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网友投诉暑假参加途牛旅游团遭骗遭窃--亲稳网络舆情监测室
2012-07-19

  当下暑假到来,有很多高中毕业生和大学生都会选择出行游玩,但选择旅游网站还得小心谨慎,今日我在网上看到曾出过车祸和员工流失率高的途牛旅游网又被网友投诉,这次投诉的缘由却是给大学生们安排的酒店设施不齐全,而且脏乱差,除此之外,大学生游客们在旅游结束后还发现很多人的钱都少了,甚至连手机内存卡都不放过,根据大学生游客们的分析,此事极有可能是途牛旅游网的导游或司机所为,但途牛旅游网官方却把责任推在大学生们身上,称是他们自己下车后丢失,与途牛旅游网无关。

The coming summer vacation,Many graduates of senior high school and university students can choose travel play,But choose tourism web site have to be cautious,This day I saw on the net has had a car accident and losing the way employees high cattle and net friend travel network complaints,This is the reason for the complaints on the university students arrange hotel facilities is not complete,Hospital and,In addition,College students in after the end of the tourist visitors also found a lot of people are less money,Even the cell phone memory card all don't pass,According to the analysis of the college students' tourists,The matter is most likely road travel network guide cattle or the driver to do so,But the way the travel network official but cattle push the responsibility on the college students,Say they lost after you get off,And the way the travel network cattle is irrelevant。

  我以前只认为途牛旅游网只不过是旅游条件差,有些不负责任而已,却没想到踢皮球的功夫也如此高,途牛旅游网不去参加世界杯真是太可惜了,下面我们来看下这位网友的投诉帖子:

I've just think that the way the travel network is just tourism cattle condition is poor,Some irresponsible just,But didn't expect the kung fu also so high kick ball,Road travel network cattle don't go to the World Cup's too bad,Below we look at the net friend complaints posts:

  本人6月27号参加途牛旅游团,虹桥出发到达厦门图库,当地导游来接。坑爹车来了,因为是8人小团,没有用旅游巴士,是辆小型灰色面包车。我们一行6人都是大学生,出来玩,刚开始觉得导游什么的都还可以,小型团也很放松,到达酒店也还可以,可是酒店连如家等快捷酒店都不如,没有网,无所谓,电视机第二天也居然坏了,服务员说是所有的都坏了,好吧,很倒霉,以后连续三天直到走也是坏的,看不了。卫浴间老是漏一地的水,第一天刚进房床单也是脏的后来换了床单。房间刚开始味道不好闻 让服务员拿清香剂喷喷 居然拿的是碧丽珠!明明只有一个购物点,后面却多的要死。天啊。这些我们都忍了,出来玩,也就不去计较这些小事了。现在想想旅游完加上坑爹事件后,我们实在觉得被坑了!!

I am June 27 road tour in cattle,Hongqiao start to xiamen library,Local tour guide to meet。Pit dad to the car,Because it is 8 small group,A tour bus no use,Is a small grey van。Our line of six people are college students,Come out to play,Just began to think of what can also be a tour guide,Small group is also very relaxed,Also can also arrives at the hotel,But even such as hotel family-like fast than hotel,No nets,Doesn't matter,The second day also incredibly bad TV......,The waiter say all is broken,well,Very unlucky,For three days until after go are bad,See the。Wei yu is always leak of the water,The first day was just entered the room also is dirty later sheet changed the sheets。The room just started to bad smell smell let attendant take fresheners spray spray with green is incredibly detergent!Clearly only have a 购物点,But behind the death。oh。These we all bear,Come out to play,Also don't go dispute these little things。Now think the tourism and pit dad after the event,We really feel screwed!!

