从7月9日召开的2012年全国旅游局长研讨班上获悉，我国将研究建立旅游业质量失信“黑名单”制度，曝光一批违法失信的旅游企业，以加强旅游市场秩序的监管，优化旅游消费环境。

From July 9, 2012 national tourism at the workshop, director of the learned，China will establish the quality of tourism to keep his promise“blacklist”system，A group of illegal exposure breaks tourism enterprises，In order to strengthen the supervision of the tourism market order，Improving tourism consumption environment。

　　根据国家质检总局、国家旅游局联合部署的“贯彻质量发展纲要，提升旅游服务水平”专项活动，结合“讲诚信、促发展”、“诚信兴商宣传月”等主题宣传活动。今年10月，国家旅游局会同质检总局出台旅游业质量失信“黑名单”制度，曝光一批“黑名单”旅游企业。

According to the state quality inspection administration、The national tourism administration of joint deployment“To carry out the program for the development of quality，Ascension tourism service level”Special activities，Combined with“honest、To promote the development”、“Good faith prospering commerce publicity month”Theme propaganda activities。October，The national tourism administration jointly with the general administration of quality supervision on the quality of tourism to keep his promise“blacklist”system，Exposure a batch of“blacklist”Tourism enterprise。

　　据悉，《质量发展纲要》明确提出“到2015年，旅游、文体产业等生活性服务领域质量标准与国际先进水平接轨，顾客满意度达到75以上。”优化旅游消费环境，提升旅游服务质量任重道远。

It is reported，《Program for the development of quality》Clearly put“By 2015，tourism、Style of life such as sexual services industry quality standards and international advanced level standards，Customer satisfaction of 75 or more。”Improving tourism consumption environment，Ascension tourism service quality to implement。