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凤凰景区强售联票被指违法--亲稳舆论引导监测室
2013-05-11

  执行门票新政后的一个周末,凤凰古城一家商店内,没有一位顾客。本该是正处旅游旺季中的凤凰古城游人最多的时段,可是凤凰古城内游人较少,一名客栈经营者表示卖联票后游人至少比往常减少了一半。早报记者 杨深来 图 执行门票新政后的一个周末,The ancient city of phoenix in a store,There is not a customer.What was supposed to be in the tourist season in the ancient city of phoenix visitors are most of the time,But less phoenix ancient town tourists,Said a inn operators selling coupon after visitors at least halved the than usual.Morning paper reporter Yang deep to figure


  早报记者 张少杰发自湖南凤凰 早报记者 张少杰发自湖南phoenix

  继一票制风波之后,一座倒塌的木桥,再次将凤凰拉回公众视野中。

继一票制风波之后,A collapsed bridge,Again pull phoenix back into the public eye.

  在这起偶然事件背后,值得追问的是政府的监管失位。木桥在建设、运营的过程中,谁是这座桥的监管部门?记者询问凤凰县多家单位,但均对此表示“不清楚”。附近村民则称,这种木桥“没有人管”。

在这since偶然事件背后,It is worth asking government regulation failure.Wooden bridge in the construction/In the process of operation,Who is the bridge of the regulators?Reporter asked several units in fenghuang county,But are expressed"Don't know".Nearby villagers said,The wooden bridge"No one tube".

  此外,凤凰的门票新政或涉嫌违法。凤凰县政府声称,此前已获得湖南省物价局批复,但据《湖南省旅游条例》,凤凰的门票新政因收取联票,剥夺了游客的选择权,或涉嫌违法。

此外,Phoenix tickets for the New Deal or suspected illegal.Fenghuang county government said,After got approval price bureau of hunan province,But according to[Hunan tourism regulations],Phoenix tickets for the New Deal for a present,Deprive the visitors the option,Or suspected of illegal.

  “物价局的批复是确定门票价格的,主要确定门票的价格合理不合理,但这个门票政策本身是否合法,还需要进一步认定。”上海中银律师事务所律师刘保亮对记者表示。

"Price bureau approval is to determine the price of tickets,Mainly to determine reasonable ticket price is not reasonable,But the ticket policy itself is legal,Also need to be further identified."Shanghai zhong Yin law firm lawyers LiuBaoLiang told reporters.

  凤凰在去年的统计公报中声称 “瞄准国际一流旅游目的地,全力打造中国最美丽的小城”,但目前来看,凤凰离这个目标还有点远。

phoenix在去年的统计公报中声称 "Aiming at the international first-class tourist destination,To the most beautiful town in China",But for now,The order is still a little far away from the goal.

  

塌桥谁监管?“不清楚” Who regulates bridge collapse?"Don't know"

  谁是这座桥的监管部门?凤凰县交通局、建设局、发改局、质监局、旅游局以及县委宣传部均称“不清楚”

Who is the bridge of the regulators?Fenghuang county transport for/Construction bureau/Send to office/Pledges inspect bureau/Tourism, as well as the county party committee propaganda department, are called"Don't know"

  5月1日晚9点,凤凰县桃花岛的一座钢绳木板桥的钢绞线拉索拉钩、受力立柱出现断裂,导致37名游客落水。截至昨日,除一人因骨折仍住院外,其余伤者均已出院。

5月1日晚9point,Peach blossom island in fenghuang county of a steel rope plank bridge steel strand of sola hook/Loading columns appear rupture,Lead to 37 tourists fell down.As of yesterday,In addition to the one person because of fracture is still in hospital,The rest of the injured have been discharged from hospital.

  凤凰当地政府称,桃花岛篝火晚会全称“桃花岛风雨苗疆篝火晚会”,为个人独资经营,经营范围为“民俗表演”, 2011年9月由县文化局颁发《营业性演出许可证》,法定有效期为2年。该人行便桥于2010年5月由其私营业主自行出资修建,2012年8月重建。

phoenix当地政府称,Peach blossom island bonfire party full name"Peach blossom island scenic zone rain bonfire party",As a sole proprietorship business,Scope of business for"Chinese show", In September, 2011, issued by county culture bureau[The commercial performance license],Legal and valid for 2 years.The pedestrian auxiliary bridge in May 2010 by private owners built by themselves,In August 2012.

