这位听众向中青旅核实，被告知，中青旅根本没有这样的线路。

The audience cyts Tours to verify，Was told，Cyts no such a line。

　　前两天，73岁的崔先生，带着老伴和两个小孙子，从山东老家来北京旅游。此前，他让在北京工作的侄子，帮忙找个旅行社。

Two days before，The 73 - year - old DE tray，With his wife and two grandson，From shandong their hometown to Beijing tourism。after，He let work in Beijing's nephew，To help find a travel agency。

　　崔先生的侄儿就从网上找了一家自称是“中青旅散客部”的公司，因为有老人有小孩，他在拨打该公司官网上60899912的电话时，特意叮嘱，两位老人有老年症，要好好照顾。客服人员说，一大早公司会来接游客的。

Mr Cui nephew from the Internet to find a claim to be“Cyts individual traveler department”company，Because the old man have children，He call the company website 60899912 phone，Have told，The two old man has LaoNianZheng，Take good care of。The personnel of the service said，Early in the morning the company will come to pick up the tourists。

　　崔先生：他问我住在哪里，我说我有车，我能把老人和孩子送到国贸。第二天我准时6点20到国贸。然后过了10分钟，他们的司机开车过来了，是一个小面包车，里面加上妇女、孩子和老人，当时已经坐了7个人了。他又打开后备箱，说让我的两个老人和孩子坐在后备箱里。

DE tray：He asked me where he lives，I said I had a car，Can I put the old man and the child to international trade。The next day I six o 'clock on time 20 to international trade。Then after 10 minutes，Their drivers come over，Is a small van，Inside plus women、Children and the old man，At that time had been on the 7 people。He opened the trunk，To say that my two old people and children sat in the trunk。

　　于是，清晨六点半，崔先生带着老伴和两个孩子，从一辆小面包车的后备箱里，开始了他们的京城一日游。

so，At half past six in the morning，DE tray with his wife and two children，From a mini van of the trunk，Began their one-day tour of Beijing。

　　崔先生：小面包车就把我们拉到宣武门，他旅游车就在那里。在出发之前他说，到八达岭、长城、十三陵。

DE tray：Small minibus when we pull at，His coach is there。He said before we leave，To badaling、The Great Wall、Ming tombs。

　　爬完长城之后，崔先生被告知，要加个景点，去看一个蜡像馆。数人头，每个60块。

After climbing the Great Wall later，DE tray was told，To add a scenic spot，To see a wax museum。Number head，Every 60 pieces。

　　崔先生：我到了长城以后，他才说要加一个景点，个人负担个人拿钱。要钱的时候我才知道，他之前没说这个事。从长城回去以后，他说去十三陵，但是根本就没到十三陵，连一个祖陵也没有见到。

DE tray：After I came to the Great Wall，Did he say to want to add a scenic spot，Individual responsibility personal take money。Want money when I didn't know，He didn't say the things before。From the Great Wall back later，He said to the Ming tombs，But didn't to the Ming tombs，Even a ZuLing also didn't see。

　　远远地看了十三陵一眼之后，崔老先生一家四口，和其他游客，就被带到了商品部。一天下来，两个成年人，两个孩子，一共花了530块钱，而实际上只是爬了爬长城。而原先承诺的参观鸟巢、水立方，最后也不了了之。

Far far see the Ming tombs after eye，Cui the old man for a family of four，And other visitors，Are taken to jingyuyuan hotel。One day down，Two adults，Two children，A total of spent 530 dollars，But in fact just climbed climb the Great Wall。And the original commitment to visit the bird's nest、Water cube，Finally also conclude without concrete result。

　　崔先生：最后到了鸟巢、水立方这块，车停了，下人，说不拉了，车就走了。

DE tray：Finally the bird's nest、Water cube this，The car stopped，understrapper，Said don't pull the，Car went away。

　　崔先生越想越觉得，自己参加的这个旅行社有点蹊跷。这家旅行社真的隶属于中青旅散客部吗？

Mr Cui more think more feel，Yourself to participate in this travel a bit strange。The travel agency really belongs to cyts individual traveler department？

　　根据崔先生的侄子提供的号码，记者拨通了那家“中青旅散客部”的电话。

According to DE tray nephew provide number，Reporter dialed the“Cyts individual traveler department”telephone。

　　电话彩铃：欢迎致电中国青年旅行社总社……

Telephone at：Welcome to call China youth travel service head office……

　　客服：您好。

Customer service：How do you do。

　　记者：咱这旅行社跟中青旅是什么关系？

reporter：The za this travel agency with cyts is what relation？

　　客服：我们是总社下面的散客部，是隶属于总社的。中青旅，我们总公司不接待散客，如果总公司接散客的话，那一天你说得投入多少人呢？就是说我们公司根本就忙不过来。

Customer service：We are the principal office the following individual traveler department，Is belongs to the head office。Cyts Tours，Our head office will not receive individual traveler，If the company meet individual traveler words，That day you're in? How many people？That is our company was busy。

