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旅游法草案二审 起草组赴河北承德“暗访”--亲民维稳网络舆情监测室
2012-12-31

  “二审稿改得不错,许多意见都被采纳了……”2012年12月28日,十一届全国人大常委会第三十次会议分组审议旅游法(草案)(下称二审稿)时,庄先、金硕仁委员等常委会组成人员对此表示肯定。

"Two reviewing change well,Many opinions will be accepted……"On December 28, 2012,The 11 th National People's Congress (NPC) 30 times group supply review meeting(The draft)(Under the said two reviewing)when,ZhuangXian/JinShuoRen member of the standing committee component members said it can.

  据悉,二审稿对旅游者权益保障、旅游定义等内容作出修改。在二审稿起草过程中,立法工作者们不仅注意倾听各方意见,还曾组织过“暗访”调研

It is reported,2 'rights and interests protection to the tourists/Tourism definition content such as amendment.In reviewing the drafting process,Legislation workers not only pay attention to listen to all sides,Have ever organization"investigations"research.

 

 增强透明度遏制“零负团费” To enhance transparency"Zero negative membership fee"

  为深入第一线了解旅游市场情况,二审稿起草过程中,全国人大常委会法工委经济法室与国家旅游局法规司的5名工作人员曾组成调研组,并以“散客”身份参加旅行团到河北省承德市进行“暗访”调研。

In order to deeply understand the first line tourism market conditions,The manuscript in the process of drafting,The National People's Congress (NPC) FaGongWei chamber of the economic law and the national tourism administration regulations of five workers have composition research group,And in order to"Individual clients"As a group to chengde city, hebei province"investigations"research.

  调研组认为,承德旅游业的发展与其他一些旅游城市相比,速度不够快,机制体制上遇到一些“瓶颈”,存在的问题具有一定的代表性。

Research group think,Chengde tourism development compared with other tourist cities,Speed is not fast,Encountered some mechanism system"bottleneck",The problems has certain representativeness.

  调研组发现不少问题:行程中有变化,自费项目多。参团费中未含承德地接社、导游接团的相关费用,属“零负团费”(即组团社不向地接社支付旅游者在目的地发生的费用,地接社为承揽业务反而向组团社支付费用,其利润要靠安排购物、自费旅游项目等获取)。调研组还发现,承德避暑山庄、坝上乘越野车游览三个自费项目门票合计450元,其中旅行社导游便会获取207元提成。团友对门票费用、导游水准、行程安排等均意见较大。

Research group found that many problems: trip have change,Chargeable more.CanTuan fee is not included in chengde DeJieShe/Guide the mass of the charges,Belong to"Zero negative membership fee"(Namely 组团社 to DeJieShe pay for tourists in the destination,DeJieShe for contracting business pay fee to 组团社 instead,Its profit depends on shopping/At one's own expenses tourism projects, etc).Research group also found that,Chengde summer resort/Bashang by rovers visit three chargeable tickets for a total of 450 yuan,And travel agencies and tour guide will get commission of $207.Group members for tickets cost/The tour guide level/Scheduling of opinions.

  调研组提出:应确定“零负团费”的认定标准,控制旅行社安排定点购物和自费项目,公开行程中所有游览项目、住宿地点及费用,增强透明度;规范旅游经营者,对违法者从严处罚;明确导游的法律地位等。

Research group put forward: to be determined"Zero negative membership fee"The standards of,Control designated travel agency arranged shopping and chargeable,Public trip all attractions/Accommodation and charge,To enhance transparency;Regulating the tour operator,The offenders severely punished;Clarify the legal status of tour guides, etc.

  这一建议在二审稿中有所体现。为遏制“零负团费”,草案一审稿已规定:旅行社不得以低于成本的价格招徕、组织、接待旅游者。二审稿新增规定:旅游者具有对旅游产品和服务的自主选择权与知情权,旅行社应向旅游者详细说明旅游合同中的行程安排等重要事项;旅行社为招徕、组织旅游者发布信息必须真实、准确,不得进行虚假宣传误导旅游者等。

The proposal in two in proceeding.To curb"Zero negative membership fee",Draft a manuscript already regulation: travel agencies may attract below cost price/The organization/Reception tourists.The reviewing new regulation: tourists have to tourism products and services of independent choice and right to know,Travel agency to tourists detail travel schedule in the contract and other important matters;The travel agency to attract/Organization tourists release information must be true/accurate,Shall not engage in the false propaganda misleading travelers, etc.

  分组审议时,胡彦林委员建议明确旅行社和导游之间,旅游局和旅行社、导游之间的关系,以便于旅游局下一步抓“零负团费”问题。

When the group deliberation,HuYanLin committee suggested clearly between travel agencies and tour guide,Tourism and travel agency/The relationship between the tour guide,In order to facilitate tourism administration, the next step"Zero negative membership fee"The problem.

  “建议把旅行社的宣传推广资料看成是旅行服务合同的重要部分,只要违反宣传内容,就视为违反合同。”全国人大代表马逢国表示。“组团之前,旅行社不但应明确向旅游者说明有关合同内容,为了避免纠纷,还需要双方签署确认。”全国人大代表刘艺良说。

"Suggested that the travel agency the promotional material as an important part of travel service contract,As long as the violation of publicity,Just as a breach of contract."The National People's Congress on behalf of the said ma delivering."Group before,Travel agencies should not only to tourists on the content of the contract,In order to avoid disputes,Also need to be confirmed and signed by both parties."The National People's Congress representative LiuYiLiang said.