  凤凰县文化局工作人员表示,“桃花岛风雨苗疆篝火晚会”负责人为凤凰本地商人麻碧海。而棉寨村多位村民证实,该桥确实为篝火晚会负责人麻碧海所建,原建于2010年5月,去年因洪水冲垮后,在原址按原样重建,施工方为凤凰当地的某施工队。

phoenix县文化局工作人员表示,"Peach blossom island scenic zone rain bonfire party"For phoenix local businessman ma, head of the blue sea.But more than cotton village village villagers confirmed,The bridge is really to the bonfire party manager ma blue sea,The original was built in 2010 in May,After flooding last year,The business will rebuild according to the sample,Phoenix local contractor for a construction group.

  桃花岛位于凤凰古城东郊,原为棉寨村所属的一个荒岛,记者了解到,其旅游开发于2005年,由凤凰县山水旅游有限责任公司负责开发,法人代表为陈洁。后几经转手,于几年前转让给凤凰当地商人麻碧海。

桃花岛位于phoenix古城东郊,Originally cotton village village belongs to a desert island,The reporter understands,In 2005, its tourism development,The fenghuang county landscape tourism co., LTD. Is responsible for the development,Legal representative for Chen Jie.After changed hands several times,Transfer in a few years ago to the phoenix local businessmen hemp blue sea.

  在古城周围,分布有多个篝火晚会,它们既不属于古城景区,也不属于乡村游线路。棉寨村村民王美花表示,桃花岛篝火晚会的生意不错,最火的时候一天能办两场,“公路上停着二三十辆大巴车等游客。”

在古城周围,Distribution of multiple bonfire party,They do not belong to the ancient city of scenic spots,Also don't belong to rural tourism routes.Cotton walled village king beautiful flowers said,Peach blossom island bonfire party doing good business,When the fire can do two a day,"Highway 20 or 30 vehicles parked buses and other visitors."

  桃花岛篝火晚会多名工作人员对早报记者证实,事发后,麻碧海已被公安部门刑拘。一位不愿具名的工作人员表示,因为只有晚上才有游客通过,该桥平时并没有日常维护和检修。

桃花岛篝火晚会多名工作人员对早报记者证实,After the incident,Hemp blue has been the public security department and detained.A staff in declined to be named said,Because only in the evening have a visitors pass,The bridge at ordinary times and no daily maintenance and repair.

  塌桥事发后,凤凰县政府宣称刑拘篝火晚会负责人,对落水游客一一赔偿。一名骨折的深圳游客谢先生获得了2万元的赔偿金。但一个不容忽视的问题是,在桃花岛篝火晚会建设、运营的过程中,谁是这座桥的监管部门?

塌桥After the incident,Fenghuang county government said detained bonfire party chief,Compensation for tourists to drowning.A fracture of the shenzhen tourists trichet won 20000 yuan in compensation.But it is a problem that nots allow to ignore,In the peach blossom island bonfire party construction/In the process of operation,Who is the bridge of the regulators?

  就此问题,记者询问了凤凰县交通局、建设局、发改局、质监局、旅游局以及县委宣传部,对方回答均称“不清楚”。

就此问题,Reporters asked the transport in fenghuang county/Construction bureau/Send to office/Pledges inspect bureau/Tourism, as well as the county party committee propaganda department,According to the reply"Don't know".

  记者致电凤凰县交通局,一位男性工作人员表示“搞不清楚”,随后挂掉了电话。

记者致电Fenghuang county transport for,A male staff member said"Don't know",Then hang up the phone.

  该县建设局廖姓工作人员则表示,一般而言,公路桥需要发改部门审批和监管,对于这样的小木桥则没有明确规定,“具体哪个部门管我也不清楚”。发改局和质监局同样称不归该部门管。

该县Construction bureau廖姓工作人员则表示,In general,Highway Bridges need to send to department for examination and approval and regulatory,No explicit provisions for such a small wooden bridge,"I don't know which department tube".Send to agency and tube pledges inspect bureau says don't belong to the same department.

