“12301吗？我们是天津大亚国际旅行社的游客，现在在房山十渡，前面的路被泥石流冲毁了，我们有200多人回不去了。”7月21日20时左右，一个焦急的声音从旅游热线中传来。市旅游委值班员迅速记录下这个信息，随后，市旅游委会同市交通部门、房山区等相关部门及时启动应急救援机制。

“12301?？We are tianjin and international travel agency tourists，Now in ShiDu fang shan magmatic，The road ahead by mudslides washed out，We have more than 200 people can't go back。”July 21, at around 20，An anxious of voice came from traveling hotline。The city LvYouWei attendant rapid record this information，then，The city LvYouWei jointly with the city traffic department、The fangshan district and related departments timely start rescue mechanism。

　　接到消息后房山区旅游委、十渡镇风景管理区立刻联系有关部门，并与游客和旅行社导游保持密切电话联系。由于雨水过大，拒马河水上涨迅速，来自山东、天津的部分游客滞留在了十渡镇的十二渡地区。位于十二渡龙港山庄的经理眼见游客越来越多，赶紧给十渡镇政府打电话报告，大约200余名游客被困十二渡。十渡镇政府、景区管理处在停电情况下联系到西石门村，要求村干部组织当地群众和游客转移到安全地方。当天23时左右，全部滞留游客妥善安置，有的送回原来预订的酒店、宾馆，有的临时安置在镇卫生院。部分散客、小客车7月22日经由北线撤出，而张坊通往十二渡的主干道于昨天连夜抢修打通，大部分滞留游客今天有望走出景区。

After heard the news LvYouWei fangshan district、ShiDuZhen scenery administrative zones contact department related immediately，And with tourists and keep close to tour the phone。Because rainwater too，The river rise rapidly to the horse，From shandong、Tianjin part of stranded in the ShiDuZhen visitors of the twelve cross area。Located in longgang had twelve mount manager seeing more and more tourists，Hurriedly call and report to ShiDuZhen government，About 200 tourists trapped twelve du。ShiDuZhen government、Scenic spot management in power outages cases linked to xishimen village，Requirements of village cadres local people and tourists organization transfer to the safe place。The day at about 23，Stranded tourists all accounted for，Some back to the original reservation of the hotel、hotel，Some temporary resettlement in town health hospital。Part of the individual、On July 22, passenger by the uptown to withdraw，And ZhangFang crossing in the main road to the twelve yesterday night repair get through，Most of the stranded tourists today is expected to out of the scenic spot。