  

旅游定义“仍值得推敲” Tourism definition"Still doubtful"

  草案一审稿关于“旅游”的定义是:“自然人为休闲、娱乐、游览、度假、探亲访友、就医疗养、购物、参加会议或从事经济、文化、体育、宗教活动,离开常住地到其他地方,连续停留时间不超过12个月,并且主要目的不是通过所从事的活动获取报酬的行为”。

Draft a paper about"tourism"Is defined as:"Natural for leisure/entertainment/To visit/For a holiday/relatives/Go to a doctor recuperate/shopping/Attend the meeting or is engaged in the economy/culture/sports/Religious activities,Away from the local to other place,Stay for no more than 12 consecutive months,And the main purpose is not paid for by the activities of the behavior".

  一审期间,乌日图、汪光焘等委员提出,将参加会议及到国外从事经济、文化、科技交流定义为旅游不合适;郑功成、陈斯喜等委员也认为该定义应该修改。

During the first instance,WuRiTu/WangGuangDao member, etc,Will attend the meeting and to engage in economic abroad/culture/Science and technology communication is defined as a tourism don't appropriate;ZhengGongCheng/ChenSiXi etc. Members also think this definition should be modified.

  二审稿采纳了委员们的意见,将旅游定义修改为:“在我国境内的和在我国境内组织到境外的休闲、游览、度假等形式的旅游活动以及为旅游活动提供相关服务的经营活动。”

The paper adopted the opinions of the committee members,Define the tourism is amended as:"In China and outside the organization to leisure in China/To visit/Holiday and other forms of tourism activities and tourism activities provide related services business activities."

  二审分组审议时,与会者也提出了不同意见。“我理解至少两三个人才叫‘组织’,那么个人到国外的旅行叫不叫旅游?”周声涛委员认为,旅游一定要动起来,要带有旅行性质的休闲、度假才叫旅游,在家休闲、度假不能叫旅游。列席会议的全国人大代表吴建平提示,探亲、访友等不能笼统叫旅游,但是很多情况下其中包括旅游活动。

The second group deliberation,Participants also put forward different opinions."I understand at least two or three people‘The organization’,So personal to travel abroad travel call don't call?"Think ZhouSheng tao members,Tourism must move,Want to travel with the nature of the leisure/Holiday's tourism,Leisure at home/Holiday can't called tourism.Attend the meeting of the National People's Congress on behalf of winai raksuntorn,To visit/And relatives such as can't general called tourism,But in many cases including tourism activities.

  南振中委员认为,旅游经营活动既包括“旅游服务”,也包括“旅游产品”,建议将上述定义中“提供相关服务”修改为“提供相关产品和服务”。

Nan zhenzhong (l) members,Tourism business activities including both"Travel service",Also include"The tourism product",Suggestions to the above definition"Provide related services"Amended as"Provide related products and services".

  导游应有“基本工资” The tour guide should have"Basic salary"

  调研组在“调研情况简报”中透露,目前除极少数导游有正常的工资外,绝大多数导游没有工资保障,没有“三险一金”,导致其不得不采取诱导旅客消费、欺客宰客,甚至弃团甩客、私自承揽导游业务等来维持基本生活。

Research group in the"Investigation briefing"In the said,Except a handful of tour guide is the normal salary at present,The vast majority of tour guide no salary guarantee,There is no"Three insurances",Lead to the induction had to take passengers consumption/QiKe rip off,Even abandon of rejection/Keep contracting business guide to maintain basic life etc.

  调研组建议明确导游的法律地位,从立法上保障导游的劳动报酬以及“三险一金”等基本权利。记者看到,二审稿重申了一审搞的精神,规定:旅行社应当与聘用的导游依法订立劳动合同,支付劳动报酬,缴纳社会保险费用。

The legal status of the research group tour guide should be definite,From the legislation to ensure the labor compensation of the tour guide as well"Three insurances"Such as basic rights.The reporter sees,Two reviewing reiterated the spirit of the first instance,Regulation: travel agencies shall conclude a labor contract with the employment guide in accordance with the law,To pay labor remuneration,Pay social insurance premiums.

  分组审议时,庞丽娟委员建议导游建立“五位一体”的制度:建立基本工资制度;建立绩效工资制度,要考虑服务态度和质量,表扬和投诉等等都要结合考虑;建立旅游从业人员基本正当的合法权益保护制度,明确规定导游人员的人格、人身安全不受侵犯;严肃旅游人员从业规范和问责制度;建立国家层面的荣誉制度,以激发和增强旅游从业人员的职业自豪感和自律感。

When the group deliberation,PangLiJuan committee suggested tour guide"Five one"System: to establish a basic salary system;Set up performance salary system,Want to consider service attitude and quality,Praise and complaints, etc are to be combined with consideration;Establish basic personnel engaged in tourism as the lawful rights and interests of the protection system,Guide's personnel's personality are clearly defined/Safety shall not be violated;Serious tourism personnel working standard and accountability system;Establish national level honor system,To stimulate and enhance the professional personnel engaged in tourism pride and sense of discipline.



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