  事发桥梁主要是游客通行,那这座桥是不是应由旅游部门来负责?旅游局办公室杨主任对此表示,“具体情况不清楚,要咨询宣传部门”。但该桥梁归哪个部门管,宣传部门也表示“不清楚”。

事发桥梁主要是游客通行,Is that the bridge should be responsible for by tourism sector?Tourism office director Yang expressed,"Specific situation is not clear,Propaganda department to counseling".Which department is over but the bridge,Propaganda department said"Don't know".

  实际上,类似的木桥在当地并不鲜见,“这些小桥有的政府建,有的自己建,自己建的好像没有谁管”,棉寨村村民王美花对记者表示。

实际上,Similar wooden bridge in the local is not rare,"Some of these Bridges the government building,Some built,Build as if no one tube",Cotton village village king beautiful flowers told reporters.

  

客栈投资者开始降温 Inn investors begin to cool

  凤凰古城的客栈约有500家,其中外地人比例约占一半,多数为2008年之后来凤凰

phoenix古城的客栈约有500家,Outsiders proportion accounted for about half,Mostly to the phoenix after 2008

  门票新政之后,随着客流下降,古城内的客栈投资热遇冷。

门票新政之后,Along with the passenger flow down,Ancient city inn investment boom.

  “今天我又是零。”刘光平坐在一家小饭馆里,有些自嘲地对记者说。从5月3日到5月6日,她的客栈已经连续四天零入住率。

"Today I again is zero."LiuGuangPing sitting in a small restaurant,Some wryly, told reporters.From May 3 to May 6,Her inn has zero occupancy for four days.

  刘光平之前在河南做建材生意,2009年,听说凤凰的客流量大,而且投资也不高,生活比较安稳,就来凤凰投资开了这家客栈。装修成本20多万元,年租金约10万元。刘光平称,自从2009年来凤凰之后,收入一直比较平稳,每年纯收入8万元左右。但门票新政后,生意急转直下。今年,她的客栈每天租金、人工、水电等成本共约300元。这意味着,零入住率这几天,她每天都要亏300元。

刘光平之前在河南做建材生意,In 2009,,I heard that phoenix traffic is large,And the investment is not high also,Life is safe,Phoenix investment to open the inn.Decorate cost more than ten thousand yuan,Annual rent of about 100000 yuan.LiuGuangPing said,Since 2009 after the order of the phoenix,Income has been stable,Net income of 80000 yuan a year.But the tickets after the New Deal,Business slumped.This year,Her inn rent every day/artificial/Cost of water and electricity, etc, a total of about 300 yuan.This means that,Zero occupancy rate over the last few days,She will lose 300 yuan every day.

  凤凰县商会的龙志明对记者表示,凤凰的客栈约有500家,其中外地人开的比例约占一半,多数为2008年之后来凤凰。

phoenix县商会的龙志明对记者表示,Phoenix's inn is about 500,In which the proportion of outsiders to open accounts for about half,Mostly to the phoenix after 2008.

  凤凰客栈的热潮并不是孤例,随着长假经济和旅游热潮的不断升温,因为低投入和较高的潜在回报,并且生活安逸,凤凰、丽江、大理等多个古城都出现了“客栈投资热”。这些外来投资者也改变了古城内的业态,凤凰古城沙湾景区的一家客栈负责人张女士告诉记者,三年前该客栈的租金是10多万元,去年则被炒到近30万。

phoenix客栈的热潮并不是孤例,As the holiday economy and growing tourism boom,Because of low input and high potential reward,And live at ease,phoenix/lijiang/Ancient city of Dali, and other all appeared"Hotel investment".These foreign investors has also changed the formats of the ancient city,The ancient city of phoenix shawan area a hotel manager zhang told reporters,Three years ago, the inn of the rental fee is more than 10, ten thousand yuan,Is fired to nearly 300000 last year.

  外来投资者和位置偏僻的客栈对于客流更为敏感,在门票新政实施之后,他们也是利益受损最大的群体。刘光平表示,目前古城内已经有多家客栈老板转让店面。

外来投资者and位置偏僻的客栈对于客流更为敏感,After the tickets for the New Deal implementation,They is one of the biggest groups of interests is damaged.LiuGuangPing said,At present there are many ancient town has transfer the innkeeper storefront.

