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美国旅行社交接不顺 中国游学团学生被弃置路边--亲稳网络舆情监测室
2012-07-20

   据美国《世界日报》报道,中国大陆游学团兴旺,却也发生中美旅行社双方交接不顺,导致一些地接旅行社把游客“放鸽子”,将其丢弃在路边,甚至紧锁旅馆房门不让学生入内的案例。  According to the American《The world journal》report,Mainland China study Tours to flourish,But the travel agency both parties not happened handover,Cause some to meet the travel agent tourists“Releasing doves”,Discard on the side of the road,Even door lock hotel not let the student in the case。

  日前来自中国某校的15名学生乘坐旅行巴士前往环球影城时,行驶在华埠北面时,司机突然停车,勒令所有人下车,表示没有收到团费,所以不再负责运输工作。

From the instruction before China 15 students travel by bus to universal studios,Driving north in Chinatown,The driver stopped suddenly,Ordered to all people to get off,Say not received membership fee,So no longer responsible for transportation work。

  学生下车后,司机开车扬长而去。学校在洛杉矶的董事江先生接到消息后,开车分批把学生安置在华埠广场,然后在机场租了一辆15人小巴,将学生送回酒店,到酒店却发现房门紧闭,学生行李都被锁起来。和地接旅行社交涉,对方表示这么做的原因是出团五天都没收到团费。

Students get off,The driver drive walks away。The school in Los Angeles and director Mr Jiang received after the news,Drive the students placed in partial Chinatown square,And then in the airport hired a car minibus 15 people,Will students back to the hotel,To the hotel but found the door closed,Students have been locked up baggage。And to meet travel agency bargaining,The other party said the reason for this is the group of five days to confiscate the membership fee。

  江先生说,这些学生出发都已全额支付团费,没拖欠团费。联系上海旅行社,对方表示问题已解决,且保证会退回当天团费,剩下半个月行程不会受到影响。

Said jiang,These students are already starting to pay full membership fee,No fue default。Contact Shanghai travel agency,The other party say the problem has been solved,And that will return the membership fee,Half a month left schedule will not be affected。

  他说,问题虽解决,但当时赶人下车的场面确实吓坏孩子,不少学生都电话告知国内家长,虽是旅行社责任,但对学校也影响不好。

He said,Although solving problems,But when the man got down scene out really terrified children,Many students are telephone inform domestic parents,Even though it was a travel agency responsibility,But for the school also influence not good。

  旅行社业者霍先生说,这种赶客人下车的案例虽是极端情况,但每年时有发生。主要原因就是旅行社交接不畅,在出团后不立刻支付费用,搞到最后本地旅行社无力支付费用只能把游客“放鸽子”。

Travel industry said Mr Khodorkovsky,The cast of guest off though extreme cases,But often occur each year。Is the main reason, travel agency handover poorly,In the group not immediately after payment,To get the last local travel agency unable to pay expenses can only put the visitors“Releasing doves”。

  他说,曾发生旅行社因收不到款项,在送旅客去机场的路上,将其放置在荒郊野外,要挟中国旅行社不立刻拨款,就不送客人上飞机。

He said,There was not received payment for travel,Send visitors in his way to the airport,Place it in the middle of a jungle,To coerce the China travel service not immediately appropriations,Will not send guests on the plane。

  美中旅游协会会长许承武说,有经验的业者现在都要求全款支付后再发团,不然边付款边出团就是赔钱在做。但一些新入行的业者不了解,等款项收不到,无奈采取极端手段,对双方形象和游客都不利。

The tourism association President XuCheng WuShui,Experienced operator now are required to pay for all of the hair again after the group,Otherwise edge payment side the group is losing money。But some new to move into the industry don't understand,And can't get the money,But take extreme measures,Image and tourists to both sides is adverse。


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