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旅游局建立信息档案遏制“黑导游”--亲民维稳网络舆情监测室
2012-07-12

  本报讯(记者 张晨)记者从旅游部门获悉,国家旅游局正在修订《导游人员管理实施办法》,将对导游年审制和计分制进行完善,以进一步规范和监督导游执业行为。其中提出,要建立完整的导游员信息档案,并按规定向旅游行政管理部门报告,本市旅游业内人士指出,此举将有效遏制黑导带团现象。 Report from our correspondent(Reporter ZhangChen)Reporters from tourism department learned,The national tourism administration are revised《Guide's personnel management implementing measures》,To the tour guide will be careful system and scoring system for perfect,To further standardize and supervision guide professional ACTS。The intergovernmental,A guide to build complete information files,And the prescribed to the tourism administration department report,This city in the tourism industry analysts said,The move will effectively black guide with a tour group phenomenon。

  《导游人员管理实施办法》修改方案提出,要规范和监督导游执业行为。加强导游执业评价机制的研究,完善现有标准,创新评价手段;规定导游服务管理机构和旅行社建立完善导游人员服务质量考核和奖励制度,组织导游参加年审及年度培训,受理对导游人员的投诉,建立包含从业情况、游客反映、年度审核和日常培训等信息的档案,并按规定向旅游行政管理部门报告。拟在修订的《导游人员管理实施办法》中,明确提出导游服务公司对注册导游承担如下责任:为导游办理登记建档和申领、变更导游证;按规定或约定为导游办理有关社会保险,并依法保障其合法权益等。

《Guide's personnel management implementing measures》Modification plan put forward,To regulate and supervision guide professional ACTS。Strengthen the practice guide of the evaluation mechanism,Perfect the existing standard,Innovation evaluation means;Provisions guide service management institution and travel agency set up perfect service quality evaluation and the guide reward system,Organization in year of careful and guide the annual training,Accept the guide to the complaint,Establish contains employment、Tourists reflect、The annual audit and daily training information files,And the prescribed to the tourism administration department report。Draw up in revision of the《Guide's personnel management implementing measures》in,Clearly put guide service company registered guide to undertake the following responsibility:Tour guide is dealt with register file and apply for、Change DaoYouZheng;According to the regulations or agreed to handle the tour guide social insurance,And to guarantee the legal rights。


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