南京市民宋女士与一家旅行社签订了“新马泰11日游”出境旅游合同，出行后才发现被“倒团”给另一家旅行社，更惨的是，在泰国游览期间乘坐的大巴翻车，同行游客一死多伤，宋女士也身受重伤。大巴是旅行社联系的，面对游客的索赔，旅行社却以“侵权方是泰方车队”为由不断推诿。不过，宋女士最终还是以侵权为由告赢了两家旅行社，获得22.7万元赔偿。

Nanjing citizens ms song with a travel agency signed"New matei 11 to swim"Outbound tourism contract,Travel after that was"Fall group"To another a travel agency,The worst is that,During the visit in Thailand on the bus to turn over,Peer tourists more death injury,Ms song also seriously injured.The bus is travel agency contact,In the face of the tourists claim,Travel agency but with"Tort party is TaiFang team"By constantly shuffle.but,Ms song ended with a tort by against won two travel agencies,Obtain 227000 yuan compensation.

　　南京中院认为，旅行社应当谨慎选择酒店、交通工具等旅游辅助服务者，以确保游客吃、住、行、购、游安全。旅游辅助服务者提供的服务视为旅行社服务的延续，因此，泰国车队的侵权行为可以视为旅行社的侵权行为。同时，倒团与接受倒团的旅行社要承担连带赔偿责任。此案对同类纠纷具有示范意义，因而入选南京法院本年度“十大案例”。

Nanjing then think,Travel agencies should carefully choose the hotel/Traffic tools tourism auxiliary server,In order to ensure that visitors to eat/live/line/purchase/Swim safety.Tourism auxiliary server provides services as a continuation of the travel agency services,so,Thailand team's tort can be regarded as tort of travel agency.At the same time,Pour group and accept fall group's travel agencies should assume joint responsibility for compensation.The case for similar disputes with demonstration significance,So this year in nanjing court"Ten cases".

游客被倒团后遭遇车翻人残 Tourists have been down after car group with double runners

　　2008年12月15日，56岁的宋女士与南京一家大型旅行社(下称A旅行社)签订旅游合同。合同约定游览点为泰国、新加坡、马来西亚，行程共计10晚11日，团费4560元。但宋女士不知道的是，她后来被A旅行社“倒团”给了规模较小的B旅行社。同年12月21日出发时，带团的导游均是B旅行社的人员。

15 December 2008,56, ms song with nanjing a large travel agency(Hereinafter referred to as A travel agency)Sign the travel contract.The contract YouLanDian Thailand/Singapore/Malaysia,Stroke a total of ten night 11,Membership fee is 4560 yuan.But song women don't know,She was A travel agency"Fall group"To the smaller B travel agency.In the same year December 21, when the hair,Tour guide are B travel agency personnel.

　　12月26日晚，在游览完泰国一处景点后，宋女士等人乘坐旅行社联系的当地大巴返回曼谷，不料途中发生车祸，大巴侧翻，造成一人死亡多人受伤的严重后果，宋女士也身受重伤。经当地相关部门认定，大巴驾驶员负全部责任。事发后，宋女士被送往泰国当地医院治疗。

On December 26 late,After a visit in Thailand after sites,Others, such as ms song by travel agency contact local bus to return to Bangkok,And traffic accident on the way,Bus side turn,At least one person has been killed many people injured serious consequences,Ms song also seriously injured.That by the local relevant departments,The bus driver to bear full responsibility.After the incident,Ms song was taken to a local hospital treatment in Thailand.