  最后一天8点半我们整理好李,导游和司机开着面包车来酒店接我们,这个时候我们背包里的钱是在的,我们的钱都是放在各层里,上面都是堆了很多衣服日用品,被压在下面。然后导游说把包放在面包车后备箱里,我们就一个个放在后面,当时本人有想过觉得很不安全,想把钱拿出来,但是由于钱被压的太下面了,就放弃了。并且有很多背包叠放在一起,就放松了警惕,这也是自己很自责的地方,太没有安全意识了。然后我们就去南普陀寺和湖里山炮台,期间我们上车也没有去看过行李也没翻动过。直到最后11点半到达火车站,我们下了车。拿好行李,司机和导游送完我们也走了,当时,有一位好友身上钱花完了,想拿点,所以就开始翻包,这才发现钱没有了、于是大家都开始翻包查看。本人丢了500,好友丢了700.另一位朋友居然丢了一根男生的手链和手机内存卡(由于手机没电了,包里放了两个没电的手机,居然偷内存卡,不偷手机)当时距离下车只有1分多钟的时间,当时立马打电话给导游然后报警了。

The last day at half past eight and we arranged lee,Guide and the driver open van to pick us up at the hotel,This time we backpack money is in,All our money is on the layer,It was a heap of many dress daily necessities,Pressure was in the。Then the guide said van put the bag on the trunk,We each on the back,At that time I have wanted to feel very safe,Want to take money out,But because of the pressure was money too,Gave up。And have a lot of backpack together in the together,Just off guard,It is also very remorse place,So no safety consciousness。And then we'll go to the south putuo temple and HuLiShan fort,We get on the car and no go during the luggage didn't also have seen turn。Until the last half past eleven arrived at the railway station,We got off。Take baggage,Drivers and guides to send up our also walked,At that time,Have a good friend money spent on,Want to get some,So began to turn bag,It found that money is not、Then they began to turn bag to check。I lost 500,Friends lost 700. Another friend incredibly lost a root of the boy bracelets and cell phone memory card(Because the mobile phone has no electricity,The bag for two battery cell phone,Incredibly steal memory card,Don't steal mobile phone)Get off at one point distance only the clock time,At that time immediately call guide and call the police。

  当时丢钱了,我们立马怀疑的就是司机和导游。因为偷了我的钱,还把我包里的东西原封不动的整理好,摆了回去,一点都没有翻乱的痕迹。试问哪个出来玩的游客有这么大的闲心。

Throw money at that time,We immediately suspected is drivers and guides。Because stole my money,Me the contents of the bag left intact good finishing,Put back,Not at all over the trace of the mess。Asked which come out to play tourists sometimes is so great。

  这么多时间偷东西,最搞笑的是偷了内存卡!!现在途牛客服就是一天天的拖,说是我们自己下车后丢的。谁出来玩有这么大的闲情逸致假装自己被偷了钱~还是马上旅途要结束了,要赶火车了才被偷。不是内鬼是什么。途牛赚了钱就不管后期责任了,现在想想安排的是什么车,到处载人。就算不是导游和司机,是别的游客什么的。那导游在车上啊,被偷了东西没责任么。我们到火车站要走的时候,去后备箱拿东西时,里面除了我们的还有别的游客的行李。你们说安不安全。这种车导游根本就不能让我们放东西的。早不偷晚不偷去火车站才偷。

So much time to steal something,The most funny is stolen memory card!!Now way is the day after day after day dragged cattle customer service,We got out of the car is lost。Who come out to play has so much interest to escape pretending to be stole the money-or immediately to end the journey,To catch the train just stolen。Not in ghost is??????。Road made money is no matter cattle late responsibility,Now think of what is arranged car,Everywhere manned。If not the guide and the driver,It is other visitors what。The tour guide in the car,Stolen things no responsibility。We want to go to the railway station,To take things trunk,In addition to our and other visitors of luggage。You said he was safe。This kind of car couldn't let our tour guide put things。Early don't steal late don't steal go to the station to steal。

  本来出来旅游是玩的开心的,现在只要一想起旅行就会想到这次经历。经过这次教训,实在是给我们了一个教训,途牛这辈子都不会找了。酒店安排的也很差劲。劝告大家以后还是去找些春秋啊国旅什么的。网上的旅行团真的是不靠谱。

Was out having fun is tourism,Now just the thought of travel you will think of the experience。After this lesson,It is to give us a lesson,Road in this life can not find cows。The hotel arrangement was poor。Advice from you or to find some of the spring and autumn and the ah CITS, or what。Online tour that is really not by the spectrum。



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