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确保出车率 北京的哥早晚高峰不出车或丢饭碗--亲稳网络舆情监测室
2013-01-19

  市交通委发出《通知》加强出租车行业管理 要求驾驶员不拒载、不绕路、不议价

City transport administration commission issued[notice]Strengthen the taxi industry management requires drivers don't refuse to take passengers/Don't detours/Don't bargain

  晨报讯(记者 陈琳)日前,市交通委发出《关于进一步加强出租汽车行业管理维护运输秩序提高运营服务质量的通知》,要求各级交通运输管理部门和交通行政执法部门要严格执法,出租汽车企业要严格落实相关措施,提高运营服务质量。

Morning news(Reporter ChenLin)a,City transport administration commission issued[On further strengthening the taxi industry management maintenance transport order to improve operation quality of service of the notice],Asks various transportation management department and the traffic administrative law enforcement departments should enforce laws strictly,Rental car enterprise to strictly implement the relevant measures,Improve the operation quality of service.

  《通知》规定,各出租汽车企业要切实加强企业管理,严格落实企业主体责任,对企业员工(驾驶员)的运营服务质量负起主体责任,维护驾驶员的合法权益;严格要求驾驶员不拒载、不绕路、不议价,确保早晚高峰时段驾驶员出车率,为乘客提供优质服务,加强对驾驶员运营服务质量的自查和监督。

[notice]provisions,The rental car enterprise to strengthen enterprise management,Strictly implement enterprise's main body responsibility,To enterprise staff(driver)The operation service quality take responsibility main body,Maintain the legal rights of the driver;Strict requirements to the driver not refuse to take passengers/Don't detours/Don't bargain,Ensure that morning and evening rush hour drivers drive rate,To provide quality services for passengers,Strengthen the pilot operation service quality self checking and supervision.

  《通知》明确,各级交通运输管理部门和交通行政执法部门,要检查、督促企业落实管理制度,严格考核企业所属驾驶员的出车率、违章率、投诉率。对主体责任不落实、驾驶员违法违章严重、投诉率高的企业,视其情节轻重,分别给予暂停办理企业车辆更新、停业整顿、核减出租汽车经营指标等处理。对有严重违法违章运营行为的驾驶员要依法从严处理,3年内不得再从事出租汽车运营服务。

[notice]clear,Transportation management departments at all levels and the traffic administrative law enforcement,To check/Supervise the implementation of enterprise management system,Strict appraisal enterprise belongs to the driver's driving rate/WeiZhangLv/TouSuLv.Subject to duty not to carry out/The driver illegal serious/TouSuLv high enterprise,Depending on the seriousness of the case,Were given pause for enterprise vehicle update/To suspend business/And subtract the taxi business indicator and so on.To have a serious illegal operation behavior of the driver should be strictly processing,Three years shall not be engaged in the taxi operation service.

  《通知》要求,各级交通行政执法部门要依法严格检查重点地区的运输秩序,严厉查处违法违章行为。对机场、车站和繁华商业街区等重点地区进行综合整治,会同有关部门捆绑执法、闭环执法,整顿运输秩序、净化运输环境。对查证属实的出租汽车违法违章行为和非法营运车辆一律依法从重处罚。

[notice]requirements,All levels of traffic administrative law enforcement departments to strict inspection in accordance with the key areas of the transport order,Severe illegal violation behavior.The airport/The station and prosperous business district area, such as the comprehensive improvement of the key,Jointly with the relevant departments, binding law enforcement/Closed loop law enforcement,Rectify the transport order/Purification transportation environment.To verified the taxi illegal behavior and illegal operations shall be given heavier punishment in accordance with the vehicles will be.

  《通知》提出,畅通服务质量投诉渠道。各级交通运输管理部门和交通行政执法部门对通过交通热线96123和其他渠道投诉的出租汽车服务质量问题,做到投诉必查、查必有果、查必回复。

[notice]Put forward,Clear service quality complaint channels.Transportation management departments at all levels and the administrative law enforcement departments of traffic through the traffic hotline at 96123 and other channels complaint taxi service quality problem,Do complaints will check/Check there will be fruit/Check, will return to.



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