10月31日，31名游客远赴泰国普吉岛感受热带风光。就在11月5日打算乘飞机直航成都时，导游告知“航空公司取消直航航班”，要改航班从上海中转返回。对此，31名游客拒绝接受旅行社要求，随后，14名游客获得旅行社的补偿后转机回国，另外17名游客在酒店大堂等了一夜，据游客李婷婷介绍，这17名游客中11人来自成都，6人来自德阳。

October 31,31 visitors far to the Thai island of phuket feel tropical scenery.On November 5, going to fly direct chengdu,Tour guide told"Airlines cancelled direct flights",To change my flight from Shanghai to return to transfer.this,31 tourists refused to accept travel service requirements,then,14 for tourists travel agency after compensation to transfer,17 other tourists in the hotel lobby waiting for one night,According to the tourists LiTingTing is introduced,This 17 tourists from chengdu 11 people,Six people from deyang.

　　昨日，17名游客被告知，需要自己买票回国，然后再谈索赔事宜。涉事旅行社负责人告诉成都商报记者，由于航空公司取消航班，他们也没有办法，于是为31名游客购买了6日的普吉岛直飞上海的航班机票，再转机到成都。

yesterday,17 tourists were told,Need to buy a ticket home,Then talk about the claim.Wade things travel agency manager told chengdu commercial daily reporter,Due to the airlines canceled flights,They also have no way,So for 31 tourists bought 6 phuket non-stop flight to Shanghai flight ticket,To transferring to chengdu.

　　对此，航空公司称，航空公司只和包机方有联系，没有直接和旅行社联系，旅行社说法是否属实，他们也不清楚。四川省旅游执法总队表示已敦促旅行社和滞留游客进一步加强沟通和协调。截至记者昨日发稿时，17名游客已经自费购买机票返程回国，他们表示将通过法律手段维护自己的权利。

this,Airlines says,Airlines only and charter party have a contact,There is no direct contact and travel agencies,Travel agency statement is true,They also don't know.Sichuan provincial tourism law enforcement corps said has urged the travel agency and stranded tourists to further strengthen communication and coordination.By reporters at yesterday,17 of tourists have at one's own expense to buy ticket return home,They say will through the legal means to safeguard their rights.