　　记者：但是他们说根本就没有什么散客部啊？

reporter：But they say there is no individual traveler department？

　　客服：现在已经几点了？都已经下班了。

Customer service：What's the time now？Are off work。

　　记者：对，都已经下班了，那您怎么还在上班呢？你不也是中青旅的员工吗？

reporter：to，Are off work，Then how do you still working？You are not one of the company's employees？

　　客服：对……是……只有业务员会值夜班，其他的在职人员都已经下班了，6点就下班了。

Customer service：to……is……Only the salesman will shift，Other on-the-job personnel are off work，6 point was off work。

　　随后，记者联系到了中青旅市场推广部公共关系经理戴蓓蓓，她说，中青旅根本不存在所谓的散客部。

then，The reporter contact cyts market department public relations manager DaiBeiBei，She said，Cyts does not exist the so-called individual traveler department。

　　戴蓓蓓：早在2009年的时候，中青旅就通过各种媒体渠道发表过声明：中青旅不从事低于成本报价，事后不断增加费用，违规操作的一日游。任何在一些著名公共场所，比如说天安门、鸟巢、水立方等地，打着中青旅或中国青年旅行社旗号，以非常低廉的价格招揽游客的产品，全部都是假冒中青旅的品牌。

DaiBeiBei：As early as in 2009，Cyts Tours through various media channels made statements：Cyts not engaged in below cost price，Afterwards increased cost，Illegal operation day trip。Any in some famous public places，For example tiananmen、Bird's nest、Water cube, etc，Cyts Tours or under the flag of China youth travel service，With very low prices products attract visitors，All is fake cyts brand。

　　实际上，直到昨晚11点，这家号称隶属于中青旅的散客部，仍在上班，而且，这位敬业的散客部接线员坚决否认崔先生的所有指责。

In fact，Until 11 o 'clock last night，The so-called belonging to the company's individual traveler department，Is still in the work，and，The hardworking individual traveler department operator resolutely denied DE tray of all blame。

　　记者：您上车之后这家公司跟您签协议了吗？

reporter：You get on with you after the company sign the agreement？

　　崔先生：他没叫我签。

DE tray：He didn't call me to sign。

　　客服：发车之前就得签合同，把您带到我们出发地点，先签完合同再付费，然后咱们再出发去景点。

Customer service：Departure before have to sign a contract，We take you to the place of departure，Sign the contract pay again，Then let's go on travel scenic spot。

　　记者：加景点要多收钱的时候，他跟您说没说您可以不去？

reporter：Add attractions to collect more money，He told you didn't say you can not to go？

　　崔先生：没说这个事，他收钱的时候，我说不是29吗？他说加了一个明皇宫，一人60块，4×60，240，收了我530块钱。

DE tray：Didn't say the things，To accept his money，I said not 29？He said added a Ming palace，A man is 60 yuan，4 x 60，240，Accept me 530 dollars。

　　客服：这个是自愿，你想进就交，不想进可以不交。

Customer service：This is voluntary，Do you want to go to will pay，Don't want to get into can not pay。

　　记者：能开发票吗？

reporter：Can develop ticket?？

　　客服：可以。

Customer service：can。

　　记者：是中国青年旅行社还是咱门这个公司的？

reporter：Is China youth travel service or the za door of this company？

　　客服：是属于青旅的发票。

Customer service：It is to belong to QingLv invoice。

　　记者：中国青年旅行社的发票？

reporter：China youth travel service invoice？

　　客服：对。

Customer service：to。

　　当“李鬼”比“李逵”更理直气壮的时候，受害的只能是游客了。崔先生的家人说，本来兴致勃勃地带着家人来北京玩，却没想到北京的旅游环境是这个样子。

when“LiGui”than“LiKui”When more confidently，Suffer is only the tourists。Mr Cui family said，Originally in the mood of the family came to Beijing to play，But didn't think Beijing's tourist environment is like this。

　　崔先生：感觉很不舒服，感觉被人家宰了，我们国家的首都不应该出现这样的问题。

DE tray：Feel very uncomfortable，Feeling is somebody else's kill，Our nation's capital should not appear such problems。

　　事实上，北京非法“一日游”的存在，由来已久。早在上世纪90年代中期，北京就开始整治了。

In fact，Beijing illegal“One-day tour of”existence，has。In the early 1990 s，Beijing began to the regulation。

　　低价招揽游客，中途随意加钱，拉游客购物……，直至今天，这种现象仍未绝迹。“非法一日游”为何屡禁不止、屡打不散？据了解，今天（21日），北京多个部门又将开展一次联合整治行动。中国之声将持续关注，我们期待一个答案，游客们希望非法一日游早日根绝。

Attract visitors at a low price，Midway optional add money，Pull tourist shopping……，Until today，This kind of phenomenon is still not extinct。“One-day tour of illegal”Why repeatedly endures more than、Often play do not come loose？It is understood，today（21），Beijing many departments and will develop a joint improvement action。The sound of China will continue to focus on，We are looking forward to an answer，Visitors hope one-day tour of illegal early extermination。