  凤凰县政府此前表示,对凤凰古城内房屋租金及商业市场进行评估,属国有资产的一律下调租金至评估价,合理引导其他房主回归理性的房屋租金。还将设立200万元专项奖励资金,用于扶持家庭宾馆、客栈提质升级。

phoenix县政府此前表示,The phoenix ancient town housing rents and commercial market,Of state-owned assets shall be cut rents to evaluating price,Reasonable guide other homeowners regression rational rents.Will also set up a special reward 2 million yuan funds,Used for supporting the family hotel/Inn quality upgrade.

  但对于刘光平来说,这些措施无法提振客流。她也动了离开凤凰的心思,“我想干脆不要扛着了,回老家算了,但是房东不同意。”

但对于刘光平来说,These measures can't boost passenger flow.She also moved away from the phoenix,"I don't want to simply carrying out,Go home ok,But the landlord does not agree."

  凤凰县常务副县长赵海峰曾表示:“新政阵痛是必然的。”这一说法引来许多争议,多名商户对记者表示不相信这个“阵痛说”。一位饭店老板表示忧虑:“我们怎么知道游客什么时候能恢复?”但是“阵痛说”获得了部分专家的认可。“旅游者最佳的选择是花最少的钱、最少的时间获得最大的旅游体验。” 曾在凤凰长期调研的学者、广西经贸职业技术学院旅游系副主任谭华云表示,钱只是影响游客选择的因素之一,如果能提升凤凰的旅游体验,长期来看,门票新政对于凤凰的旅游市场影响不大。

phoenix县常务副县长赵海峰曾表示:""New Deal" pain is inevitable."Cause many disputes the claim,Many merchants told reporters don't believe this"Pain said".A restaurant owners concerned:"How do we know when visitors can resume?"but"Pain said"Get the recognition of some experts."Tourists the best choice is to spend the least money/The least amount of time to get the biggest tourism experience." In phoenix research scholars for a long time/Guangxi Tan Huayun deputy director of the department of tourism, economic and trade professional technology institute said,Money is just choose one of the factors that influence tourists,If can improve the phoenix travel experience,In the long run,Tickets for the New Deal for the phoenix of the tourism market.

  

湖南法规禁止强售联票 Hunan regulations prohibit strong sale coupon

  湖南省旅游条例明确规定,旅游区(点)应当按照价格主管部门的规定设置单一门票和联票,供旅游者自主选择

Hunan tourism regulations明确规定,Tourist area(point)Shall, in accordance with the provisions of the competent department of price of a single ticket and present,For tourists to choose

  除了塌桥和客流下降外,凤凰的门票新政也遇到政策麻烦。

除了塌桥and客流下降外,Phoenix tickets for the New Deal policy is trouble, too.

  凤凰县政府声称,此前已获得湖南省物价局批复,但据《湖南省旅游条例》,凤凰的门票新政因收取联票,或涉嫌违法。

Fenghuang county government said,After got approval price bureau of hunan province,But according to[Hunan tourism regulations],Phoenix tickets for the New Deal for a present,Or suspected of illegal.

  2009年3月1日起施行的《湖南省旅游条例》第23条明确规定:“旅游区(点)应当按照价格主管部门的规定设置单一门票和联票,供旅游者自主选择,禁止向旅游者强行出售联票。”

In 2009,3月1日since施行的[Hunan tourism regulations]Article 23 the clear rules:"Tourist area(point)Shall, in accordance with the provisions of the competent department of price of a single ticket and present,For tourists to choose,It is forbidden to tourists forced sale coupon."

  游客应该有自愿选择单一门票和联票的权利,但在凤凰的新政中,游客没有选择,只能购买南华山和古城景区的捆绑门票。

游客应该有自愿选择单一门票and联票的权利,But in the phoenix's New Deal,Tourists have no choice,Can only buy south huashan and the ancient city of scenic spots tickets from us.

  凤凰县政府对记者通报称,凤凰古城门票新政的法律依据为:一是按照《风景名胜区条例》第5章37条规定“进入风景名胜区的门票,由风景名胜区管理机构负责出售”;二是《国务院关于发布第八批国家级风景名胜区名单的通知》和《凤凰历史文化名城保护规划文本》已经明确景区范围;三是原国家计委《游览参观点门票价格管理办法》规定游览参观点门票应实行一票制。

phoenix县政府对记者通报称,The ancient city of phoenix tickets legal basis for the New Deal:It is in accordance with the[Regulations on scenic areas]Chapter 5, article 37"Into the scenic spot tickets,The scenic area management organization is responsible for the sale";The second is[State council on issue a notice to the eighth batch of state-level scenic spots list]and[Phoenix, historical and cultural city protection planning text]Have made it clear that the scenic spot;3 it is the former state development planning commission[Tour stops the tickets price management approach]Tour stops tickets should implement a vote.

