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海南潜水业乱象丛生 三亚蜈支洲岛潜水被诉坑人--亲稳网络舆情监测室
2012-07-18

  【海南旅游购物消费警示】 【Hainan tourism shopping consumer warning】

  

海南潜水行业乱象丛生 Hainan diving industry in a mess

  

三亚蜈支洲岛潜水被投诉“坑人” Sanya WuZhiZhouDao diving is complaints“traps”

  南海网-产业海南7月17日讯:(南海网记者组)当潜水游玩遇上高额回扣,服务质量依据个人喜好时,游客在海南理想的潜水度假生活却悄然变味。在南海网“2012珍珠、水晶、潜水消费口碑点评”活动中,网友指出海南潜水行业乱象丛生,潜水点收费高、服务差、吃高额回扣的抱怨声四起,其中三亚蜈支洲岛潜水被网友投诉,其水下摄影“坑人”,服务态度恶劣,价格虚高,存在高额回扣等问题。

South China sea nets-industry hainan on July 17,:(South China sea nets JiZheZu)When diving play a high rebates,The service quality according to individual be fond of,Tourists in hainan ideal diving vacation life has quietly stale。In the south China sea nets“2012 pearl、crystal、Diving consumption reputation comment”activities,Net friend pointed out that hainan diving industry in a mess,Dive point fees are high、Service is poor、Eat high kickbacks whining everywhere,Among them was the WuZhiZhouDao sanya diving complaints,The underwater photography“traps”,Service bad attitudes,Price one high,Existing problems such as high kickbacks。

消费口碑点评活动中网友对蜈支洲潜水的投诉 Public comments on Internet consumption in a state of Wu diving complaints
  

水下摄影“坑人” 服务态度恶劣 Underwater photography“traps” Service bad attitudes

  水下摄影是海南潜水中的一个特色项目,动则6、700的价格往往让游客却步,但潜水点却往往以此为依据按“价”提供服务,造成了众多游客潜水游玩质量严重下降。

Underwater photography is one of hainan diving characteristic project,Move is 6、The price of 700 tourists often let go,But dive point are often on the basis of press“price”Provide service,Caused many tourists visit diving quality serious decline。

  “在潜水前,三亚蜈支洲岛潜水的教练不停地推荐价格高达760元的水下摄影,这个价格可比前台标价要高出一倍多,但教练的解释是花760元能拍摄全程影像,之后便听信了教练的话,但观看后的效果却与教练宣传大相径庭。”在南海网珍珠、水晶、潜水消费口碑点评活动中有网友投诉。有了这次被“坑“的教训,该网友也留言建议广大游客千万不要听信教练的话。

“Before diving in,Sanya WuZhiZhouDao diving coach kept recommended prices as high as 760 yuan of underwater photography,This price is priced at the front desk to more than doubled,But coach explanation is spent 760 yuan to the shooting images,Then after listening to the coach said,But after watching the effect of the manager and the propaganda but rather different。”In the south China sea nets pearl、crystal、Diving public praise in the comments on consumption have net friend complaints。With the“pit“teaching,The net friend also leave a message suggest broad tourists don't listen to the coach said。

  而对三亚蜈支洲岛潜水点水下摄影“坑人”,服务态度恶劣的投诉并非个案。

And for WuZhiZhouDao sanya dive point underwater photography“traps”,Service attitude of the bad complaint is not the case。

  早在2011年5月10日,游客梁女士给三亚市旅游发展委员会写投诉信称,自己4月28日在三亚蜈支洲岛参加船潜旅游项目。负责接待她的是242号潜水教练。下水前,教练一再要求她选择水下拍照收费项目,但被婉拒。教练潜水时带着她猛扎入水中,她没准备好,感觉耳朵一阵剧痛。上岸休息一会后,梁女士再次要求下水,但情形与第一次一样。随后,教练以梁女士身体状况不佳为由,与梁女士在水面上漂浮。梁女士称自己一条鱼也没看到。梁女士找主管反映情况,主管换了位教练,这次梁女士没有出现耳朵剧痛的情况。

In early May 10, 2011,Visitors to ms leung sanya tourism development committee write of complaint says,His April 28, WuZhiZhouDao in sanya in boat dives tourism projects。Is responsible for the reception her number is 242 diving coach。Before entering the water,Coach has asked her to choose underwater photos charging projects,But be declined。Coach dives with her fierce plunge into the water,She not ready to,Feel the ear a pain。Ashore after a short break,Ms leung requirements in the water again,But the situation with the first。then,The coach to ms liang ailing grounds,And ms leung float on the surface of the water。Ms leung said he didn't see a fish。Ms leung find competent reflect the situation,Competent in a coach,The ms liang did not appear ear pain。

