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游客遭雷击摔成十级伤残 向旅行社索赔56万元--亲稳舆论引导监测室
2012-07-14

  南方日报讯 (记者/马喜生 实习生/林泽端 通讯员/廖蔚)东莞横沥镇第二小学20名老师及家属参加东莞国际旅行社(以下简称“东莞国旅”)的湖南省旅游,游行团行至张家界景区时,游客叶志坚遭遇雷击摔倒,颅脑和胸部严重挫伤和骨折。前日,叶志坚与东莞国旅对簿公堂,要求后者负人身意外损害全部责任,并提出56万多元的索赔要求。 Southern daily news (Reporter/MaXi intern/LinZe born the LiaoWei reporter /)The dongguan horizontal drain town the second primary school teacher and family members to participate in 20 dongguan international travel agency(Hereinafter referred to as“The dongguan CITS”)Province of tourism,Parade group step to zhangjiajie scenic spot,Tourists YeZhiJian encounter lightning fall,Head and chest contusing badly and fractures。some,YeZhiJian and the dongguan CITS to court,Request the latter negative person accident harm all responsibility,And some 560000 multivariate claim。

  庭审从下午3时持续至晚上8时30分左右结束。庭审花费大量时间对质叶志坚雷击前后的行为及导游是否失职的细节,庭审还请了两名游客和一名导游等3名证人出庭询问。案件当庭未作宣判。

Trial from afternoon 3 when continued to 8 PM about 30 points to an end。Trial spend a lot of time YeZhiJian confronted the behavior and guide before and after lightning whether negligence details,The trial also please two tourists and a tour guide, three witnesses to the court to ask。The case be not convicted。

  

雷击前后 Before and after lightning

  根据前天的庭审、2011年7月28日张家界国家森林公园旅游局质监所的调查询问笔录和证人当庭讲述,记者试图还原雷击当天的经过。

According to the trial of the day before yesterday、July 28, 2011 in zhangjiajie national forest park ZhiJianSuo tourism bureau of investigation and the witness be about an interrogation record,Attempts to restore the day after the lightning strike。

  2011年7月27日的张家界国家森林公园天降小雨,雾锁景区。东莞国旅导游李丽带过上百个旅行团,但这是她首次带团到张家界,面对这样的天气,下车前她有些犹豫:是让团友们回去,还是继续游玩?下车后,她看到另外几个旅行团已在自由活动。李丽相信,虽然天气不好,但应该不会有很大风险。

July 27, 2011 in zhangjiajie national forest park of rain of heaven,Fog lock scenic spot。The dongguan CITS guide lili has brought hundreds of a guided tour,But this is the first time she with a tour group to the zhangjiajie,In the face of such weather,Before she get off some hesitation:Is to let the group members back home,Or continue to play?Get off,She saw in several other group has set up a file in the free activities。Lili believe,Though the weather was bad,But should not have a lot of risk。

  大巴到停车场时已是11时40分,天开始下起暴雨,李丽简单提及了路线,有些团友已经迫不及待先进厕所了。按照行程,团友们边欣赏风景,边往连心桥上走,过桥后再走一段距离,大约在12时20分左右可到达餐厅。

Shuttle bus to the parking lot already is 40 points at 11,It began to rain down on,Lili simple mentioned the route,Some groups friends can't wait advanced toilet。According to the schedule,The group friends appreciate the scenery,To walk on the LianXinQiao,After crossing the bridge to go from a distance,About 12 in 20 points can be reached about restaurant。

  下起暴雨,游客们不是打伞便是穿着蓝色的一次性雨衣。景区地陪华夏国旅的导游小陈走在队伍前面,李丽在队尾。暴雨中旅客们纷纷加快脚步避雨,叶志坚一开始走在队伍前面,很快他便掉队了,他甚至看到李丽快步跑到队伍前面去避雨。叶志坚只好跟着其他旅行团的游客一起走。

From under heavy rains,Visitors is not luck is dressed in blue one-time raincoat。Scenic spot of Chinese local guide CITS guide Chen walk in the front of the queue,Lili in the queue。Heavy rains in tourists have been to step up and taking shelter from rain,YeZhiJian a began to walk in the front of the queue,Very soon he left behind,He even see lili quickly ran to the front of the queue for protecting。YeZhiJian had to follow other Tours of tourists go together。

  从停车场到餐厅的路上要经过一座连心桥。不久,绝大部分人过桥跑往餐厅避雨,李丽清点了人数,只有15人,还有几人不见踪影。在李丽清点前,作为该团负责人的吴满容已发现有同伴掉队了,他马上折返找人。

From the parking lot to the restaurant's way through a LianXinQiao。soon,Most people run across the bridge to shelter from the restaurant,Lili count the number,Only 15 people,There are a few people out of sight。In lili inventory before,As the group of the person in charge of the wu full let have been discovered companion behind,He immediately turned to find him。

  这时景区雷声大作伴有闪电。吴满容在桥上看到了叶志坚、吴丽英、莫锦屏等掉队的3人。叶志坚正沿着台阶往上走,大约在第5个台阶时,一声巨雷震得众人耳膜发颤,吴满容看着叶志坚从台阶滚落下去。吴、莫两人也被突来的打雷吓得摔倒在地。叶志坚事后回忆,摔倒前身上有被电流击中的感觉。

