据统计，目前通过电话订票的旅客有40%左右未能按时取票，超过规定的取票时间后，这些车票将重新返回售票系统发售，旅客可于每日14点左右和0点以后进行查询。铁路部门提醒通过互联网和电话订票购票的旅客提前取票、换票，以免影响您的出行。

According to the statistics,At present through the telephone booking passengers have 40% fail to collect the tickets on time,Exceed the prescribed time collect the tickets,These tickets will be sold to return ticket system,Passengers in daily 14 o 'clock and zero check later.The railway departments to remind through the Internet and telephone booking tickets in advance of the passenger ticket/Change a ticket,Lest affect your travel.