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区别待遇让旅游变味 旅游附加费畅行无阻--亲稳网络舆情监测室
2012-07-14

  宣传报价为1.3万元的“澳新七日游”,60岁以上老人和18岁以下青少年若想报名出游,就要多交3000元附加费。济南旅游出现旅行社收取“年龄附加费”,据说,这种现象已经存在好多年了,并演变成为业内的加价“潜规则”。(见7月10日《新华每日电讯》) Promotion price is 13000 yuan“Australia swim seven days”,More than 60 years old and young people up to the age of 18 to sign up to travel,Be about to pay 3000 yuan surcharge。Jinan tourism appear travel agency charged“Age surcharge”,It is said that,This phenomenon has existed for years,And evolution of be the premium“Unspoken rules”。(See on July 10,《Xinhua daily telegraph》)

  报团出游人群里,老人和孩子往往在旅游中购物消费较少,而年龄在30至40岁间的游客则收入丰厚、购买力强。时下,旅行社竞争日益激烈,相互压低价格,甚至出台低价位的“零负团费”产品来招徕游客。随之带来的利润空间压缩则由旅游消费来变相弥补,“年龄附加费”应运而生。

Newspaper group travel crowd,The old man and the child often in tourism in the shopping consumption is less,And at the age of 30 to 40 years old, the visitors between income rich、Purchasing power is strong。nowadays,Travel agencies increasingly fierce competition,Mutual hold down prices,Even on the low price“Zero negative fue”Product to attract tourists。Will bring on the profit space compression by the tourism consumption in disguised form to make up for,“Age surcharge”Arises at the historic moment。

  其实,旅游年龄附加费只是变相加价的新变种,先前已有其他类似的附加费:曾有媒体报道,教师、医生、律师、记者这些群体由于维权意识高、不盲目购物而在旅行社遭遇“职业歧视”,这几类人群组团出行都会被收取高额附加费。这些出行人群并未享受任何额外照顾和特殊待遇,却要支付附加费。旅行社的加价行为,无异于明目张胆地财物勒索。

In fact,Tourism is the increase in disguised form age surcharge new varieties,Previously have other similar surcharge:Once media reports,teachers、The doctor、lawyer、Reporter these groups because high legal awareness、Not blind shopping and travel agency in experience“Job discrimination”,These kinds of people travel group will be charge high surcharge。These people did not enjoy any extra travel care and special treatment,But will pay surcharge。The travel agency the markups behavior,Is blatant property blackmail。

  而在当前的旅游市场,令人懊恼的还不止这些。消费者看似从“零负团费”的表象中得到了实惠,实则早已稀里糊涂地被身份、年龄等理由荒唐地标签化,最终只能在同质化的竞争中别无选择,无奈地为由此带来的利润缺口埋单。

And in the current tourism market,Annoying is more than that。Consumers seemingly from“Zero negative fue”In the appearance of gained,But are already muddleheaded identity、Such as the age of reason absurd to label,Only in the final competition in homogeneity have no choice,But for hence profits gap buried list。

  事实上,早在2009年5月,由国务院颁布的《旅行社条例》就明确规定,年龄或职业上的差异不能成为旅行社区别对待的理由。相关实施细则中也对因游客年龄或职业差异收取附加费用的行为明令禁止,违者要受到处罚。

In fact,Back in May 2009,The state council of China issued the《Travel agency regulations》He explicitly provisions,Age or professional differences can't become a travel agency to differentiate between reason。Detailed rules for the implementation of the related to age for tourists in charge additional fees or professional differences between the behavior of the ban,The offenders shall be punished。

  然而,相关法规已经颁布三年有余,此类现象却依然猖獗横行。是怎样孱弱的执行力度,竟让条例成了一纸空文?是竞争太残酷还是执行者心太软?无论怎样,既然立了规矩,就没有不执行的道理,一旦成了摆设,无疑打了自己的脸。

however,Related regulations has issued more than three years,This kind of phenomenon is still run rampant。How is the weak enforcement,But let regulations became a dead letter?Competition is too cruel or executives heart too soft?No matter how,Now that made the rules,They have the execution of the truth,Once a decoration,Undoubtedly play oneself of face。

  三五成群外出旅游,捎着梦想,带着希望,体验一把“生活在别处”的惬意,本是一大轻松乐事。可区别待遇无疑让游客与旅行社势不两立。当旅游成了一场明争暗斗,当游客为争取平等待遇而隐姓埋名,我们一心所向的旅游是否变了味儿?公众又是否会谈游色变?

Want to go out to travel,Give dream,With the hope,An experience“Living elsewhere”, the ease of,This is a big easy pleasures。But difference obviously that tourists and treatment of travel agencies are at daggers drawn。When traveling became a infighting,When visitors for equal treatment and anonymity,We will travel with the whether change in flavor?The public and whether the talks to swim color change?


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