When one's scenic spot of lightning。Wu bridge in full capacity to see the YeZhiJian、WuLiYing、MoJinBing behind the three people, etc。YeZhiJian along the go up the steps,About in the fifth stairs,A giant LeiZhen sound to the eardrum all tremble,Wu looked at YeZhiJian steps from full let rolling down。wu、The two men also was the sudden thunder scared fell to the ground。After YeZhiJian memories,Before it fell by the current body have hit the feeling。

  叶志坚摔得头破血流,吴满容吓坏了,还好她很快找到派出所人员把3名伤者抬到医疗室救助。吴满容在救人前,赶紧将电话关机,这导致李丽后来打电话一直联系不上吴满容。

YeZhiJian head fall off,Wu let frightened full,Also good she quickly found police station staff wounded carried to the three "aid。Wu let in full before the rescue,To shut down the telephone,This led to lili later call has been can not contact with wu capacity。

  景区派出所赶紧拨通地陪小陈电话,李丽这才知道叶志坚等3人发生意外。

Scenic spot quickly went to the police station accompanied Chen call,Lili this just know YeZhiJian as 3 person accident。

  

对簿公堂 Courts over the

  接下来是顺理成章的治疗、请伤者家属到湘陪同、协调索赔等等。东莞国旅称在医院先行为叶垫付医疗费用6.5万多元,两家保险公司赔付4万元,东莞国旅为叶的家人前来陪同花费近6000元。

Next is the treatment of matter、Please the wounded to hunan accompanied families、Coordination claim, and so on。The dongguan CITS in advance for leaves hospital says advances medical treatment fee of 65000 RMB,Two insurance company compensate to pay 40000 yuan,The dongguan CITS for the family to spend, accompanied by nearly 6000 yuan。

  在协商赔偿中,张家界景区和地陪公司华夏国旅态度强硬,不愿意赔偿。东莞国旅建议伤势最重的叶志坚到法院起诉,不过后来被告只有东莞国旅一方。

In the negotiation of compensation,Zhangjiajie local guide scenic area and Chinese companies get tough CITS,Don't want to compensation。The dongguan CITS Suggestions the heaviest YeZhiJian injury to the court,But then the defendant only the dongguan CITS party。

  叶志坚在7月27日入住张家界人民医院,9月4日出院,旋即转至东莞市人民医院,直到10月10日出院,一共住院76天。今年2月初,叶志坚到广东岭南法医临床司法鉴定所鉴定伤残等级,鉴定书提及叶志坚十余年前做过心脏瓣膜手术,一直服用抗凝药物,但未提及心脏手术与雷击伤之间有何联系。鉴定书认定叶志坚精神方面八级伤残,颅脑十级伤残、胸部十级伤残。

YeZhiJian in July 27, zhangjiajie in people's hospital,September 4 sunrise court,Soon turned to following people's hospital,Until October 10, court,Altogether 76 days in hospital。In early February,YeZhiJian to guangdong lingnan forensic clinical judicial authentication have identified disable grade,More than 10 years ago to appraise the YeZhiJian mention done heart valve operation,Always take anti-clotting drugs indefinitely,But not mention heart surgery and what is the connection between lightning injury。Firstly the spirit that YeZhiJian tem disability,Cerebral ten class disable、Chest ten class disable。

  随后,叶志坚向东莞国旅提出包括医疗费、残疾补偿金在内9项费用共567133.97元。理由为东莞国旅未尽到对游客安全风险提醒及做好安全保障措施,应当为叶志坚的损失负全部责任。

then,To YeZhiJian dongguan CITS proposed including medical treatment、Disability compensation, 9 of cost 567133.97 yuan。Reason for not fulfill the dongguan CITS to visitors to remind and security risk security measures,For the loss of YeZhiJian shall take full responsibility。

 

 庭审焦点 Trial focus

  导游首次带张家界团经验不足? The first group tour guide with zhangjiajie lack experience?

  李丽作为证人出庭时透露,叶志坚发生意外的旅行团是她带的首个张家界旅行团,叶的辩护人认为此细节呈示李丽应付张家界暴雨雷电突发情况的能力不够。另据证人吴满容等回忆,李丽当时未提及到连心桥附近“小心雷击”的警示牌。

Lili as disclosed the witnesses to appear in court,YeZhiJian accident of the tour is her first tour zhangjiajie with,That leaves the details defenders resumed to lili cope with heavy rain lightning contingencies of zhangjiajie ability is not enough。According to a witness with capacitance wu memories,Lili were not mentioned LianXinQiao nearby“Be careful lightning”Warning signs of。

  东莞国旅的辩护人称,导游带团前不可能到过所有景点,李丽首次带张家界团时做了很多准备工作,而且她本人之前带过100多个旅行团。

The dongguan CITS defense said,Tour guide before to all possible sites,Lili first take zhangjiajie group did a lot of preparation,And she herself with more than 100 before a guided tour。

  导游李丽避雨时没有陪同团友,而是提前快走避雨。此细节被叶志坚诟病为导游失职。但是东莞国旅辩护人认为导游是否陪在叶志坚旁边,不是雷劈的原因。庭审中,东莞国旅的辩护律师称,叶志坚发生人身意外后,旅行社方面做了协助,没有对叶置之不理。

Guide lili didn't PeiTongTuan shelter from a friend,But go ahead of rain。The detail is YeZhiJian tour guide for negligence。But the dongguan CITS defenders think whether in next to YeZhiJian with tour guide,Not the cause of the die。trial,The dongguan CITS defense lawyers say,YeZhiJian happened after the person accident,The travel agency to assist,Not to ignore leaves。


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