航班取消，旅客自掏高铁路费 Flights to be cancelled,Passengers pay high railway

　　花了398元获赔180元，旅行社称是“不可抗力”所致

Spent $398 being paid $180,Travel agency said was"The force majeure"Caused by the

　　春节前，济南市民王先生一家三口选择到新马泰度假，可没想到由于航班取消，订好的行程被临时更改，多掏了腰包少玩了景点，放松心情也变成了一场闹心。

Before the Spring Festival,Jinan citizens Mr Wang three options to the new matei on holiday,However, due to flight cancellations,Good progress by temporary change,Premium paid less to play attractions,Relax into a heart.

　　春节前，王先生一家三口在中国国际旅行社预订了一款10天9晚的新马泰行程，并缴纳了旅行款，签订了合同。

Before the Spring Festival,Mr. Wang three international travel agency made a reservation in China a new matei schedule 9 to 10 days,And pay the LvHangKuan,Signed a contract.

　　1月29日早上8点，王先生一家和其他13人如约跟旅行团在机场集合，等待济南至上海的航班。然而，当天遭遇雾霾天气，原定航班取消。最后，旅行社领队带着大家乘高铁前往上海。

January 29, at eight o 'clock in the morning,Mr. Wang a and 13 other people gather with tour group at the airport,Waiting for a flight to Shanghai to jinan.however,On the fog haze weather,Scheduled flights to be cancelled.The last,Travel agency manager with everybody take high-speed railway to Shanghai.

　　“当时领队承诺，高铁票先由游客垫付，回来给退机票钱。”王先生告诉记者，当天虽然赶到了上海，却没有赶上晚9点飞往曼谷的航班，抵达曼谷已是第二天下午5点，直接被安排入住。旅行社还以“因时间不足无法按计划进行原旅游行程”为由让16名游客签了条约，“10天9晚，少玩了1天。”

"When the leader promised,High-speed rail tickets paid by tourists,Come back to return the ticket money."Mr Wang told reporters,Although arrived in Shanghai on the day,Didn't catch up with the 9 PM flight to Bangkok,Arrived in Bangkok is already 5 PM the next day,Be admitted to directly.Travel agency also to"Due to lack of time can't go as planned trips"Citing 16 tourists signed the treaty,"9 10 days late,Less to play one day."

　　2月8日，旅行结束回到济南后，王先生先后几次跟旅行社交涉，对方答应旅行团每人退180元机票费用。“为什么只有180元？我们不追究少玩的景点，但高铁费用该赔偿。”王先生说，航班取消，济南至上海高铁票398.5元，“我们一家花了1000多元，旅行社只退540元肯定不能接受。”

On February 8,,After the trip back to jinan,Mr. Wang has a few times with travel agency,The other promise tour back 180 yuan ticket fee per person."Why only $180?We do not pursue play less attraction,But the cost of a high-speed rail the compensation."Mr Wang said,Flights to be cancelled,Jinan high-speed train ticket to Shanghai 398.5 yuan,"Our family spent 1000 multivariate,Travel agency withdrew 540 yuan only definitely can't accept it."

　　3月14日下午，记者联系到了中国国际旅行社负责新马泰项目的工作人员王敏。王敏告诉记者，机票可退的就是180元/人，至于其他费用，由于航班取消是“不可抗力”因素，理不应当。王敏说，王先生如果觉得不合理，也可以通过法律手段解决。 (记者 崔岩 实习生 杨照君 王庆珍)

On March 14 in the afternoon,Reporter contacted the China international travel service is responsible for the work of the new matei project personnel to min.Min told reporters,Ticket can be refund is 180 yuan/person,As for the other costs,Because my flight is cancelled"The force majeure"factors,Should not be alone.Min said,Mr Wang if it is not reasonable,Also can be solved through legal means. (Reporter Cui Yan intern Yang Zhaojun Wang Qingzhen)