书记张昌尔说,它不仅是人口信息的数据库,更是一种信息比对的机制,是宜昌网格管理的价值和本质之所在。

    Talk about the yichang grid management,Hubei provincial party committee, vice secretary of the head of ZhangChangEr said,It is not only the population information database,Is also a kind of information than mechanism,Yichang is the value of the grid management and essence of the serengeti。

  

    城市移动的“探照灯”   City of mobile“The searchlight”

    工作效能的“倍增器”     Work efficiency of“multiplier”

    宜昌在网格化管理过程中,通过政府统一购买、统一薪酬、统一履职、统一考核,聘用了1120名高素质网格员,成立了一支专业队伍。

    Yichang in the grids in the process of management,Through the government will purchase、Unified compensation、Unified bred、Unified examination,Employs 1120 high quality grid member,Set up a professional team。

    网格员在规定的“格子”内工作,履行信息采集、综合治理、劳动保障、民政服务、计划生育、城市管理、食品安全等七大职责。网格员每天处在社区、街道和人群之中,成为发现城市问题的移动“探照灯”。

    The grid member of the provisions“grid”Work within,Perform information collection、Comprehensive treatment、Labor safeguard、Civil affairs service、Family planning、City management、Food safety, and seven big responsibilities。The grid member in communities every day、The street and the crowd,Be found of urban problems move“The searchlight”。

    今年5月,西陵区铁路坝社区居民廖远萍来社区法务工作站反映,楼上赵祖新家下水道漏水,把他家墙壁渗湿,自己沟通对方不配合,希望帮助解决。网格员立即到廖远萍家查看,但赵祖新仍不愿承担责任。后经多次沟通调解,赵祖新终于承诺出钱修缮廖远萍的墙壁,纠纷被及时化解。

    In may this year,Xiling area railway community residents LiaoYuanPing dam to community legal workstation reflect,Upstairs ZhaoZu new home sewer is leaking,Put his house wall wet permeability,His communication with each other,Hope to help solve。The grid member to LiaoYuanPing home immediately check,But ZhaoZuXin still does not want to assume responsibility。After many communication mediation,ZhaoZuXin finally commitment to repair the wall of money LiaoYuanPing,Timely solve disputes。

    4月19日,居民贺某向土街头社区法务联络员彭雯反映,去年6月她在某食府工作期间,不小心将火锅打翻导致同事杨某右腿被烫伤,事后已支付5500元医疗费。如今杨某又提出赔偿皮肤美容费用2万元,双方和解不成。法务站立即调请社区法务专家主持调解,最终使两人达成协议:贺某一次性支付杨某后续医疗费用2000元,杨某不再以任何理由主张经济赔偿。

    April 19,Residents a royal to soil community liaison for the legal PengWen reflect the streets,In June of last year she in a dining room during work,Accidentally knocked over hot pot to colleagues Yang right leg was burnt,After the event has paid $5500 medical treatment。Now Yang compensation and skin care costs 20000 yuan,A reconciliation between the two parties。Legal standing immediately transferred please community legal experts host mediation,The two people to reach an agreement:Mr Yang is a one-time pay medical follow-up costs 2000 yuan,Yang is no longer in any reason to argue that economic compensation。

    宜昌将171名社区民警和网格员对接,公安力量无形中扩大了数倍。工商、司法等部门也主动对接网格员,增强了力量,提高了效率。过去,市工商局的指令是逐级下达,基层的执行情况是逐级反馈,应急反应比较慢,老百姓意见较大。现在他们成立了指挥调度中心,工作指令用委托的方式同步下达到基层,基层情况同步反馈,效率大为提高。

    Yichang will 171 community police and the grid member docking,Public security forces virtually expanded several times。Industry and commerce、Judicial departments also active docking grid member,strengthened,Improve efficiency。In the past,City industrial and commercial bureau is issued instructions level,The implementation of basic level is feedback,Emergency response is slow,Common people opinion is bigger。Now they founded the command and control center,Work instructions with entrusted by the way to the synchronization,Conditions at the grass roots synchronous feedback,Efficiency greatly improved。

    广泛分布的网格员,成为各项工作效能的“倍增器”。今年宜昌中心城区人大换届选举,60万选民进行登记,过去需要一个月,今年只用了两天。最近,宜昌做市民交通出行的社会调查,样本要达到城市人口的10%,过去做同规模的调查需要两个月,这次只用了7天,成为耗时最少、质量最高的一次社会调查。

    Extensive distribution grid member,Become the work efficiency of all“multiplier”。Yichang city center this year's general election,600000 registered voters,The past need a month,In just two days this year。recent,Yichang citizens transportation social survey,Sample to reach 10% of the urban population,The past with the investigation of the need to do the scale of two months,The only 7 days,Be time consuming at least、The highest quality of a social investigation。

    精细管理,动态信息,小“格子”稳定大社会     Fine management,Dynamic information,small“grid”Stable society

    宜昌,因为有了这样的“格子”,使管理更加精细,社会更加稳定。网格员采集的动态人口信息,通过“社区E通”交换到市里的人口基础信息系统,系统会把人口信息自动交换到公安机关的警综平台,并下发给社区民警,民警将这些信息和全国户政信息比对、核查,正确的信息予以签收,不正确的信息返回进行核查,从而形成了真实可信的基础数据。

    yichang,Because of this“grid”,Make management more subtle,Society more stable。The grid member acquisition of the dynamic population information,Through the“Community E the”Exchange to the city of the population foundation information system,The system will put the population information to be automatic exchange to the public security organ in the platform,And send to community police,The information and the national police than registry information、check,The correct information to sign for it,Incorrect information return to check,Thus formed the basis of reliable data。