　　宋女士诉称，在泰国治疗期间，因为旅行社不负责任，加上语言不通等因素，严重缺乏照顾，肉体和精神均受到巨大折磨，最后费尽周折才回到南京。在南京继续住院治疗期间，B旅行社垫付了1000元，A旅行社垫付了2万元。鉴定显示，此次事故给宋女士造成四处伤残，其中，脾切除构成八级伤残，腰椎骨折构成十级伤残，肋骨骨折构成十级伤残，左上肢功能部分丧失构成十级伤残。

Song lady v. says,In Thailand during treatment,Because travel agency irresponsible,Add a language barrier factors,Serious lack of care,The flesh and spirit are subject to great suffering,All the trouble to return to nanjing.In nanjing during hospitalized,B travel advances 1000 yuan,A travel agency advances 20000 yuan.Evaluation shows that,The accident caused by ms song to disable all around,the,Splenectomy constitute a very disability,Lumbar fractures constitute ten class disable,Rib fractures constitute ten class disable,Left upper limb function parts constitute the loss of ten class disable.

状告两旅行社“侵权”成功获赔 Sued two travel agencies"infringement"Success HuoPei

　　治疗期间，宋女士一直在跟两家旅行社交涉赔偿事宜，但始终无法达成一致。为此，宋女士起诉到鼓楼法院，要求签约旅行社（A旅行社）以及接受倒团的旅行社（B旅行社）共同承担侵权赔偿责任，索赔金额共计52万。

During treatment,Ms song has been in negotiations with two travel agencies for matters concerned,But still cannot reach an agreement.therefore,Ms song Sue to the court of the drum,Signing for travel(A travel agency)And accept fall group's travel agency(B travel agency)Common assume tort liability for compensation,A total of 520000 claim amount.

　　两家旅行社都认为自己没有实施侵权行为，不应当承担侵权责任。A旅行社称，擅自转让旅游业务只是一种违约行为，其顶多按照合同约定承担违约责任。B旅行社称，发生车祸的大巴由泰国当地的车行经营，该车行具备合法运营资质，是本案的直接侵权人，宋女士的损失应当由泰国车行承担，旅行社充其量只承担补充赔偿责任。

The two travel agencies believe they have no implementation of tort,Should not assume tort liability.A travel agency said,Whoever transfers tourism business is just a breach,Its at most, in accordance with the contract, bear the liability for breach of contract.B travel agency said,The bus accident by Thailand local garage management,This also have legal operation qualification,This case is the direct infringer,Ms song loss shall be made by the Thailand also bear,Travel agency at best only bear supplementary liability to pay compensation.

　　据了解，宋女士之所以状告两家旅行社“侵权”而非“违约”，是因为侵权责任的赔偿项目不仅包括实际损失，还包括精神损害抚慰金，而违约责任不包含精神损害抚慰金。

It is understood,Ms song is sued two travel agencies"infringement"Rather than"default",Because of the tort liability for compensation project includes not only the actual loss,Also includes mental injury solatium,And the liability for breach of contract does not include mental injury solatium.

　　鼓楼法院审理后认为，B旅行社在落实宋女士等人的具体行程中，因车辆意外事故致包括宋女士在内的多人受伤，对宋女士构成侵权。A旅行社未经宋女士同意将旅游业务转让给B旅行社，该转让行为属于共同侵权行为。据此判决两旅行社共同承担侵权赔偿责任。经庭审质证，认定宋女士的实际损失为21万余元，酌定精神损害抚慰金3万元，扣除两家旅行社已经垫付的金额，宋女士可以获得22.7万元赔偿。A旅行社对判决不服，曾提起上诉，但被南京中院驳回。

The court found that the drum tower,B travel agency in the implementation of others, such as ms song specific trip,For vehicle accident cause including ms song, injured people,Of the song dynasty women constitute infringement.A travel agency without song lady agreed to tourism business transfer to B travel agency,The transfer behavior belongs to common infringement behavior.According to the two travel agencies judgment common assume tort liability for compensation.The trial confrontation,The actual loss of the lady that song for more than 210000 yuan,Discretionary mental injury solatium is 30000 yuan,Deduct two travel agencies have the amount of payment,Ms song can obtain 227000 yuan compensation.A travel agency is not the judgment,Had appealed,But the nanjing then reject.