打人收费员作开除处理 At a toll collector for fire processing

　　浙江游客留言称，来云南旅游时，向景区停车场收费员索要停车发票，没想到收费员却向游客举起了拳头，景区保安非但没有阻止，反而加入追打游客的行列。

Zhejiang tourists message says,To yunnan travel,To the parking toll collector for parking invoice,Didn't expect toll collector but lifted the fist to tourists,The security not only didn't stop,But to join the ranks of the beat visitors.

　　昨日，省旅游局、大理州政府对此事作出回应：经调查，处理意见如下，停车场收费人员没做到耐心、细致、优质、文明服务，反而与游客发生纠纷，影响了大理旅游形象，对当事人作开除处理。责成大理蝶泉旅游服务有限公司停车场向游客赔礼道歉，征得游客谅解（蝴蝶泉景区及桃源村委会负责人分别以电话形式向游客进行了道歉）。要求停车场规范管理、提高服务质量，进一步加强对收费人员教育管理，杜绝类似事件发生。为完善停车场管理的长效机制，停车场经营权交由蝴蝶泉景区统一经营管理，规范服务。

yesterday,Provincial tourism bureau/Dali prefecture government to respond to the matter:After investigation,Treatment Suggestions as follows,Parking fee personnel didn't patience/meticulous/quality/Civilization service,Instead of a dispute with tourists,Affected Dali tourism image,The parties to be expelled processing.Instruct Dali butterfly spring travel service co., LTD., the parking lot to the tourists offer an apology,The consent of the tourists understanding(Butterfly spring scenic spot and the taoyuan village committee respectively by telephone forms to tourists has apologized).Parking demand management/Improve the service quality,Further strengthen the personnel education management fee,Prevent similar events.To improve the parking lot management of long-term mechanism,The parking lot management butterfly spring scenic spot to unified management,Standard service.

受理投诉执法人员被问责 The complaints law enforcement personnel be accountability

　　网友留言称，4月2日到香格里拉旅游，被不良商家蒙骗，买了价值不菲的假药；向当地旅游质检部门投诉时，工作人员态度恶劣投诉无果。

Net friend message says,On April 2, to shangri-la tourism,Be undesirable businessman cheats,Bought the fake value does not poor;To the local tourism quality inspection department complain,Staff bad attitudes without complaint.

　　迪庆州政府回复：迪庆旅游质量监督管理所对旅游执法人员刘某进行了严厉批评教育，州旅游局根据《迪庆州旅游局行政问责办法实施细则》，决定给予此同志警告处分，并责令其向游客做出深刻道歉。刘某接受了批评，积极协调办理该游客诉求，并就工作态度问题向游客表示了歉意。

DiQingZhou government reply:Diqing tourism quality supervision and management law enforcement personnel in tourism LiuMou are severely criticized education,State tourism administration according to[DiQingZhou tourism administration accountability detailed rules for the implementation of the measures],Decided to give this comrade warning sanction,And instruct its to the tourists make profound apology.LiuMou accepted the criticism,Active coordination for the tourist appeal,And work attitude problems have apologized to the tourists.

扶持村民发展种植养殖 Support the development of the planting and breeding

　　昭通市昭阳区靖安五星苗寨村民留言，希望尽快落实种植、养殖资金，使其用到有长远利益发展的项目上。不要再给农户买牛、肥料、种子、薄膜，以前的扶持方式只能解决当前问题，农户们要求从长远利益发展。

Zhaotong city's zhaoyang district JingAn five-star miao village villagers message,Hope to carry out plant as soon as possible/Breeding funds,Its use has long-term interests development project.Don't give farmers buy cattle/fertilizer/seed/film,Previous support mode can only find a solution to the problems,Farmers from long-term interests for development.

　　昭阳区政府责成靖安乡调查并回复：五星苗寨属贫困半山区，经济来源以马铃薯、玉米为主。五星苗寨是2011年市级新农村重点项目，解决安居问题的同时，综合考虑自然、人文条件，确定主要以鼓励和支持发展种植、养殖业为主。2011年，当地政府推广地膜马铃薯种植，通过引进新品种地膜种植，使每亩增产400公斤。今年无偿发给群众马铃薯薯种9吨，马铃薯专用复合肥13吨，发展地膜马铃薯种植500亩。投资60万元，为80户农户新建了畜厩，每养一头猪发放生猪养殖补助100元，2011年已发放1.2万元。通过争取扶贫项目，每户补助4000元，购母牛1头，发展母牛养殖。截至4月，已发放购买50头母牛资金20万元，并落实科技培训费1万元。（李海玲）

Zhaoyang district oblige JingAn township investigation and reply:Five-star miao village is poor BanShanOu,Economic source with potatoes/Corn is given priority to.Five-star miao village was in 2011 the municipal key project of new countryside,To solve the problem at the same time,Comprehensive consideration on natural/Humanistic conditions,Confirming the main to encourage and support the development of planting/Breeding mainly.In 2011,,The local government promotion film potato planting,Through the introduction of new varieties planted film,Make RMB $yield increase by 400 kg.This year to free the potato potato kind of 9 tons,Potato special compound fertilizer 13 tons,The development of film potato planting 500 mu.Investment of 600000 yuan,For 80 peasant households the new stock stables,Each keep a pig pig breeding issued a subsidy of RMB 100,2011 years has sent 12000 yuan.Through the fight for poverty alleviation project,Every subsidy of RMB 4000,Purchase cow 1 head,Development cow breeding.By April,Already issued to buy 50 cows capital of 200000 yuan,And carry out science and technology groom cost 10000 yuan.(LiHaiLing)