该11名内地团友声称不满香港导游及旅游巴士司机态度恶劣，昨(1日)出发往澳门码头时，要等候旅巴2小时；一干人拒绝登车，其中一对团友夫妇声泪俱下哭诉，要旅行社每人赔偿3000元(港币，下同)及住宿费。

该11名内地团友声称不满香港导游及旅游巴士司机态度恶劣,yesterday(1,)Starting at the macau pier,Travel will wait for 2 hours;It refused to board,One team one couple cry tears,Compensation of 3000 yuan per person to travel(Hong Kong dollars,The same below)And accommodation.

　　内地报团旅行社为息事宁人，向其中一家4口合共赔2000元及安排酒店一晚住宿解决事件。

内地报团旅行社为息事宁人,To one of the four total loss of $2000 and arrange the hotel for one night accommodation address.

　　该对哭诉夫妇丈夫姓郑(40余岁)，辽宁人，自称为公务员；两夫妇与郑母及10岁女儿，参加深圳青旅旅行社一个三日两夜港澳游旅行团，一家4口团费原为5980元，由于郑为公务员，获2980元优惠，实只付3000元人民币。

该对哭诉夫妇丈夫姓郑(More than 40 years old),Liaoning people,Self-proclaimed civil servants;Two couples and zheng mother and 10 year old daughter,QingLv travel three days and two nights in shenzhen to Hong Kong and Macao tour operators,Originally a four membership fee of 5980 yuan,Because Zheng Wei civil servants,A discount of $2980,Only pay 3000 yuan RMB.

　　据悉，郑与7名来自湖南及河北的友人一同参加旅行团赴港，该旅行团共有团友80人，上月29日到港，安排入住一家酒店，行程定明留港两日，昨天转往澳门，傍晚在珠海散团。

据悉,Zheng with seven friends from hunan province and hebei join a package tour to Hong Kong,The tour consists of group of 80 people,Last month 29 to port,Arrangements to stay in a hotel,Itinerary Ming stay Hong Kong two days,Moved to macau yesterday,In the evening scattered regiment in zhuhai.

　　昨清晨5时，80名团友集合酒店停车场，准备乘搭旅社安排的旅游巴士往上环港澳码头，但旅行社只安排一辆45座位的旅巴到达，导游解释因另一辆旅巴坏车，故要先安排一批团友到码头，然后旅巴折返再接余下团友。

yesterday清晨5时,80 friends set hotel parking lot,Prepare hotel arrangement of tourist bus ring up macau ferry terminal,But the travel agency to arrange the trip of a 45 seats only to arrive,Guide interpretation for another car brigade and the bad,So need to arrange a batch of group members to the dock,Brigade and turned around, then pick up the remaining group members.

　　至早上7时许，第二转车抵达后，其中姓郑事主与友人共11人，指司机态度恶劣及等候时间过久不肯登车，司机只有将其余团友接走，郑遂致电报警求助及向香港旅游业议会投诉。

至早上7时许,The second change after arrival,Which name is zheng Lord with friends, a total of 11 people,Bad attitude refers to the driver and the waiting time is too long not boarded the bus,The driver only will the rest of the group members away,Zheng Sui call the police for help, and complain to the travel industry council of Hong Kong.

　　警员到场调查，并通知负责在港接待的万龙国际旅行社派员前来处理。郑投诉导游及司机态度恶劣，司机来到时表示，“你们走不走，不走我就开车！”

警员到场调查,And inform the responsible for the reception in Hong Kong send officials to stop international travel service to deal with.Zheng complaints bad tour guide and driver attitude,The driver said,"You walk not to walk,Don't go I will drive!"

　　郑妻也哭诉浪费他们时间，要旅行社赔偿每人3000元及3天住宿费。

郑妻也哭诉浪费他们时间,To the travel agency compensation of 3000 yuan per person and 3 days accommodation.

　　稍后，旅行社姓颜女职员赶至，向不满团友了解，提议免费安排的士载往港澳码头，及提升往澳门船程坐头等位，但均不获接受。

稍后,Travel agency name is yan rushed to female staff,To the group members know,Offer free arrange taxi to Hong Kong and macau pier,And ascension to macau boat ride sit first class,But shall not be accepted.

　　而郑的7名友人，则表示另有要事，下午自行返回内地，只留下郑一家4口。

而郑的7名友人,Have other fish to fry,In the afternoon to return to the mainland,Leaving only zheng family of 4.

　　香港旅游业议会主席胡兆英表示，经了解事件，深圳青旅旅行社派员赴港与郑会晤，郑愿意接受每人赔500元膳食费及一晚住宿，今日会再往澳门活动。至于旅行社会继续联络其余7名团友跟进要求。

香港旅游业议会主席胡兆英表示,The understanding of events,QingLv travel agency to send from shenzhen to Hong Kong meet with zheng,Zheng willing to accept the compensate 500 yuan per person meals and lodging for the night,Today will go back to macau.As for travel society continue to contact the rest 7 friends follow up requirements.

　　据报道，香港接待旅客的导游及旅行社，均受旅游业议会规管，若有违规会被扣分，最严重处分乃取消牌照，今次涉事的万龙国际旅行社，去年已被扣10分。

据reports,Hong Kong tour guide tourists and travel agencies,All the travel industry council regulations,If there are irregularities will be penalised,The most severe punishment is cancel the license,Stop international travel agency involved this time,Last year, has been 10 points.

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7.0 -magnitude earthquake in ya 'an in sichuan province

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