晚报讯 昨日，杨女士向本报反映，称新开的巧克力主题乐园外不仅有黄牛聚集贩票，还因主办方管理不善，给她留下一次很不好的体验。

) yesterday evening,Ms Yang to our reflect,Say the new open chocolate theme park outside not only sell ticket scalpers gathered,But also because of the poor management,Left to her a very bad experience.

　　本周一，杨女士带着孩子来到位于世博园区的巧克力开心乐园游玩。杨女士说，之前在地铁中看到广告，也登录过乐园官网，发现很适合孩子游玩，因此特地抽空前来。到了门口却被拦在园外，票务人员说目前是试运营，现场不收现金，要入园必须通过网上订票。因为小孩吵着要入园，杨女士无奈之下买了两张黄牛票，130元/张，票面上没有票价。她不由心生疑惑：“难道是黄牛从园方获得特别版门票？ ”

On Monday,Young lady took the children to the park to play the chocolate seems happy.Ms Yang said,In the subway before see advertising,Also accessed a park's official website,Find it very suitable for children to play,So specially take time to come.At the door was blocked in the garden,Ticketing researchers said at present is trial operation,The don't accept cash,To the garden must be through the tickets online.Because of the child cry for into the garden,Ms. Xiuzhu helpless under bought two ticket scalpers,130 yuan/piece,There is no ticket coupon.Her heart was born in doubt:"Is it cattle from the zoo get special edition tickets? "

　　入园后杨女士发现，官网上宣称的八大主题馆仅开放了5个馆，孩子原本很期待的DIY巧克力制作、美食馆等均未开放，仅花了1个小时就逛完了开放的五个主题馆。此外，馆内多处放着“请勿入内暂未开放”的通告牌，让孩子极其失望。园内的卡丁车道上还在施工，散发着刺鼻的油漆味。 “园内有多个馆没有开放，为何不在售票窗口事先告知？如果事先知道有三个馆不开，我们干脆过一段时间再来，现在花260元只玩了一个多小时，不太值。 ”杨女士表示，园方的管理存在漏洞。

In YuanHou Yang woman found,Official website of the eight themes that library is only open for five hall,The child was really looking forward to DIY chocolate production/Food hall are not open,Only spent one hour to open out the five theme pavilions.In addition,In the keep"Please do not enter temporary not open"'s notice board,Let the child very disappointed.The cart path is still in construction,Sending out the pungent smell of paint. "The museum has many not open,Why not ticket window told in advance?If know in advance has three library doesn't open,We simply to come back at a later date,Now spend 260 yuan only played for more than an hour,Don't value. "Ms Yang said,The zoo management existence of loopholes.

　　记者昨日致电园区客服得知，从昨天29日起乐园门口可以现场售票，但记者当天登陆官网发现，官网的信息并没有及时更新，依旧写着只能通过网上订票方可入园的信息。

Reporters call yesterday that the customer service,From yesterday and date at the door of the park can be the ticket,But the reporter found in's official website,Website information and no update,Still write only through tickets online can into the information.

　　针对杨女士这次的不愉快体验，记者联系了园方市场部赵经理，他解释说，园区一直处于试运营状态，且由于园区购票处的票务系统还在测试阶段，因此无法出票。估计杨女士买到的是园区之前发放的贵宾赠票，有部分流入了黄牛手中。截至目前，园区的八大主题馆，除了购物商店街还没开放外，均已开放，且现场购票也已开通。至于园内尚在装修的问题，是由于前几日组织的大客流体验团队在入园时撞坏了卡丁车道，正巧遇上了工人补漆。

According to Yang lady this unpleasant experience,Reporter contacted the zoo ZhaoJingLi marketing,He explained,The park has been in a state of trial operation,And because the park tickets in the ticketing system is still in the test phase,Therefore can not be drawn.Estimated Yang lady buy is before the release of the VIP complimentary ticket,Some into the hands of cattle.So far,The eight theme pavilions,In addition to shopping store street hasn't open outside,Are already open,And the tickets has been opened.As for the park is still in decorating a problem,Is due to several days ago organization big passenger flow experience team in the crashed into the go kart way,It happened that meet the workers touch-up.

　　赵经理表示，在试运营阶段难免出现一些纰漏，导致游客误解。园方将积极处理试营业期间暴露的各种问题，以期正式营业后能给游客更完善愉快的体验。同时，他还表示将会联系杨女士，对其进行补偿。

ZhaoJingLi said,In the trial operation stage appears unavoidably some careless mistake,Lead to tourists misunderstanding.The zoo will actively deal with all kinds of problems exposed during the trial operation,In order to do business formally after can give visitors more perfect happy experience.At the same time,He also said will contact ms Yang,The compensation.