  记者查询得知,《游览参观点门票价格管理办法》第九条规定:“游览参观点门票应实行一票制。游览参观点内确有必须实行重点保护性开放的特殊参观点,需要单独设置门票的,以及为方便游客,将普通门票和特殊参观点门票或相邻的游览参观点门票合并成联票的,报上一级政府价格主管部门批准。联票价格应当低于各种门票价格相加的总和。游览参观点普通门票、特殊参观点门票及联票必须一并公示,由游客自愿选择。”

记者查询得知,[Tour stops the tickets price management approach]Article 9 of the regulations:"Tour stops tickets should implement a vote.Tour stops in there is must be carried out on the key protective open special stops,Require a separate set of tickets,And for the convenience of tourists,Ordinary tickets and special stops tickets or tickets for adjacent tour stops merge into the present,In the level of government price departments for approval.Joint ticket ticket price should be lower than prices combined combined.Tour stops normal ticket/Special tickets for stops and joint ticket must be published,Choice by the tourists."

  对此,上海汇业律师事务所合伙人吴冬律师说: “凤凰有故意曲解的嫌疑,《办法》提到的一票制是为了解决进入景区后重复售票的问题,与凤凰面临的情况不同。更关键的是,这个《办法》中规定了游客有自愿选择的权利。”

对此,Shanghai delta Asia partner at law firm lawyer Wu Dong said: "The phoenix was suspected of deliberately misinterpreted,[Way to]One vote per is mentioned in order to solve the problem of into scenic spot after the ticket again,And the order of the phoenix face is different.More to the point,this[Way to]Visitors will be provided in a voluntary choice."

  吴冬律师表示,《湖南省旅游条例》的效力大于《游览参观点门票价格管理办法》,“前者是2009年通过的,是湖南省人大批准的正式地方性法规,后者只是国家计委2000年颁布的文件。”

吴冬律师表示,[Hunan tourism regulations]The effect is greater than the[Tour stops the tickets price management approach],"The former was passed in 2009,Is a formal, approved by the National People's Congress of hunan province local rules and regulations,The latter only documents issued by the state planning commission in 2000."

  这一观点也获得上海中银律师事务所律师刘保亮的认可,“将南华山和古城景区合并,由单一门票改为联票,完全剥夺了游客的选择权,这个政策与《湖南省旅游条例》抵触,肯定是属于违法的。”

这一观point也获得上海中银律师事务所律师刘保亮的认可,"Incorporating the south huashan scenic area and the city,By a single ticket to present,Completely deprived of tourists' choice,This policy and[Hunan tourism regulations]resistance,Affirmation is to belong to the illegal."

  吴冬对记者表示:“之前游客逛凤凰古城免费,只有参观沈从文故居、熊希龄故居等9个特定景点才需交费,游客对是否参观收费景点享有自主选择权,而新政收取148元"进城费",已构成强制交易及旅游法所禁止的地区垄断,剥夺了旅游者的自主选择权。”

吴冬对记者表示:"Before the tourists around the ancient city of phoenix for free,Only to visit shen congwen's former residence/Xiong Xiling's former residence and so on nine specific spots didn't need to pay fee,Whether visitors to visit charging attractions have to choose,The New Deal for 148 yuan"Congestion charge",Have forced deals and prohibited by the supply of monopoly in the region,Deprive the tourists to choose."

  针对凤凰旅游新政可能违法一事,凤凰县政府宣传部外宣办主任黄小军表态否认:“现在两个景区的价格是过去一个景区的价格,并没有涨价。”

针对phoenix旅游新政可能违法一事,Fenghuang county government propaganda department director of the propaganda bureaus and foreign affairs offices Huang Xiaojun statements deny it:"Now two scenic spot price is the price of a scenic spot in the past,Didn't rise in price."

凤凰景区强售联票被指违法

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凤凰景区强售联票被指违法

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凤凰景区强售联票被指违法

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