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赴台旅游满意度出炉 大陆旅客最满意--亲稳网络舆情监控室
2012-09-28

  台海网9月28日讯 据台湾《中国时报》报道,台湾观光部门进行各地游客赴台满意度调查。其中韩国旅满意度75%,远低于其它国家和地区的94.39%;韩国旅客不满意的最大原因是认为台湾民众英文沟通能力差。 Taiwan network on September 28 - according to Taiwan[The China times]reports,The Taiwan tourism departments to guests all over Taiwan satisfaction survey.The south Korean passenger satisfaction 75%,Far below 94.39% of the other countries and areas;South Korea passengers are not satisfied with the biggest reason is that Taiwanese English communication ability is poor.

  韩国旅客赴台迭创新高,去年24万多人次,比前一年提高12%,今年前八个月也达17万多人次。

South Korea passengers to the table lap innovation high,Last year more than 240000 people,Compared to the previous year increased by 12%,In the first eight months and more than 170000 people.

  但37%以上的赴台韩国旅客反应,赴台观光最困扰的就是旅游环境与语言沟通。台湾的道路指标及设施多有日文标示,却少有韩文标示。韩文信息不足,台湾人的英文能力更有待加强,否则沟通困难。

But more than 37% of South Korea to Taiwan passenger reaction,To visit Taiwan's most troubling is the tourism environment and language communication.Taiwan's road index and facilities many Japanese marking,But few Korean marking.Korean information shortage,Taiwanese English skills should be strengthened,Otherwise communication difficulties.

  台湾“交通部观光局”作出回应,韩客一年来台旅次约占所有旅客的8%,比例不高,因此韩文标示当然不多。

Taiwan"Tourism bureau of the ministry of communications"respond,Korea's guest a years table service sector accounts for about 8% of all passengers,Ratio is not high,Therefore Korean mark of course not.

  另外,韩国旅客对游客必去的台湾夜市印象不佳,最不能认同拥挤、髒乱,食物不合口味、出租车司机开车太快、甚至乱开,也是韩国旅客对台湾观光旅游满意度低主因之一。韩国旅客对台湾最满意的是住宿设施安全,其次为交通便利、民众态度友善及社会治安良好。

In addition,South Korea the passenger to tourists will go to Taiwanese night market impression is not good,The most could not identify with the crowded/mess,Food doesn't taste/The taxi driver drive too fast/Even disorderly open,South Korea is the passenger to Taiwan tourism satisfaction low one of main reason.South Korea the passenger to Taiwan's most satisfied accommodation is safe,Secondly for convenient transportation/People friendly and social the public security is good.

  此外,来自各地的观光客中,大陆游客对台旅游满意度最高、达97%,新加坡、港澳、美国、马来西亚均在95%以上,分居第3至第5名,日本旅客为92%。

In addition,The tourists from all over the world,Mainland tourists to Taiwan tourism the highest satisfaction/97%,Singapore/Hong Kong and Macao/The United States/Malaysia are more than 95%,Separate the third to fifth name,Japanese tourists is 92%.


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