  不要摄影就遭恶劣服务,这种带有人为的恶意态度行为实在令人震惊。

Don't photography was the bad service,This kind of attitude with human malicious behavior is really shocking。

  

价格虚高 存在高额回扣 There one high prices high rebates

  6月30日,南海网记者通过街边传单报名一条旅游线路。在此后的暗访过程中发现,三亚“一日游”存在不签订合同、不提供票据等问题,连带团人员身份都无法确认。而据业内人士透露,这些乱象与景区门票价格虚高存在极大的关系,从街头传单到接团人员再到景点,已经形成一条利益链。

June 30,,South China sea nets reporters through the street leaflets article, sign up for a tour routes。After the investigations process found,sanya“Day tour”Being not sign the contract、Do not provide paper, etc,Joint group personnel are unable to confirm the identity。And according to industry sources,These the mess and the scenic area of the price is a great one high the relationship,From the streets to meet group personnel then leaflets to spots,Has been formed a chain of interests。

  邬敬民此前为深圳一名导游,2005年开始揭露中国旅游市场的内幕。如今,邬敬民在三亚打拼自己的事业,并为诸多游客出谋划策,尽力避免踏入消费陷阱。

WuJingMin previously for shenzhen a tour guide,In 2005 China's tourism market began to uncover the insider。now,WuJingMin in sanya beat their career,And for many tourist developments,Try to avoid the trap into consumption。

  邬敬民表示,对于记者参加的一日游团而言,就算以170元的最高价格接团,也没有利润空间。“蜈支洲岛给导游(或旅行社)的底价是148元,170块钱除去底价还要分给发传单的人,还有车费,不可能赚钱。”

WuJingMin said,For reporters to day trip for group,Even if the highest price with 170 yuan by group,No profit space。“WuZhiZhouDao to guide(Or travel agency)The reserve price is 148 yuan,170 dollars to remove reserve to fliers,And fare,Can't make money。”

  虽然不存在利润空间,但许多导游都愿意选择“一搏”,因为各个景点都存在二次消费。邬敬民告诉南海网记者,蜈支洲岛以海水闻名,潜水是精品项目,但费用高达五六百元,这其中就包含了许多的回扣,也因此出租车司机和导游都愿意向游客推荐。

Although there is no profit space,But many guides would choose“A gamble”,Because there are two spots consumption。WuJingMin told the south China sea network reporter,WuZhiZhouDao to the famous,Diving is high-quality goods project,But fees as high as $after,It contains many of the rebates,And so the taxi driver and guides are willing to recommend to the tourists。

  正如邬敬民所说,南海网记者在蜈支洲岛暗访时就见到4名出租车司机。下午4点半左右,蜈支洲码头外的停车场停放有10余辆出租车。

As WuJingMin said,South China sea network reporter in WuZhiZhouDao investigations when he saw four taxi driver。About half past four in the afternoon,Wu a continent dock outside the car park have more than 10 taxi。

  为了避免伤害继续,引导海南旅游商品市场走向良性发展,南海网“2012珍珠、水晶、潜水消费口碑测评”活动将会继续发挥社会公器作用,以大众的口碑力量,对海南旅游商品市场的违规乱象进行曝光监督,也请各位网友继续支持本次口碑测评活动,为净化海南旅游购物环境共同努力!

In order to avoid damage to continue,Guide hainan tourism commodity market benign development,South China sea nets“2012 pearl、crystal、Diving consumption reputation assessment”Activities will continue to play the role of social public,The reputation of the power,To hainan tourism commodity market of illegal to mess exposure supervision,Please also each netizen continue to support the public praise assessment activities,For purification hainan tourism shopping environment together!

  南海网投诉热线:0898-66669110 13907684111

South China sea nets complaints hotline:0898-66669110 13907684111

  链接:南海网2012海南珍珠、水晶、潜水品牌口碑测评专题

link:South China sea nets 2012 hainan pearl、crystal、Diving brand reputation assessment project

宣传单以低价吸引游客(南海网记者组摄) Flyer with low to attract tourists(South China sea nets JiZheZu perturbation) 蜈支洲岛用于登记旅行团队游客游玩娱乐项目的单据(南海网记者组摄) WuZhiZhouDao used for registration travel team play entertainment project documents of tourists(South China sea nets JiZheZu perturbation)(来源:南海网-产业海南)

(source:South China sea nets-industry of hainan)


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