    准确的信息采集和比对机制,让宜昌的社会管理和治安创出新局面。

    Accurate information collection and matching mechanism,Let the social management and public security in yichang creating new situation。

    6月28日,记者来到宜昌市张家店社区,网格员柳敏讲述了一个亲历的故事。去年7月,一名福建籍男子,租住在她管理的网格中的一处民宅,在人口信息比对时,她发现了问题,最后查清这是一名公安部通缉的杀人犯。落网后,这名男子说,潜逃了20多年,没想到在这里才住了17天,就被抓了。一年多的时间里,宜昌市公安机关通过人口关联比对,抓获在逃人员87人。

    June 28,,The reporter comes to yichang 2 store community,The grid member LiuMin tells a story of experience。Last July,A FuJianJi man,For the management of the grid in her raiding home,In the population than information,She found the problem,Finally find out this is a ministry of public security of the murderer wanted。Arrested after,The man said,For more than 20 years in the house,Didn't expect to live in here for 17 days,Is grasp the。More than a year's time,Yichang city public security organs through the population than association,Captured at large personnel 87。

    去年6月,市民陈烈芳在力行街辖区的一家银行取完钱,不小心将1000多元现金和存折给弄丢了。让她没想到的是,不到1小时,存折和现金就回到了自己手中。原来,陈烈芳掉在银行门口的现金和存折被居民闫春珍捡到并交到社区,社区网格员通过人口信息系统立即找到了她的住址和联系方式。

    Last June,Citizens ChenLie fang in the street of a bank acting jurisdiction after take money,Don't be careful will 1000 multivariate cash and deposit book lost。Let she didn't expect it,Less than 1 hour,Passbook and cash went back to their own hands。The original,ChenLie fang off in front of the bank in cash and deposit book was picked up and make 闫春珍 residents community,Community grid member through the population information system immediately found her address and contact way。

    目前,信息比对机制在宜昌已被广泛运用。运用于人社工作,发现了143例顶冒死亡人员领取养老保险金案件;运用于食品安全监管,发现无照经营占6.7%,许可证过期占4.58%;运用于消防,可快速精准确定着火方位……

    At present,Information than has been widely in yichang mechanism using。Used in one club work,Found 143 cases of top take death personnel gets endowment insurance gold case;Used in food safety supervision,Found without according to manage 6.7%,License expired accounted for 4.58%;Used in fire,Can quickly determine the accurate fire position...

    人性化服务,“格子”里面蕴温情     Humanized service,“grid”Inside accumulate warmth

    网格化管理,带来的不仅是工作上的便捷高效,更以人性化服务让社区百姓感受到浓浓的温情。

    Grids management,The work is not only bring the efficient and,More with the humanized service let people feel strong tender feeling of community。

    在张家店社区,网格员张君说,她的“格子”内有位87岁的独居老人,老人有个习惯,晚上坚持把自家的楼道灯开着,以方便别人。张君就以这盏灯来判断老人的生活是否正常。

    2 store community,The grid member zhang jun said,her“grid”There were 87-year-old old man living alone,The old man has a habit,Insist on your own the corridor of the evening on the light,For others。Zhang jun with these lights to judge the old man's life is normal or not。

    西陵区石板溪社区,租住在简易平房里70多岁的郭厚春,突然感觉身体不适,自己行动不方便,儿子的电话又一时找不到,老人一筹莫展。这时,访民情的社区网格员王宽仁来到他家,立即拿出随身带的“社区E通”发布寻亲信息,很快帮郭厚春联系上了儿子。

    Xiling area SLATE creek community,For simple bungalow in the 70 s GuoHouChun,Suddenly feeling ill,His actions do not convenient,Son of a phone and can't find,The old man despite。At this time,Visit the custom of community grid member WangKuan benevolence come to his house,Carry out immediately“Community E the”Tracing information released,Soon help GuoHouChun contacted son。

    “格格姐姐,我这道数学题做得对不对?”伍家岗区沈家店社区“爱心驿站”内,数十名孩子举着手向“格格”老师提问。每天下午4点,“格格们”将这里的孩子组织在一起,轮流进行学习辅导,同时为孩子们准备一些新颖活泼的游戏、小故事、儿童歌曲等。该社区的7名大学生网格员,义务为孩子们当起了辅导员。

    “Space space sister,I this math problem do the right thing?”Five home district of shenyang shop community“Love post”inside,Dozens of children whose hand to“Space space”Ask questions of the teacher。Every day at four in the afternoon,“The space space”Will the kids here together,In turn study coach,At the same time for the children prepare some novel and lively game、Small story、Children's songs, etc。Of the seven college students' grid member,Compulsory for children worked as a counselor。

    家住方堰路4号楼“两劳”回归人员秦勇,因为年龄偏大,无法找到合适的工作,面对上有年过八旬的母亲,下有上大学的女儿,自感压力很大。社区网格员了解到他的情况后,经常上门与他谈心,开导他积极面对生活,同时,社区也积极为他解决生活上的困难,通过多次与劳动部门的沟通协调,帮他找到了一份管理农贸市场的工作,并办理了养老统筹。现在,秦勇对人生又燃起了希望。(记者 顾兆农)

    Live in the party weir road building no. 4“LiangLao”Regression personnel QinYong,Because older,Unable to find a job,On the face of the mother had around years old,Under the daughter of the university,Puts pressure。Community grid member to know his situation,Often the door to talk with him,Give him some advice positively facing life,At the same time,The community also positive for him to solve life difficult,Through many times and the labor department communication,To help him find a management farmers markets work,And with the pension plan as a whole。now,QinYong to life again raised hope。(Reporter GuZhaoNong)



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