关于买火车票，有几件事要提醒大家注意：

About buy train ticket,I have a few things to remind everyone to pay attention to:

　　网络购票，改签退票最好带上证件和支付时银行卡

Network tickets,Upgrade refund'd better take certificate and payment bank card

　　网购车票可到全国各窗口换票，电话订票却不可

Buys ticket to the ticket window in all over the country,Telephone booking but do not

　　今天，网络和电话预售蛇年大年初一即2月10日之前（含10日）的列车车票，售票窗口及代售点预售2月8日之前（含8日）的列车车票。其中，郑州车站车票9时起发售，局管其他车站16时起发售，动车组、高铁车票11时起发售。

today,Network and telephone opens to booking a snake on New Year's day is February 10 days before(Including 10)Train ticket,The ticket window and DaiShouDian opens to booking before February 8(Including 8)Train ticket.the,Zhengzhou station ticket and the sale,Bureau tube other station and the sale,Motor train unit/High iron ticket and the sale.

　　记者 李雪/文

Reporter LiXue/wen

　　马健/图

Ma jian/diagram

　铁路部门在电话订票系统中增设黑名单 The railway departments in telephone booking system add blacklist

　　今年春运期间，一些旅客由于担心车票难订，边排队买票边打电话订票，大批车票订单因超时未取而作废。

The Spring Festival period this year,Some of the passengers for fear of ticket difficult book,Edge lined up to buy tickets booking and talk on the phone,A large number of ticket order for overtime not take and invalid.

　　由于电话订票取票有时间限制,当日12时前预订的车票,须于次日12时前取票。可有人多次订票后不去取票，这样就减少了别人成功订票的机会。

Because the phone booking ticket time limitation,Day 12 before booking tickets,In the 12 shall collect the tickets before.But some times the not to collect the tickets,This reduces the chance of success others tickets.

　　昨日，记者通过铁路客服了解到，针对现在有部分乘客打电话订票而不去取票和原本不乘车还故意打电话购票占用票源的现象，铁路部门开始在电话订票系统中增设黑名单。如果经常打电话订票成功后而不去取票的话，就会被列入黑名单。要是你上了黑名单，系统就会自动识别你的身份证号，取消今后电话订票的资格，拒绝给你订票。

yesterday,Reporter through the railway service to know,For now there are some passengers phone booking and not to get tickets and didn't ride also deliberately call negotiating occupied the phenomenon of sources of votes,The railway departments began in telephone booking system add blacklist.If often call booking after the success and not to collect the tickets words,Will be blacklisted.If you on the blacklist,The system will automatically identify your id number,Cancel the qualification of telephone booking in the future,Refuse to give you booking.

　　客服人员表示，目前还没有对不去取票的次数给以规定，如果乘客仅一两次不去取票或不是恶意扰乱订票系统，不会影响其继续电话订票的机会。

The personnel of the service said,There is no to pick up the tickets to the number of provisions,If passengers only one or two times not to collect the tickets or not malicious disturb the booking system,Will not affect its continue to telephone booking opportunities.