南都讯 见习记者陈紫嫣 记者王烨 继昨日本报报道《20多赴港游客夜宿旅游大巴》后，内地赴港旅行团再曝恶性事件，一个有20多名游客的赴港团在被迫夜宿邮轮后又被迫夜宿大巴。香港官员就内地旅客被迫在大巴上过夜事件致歉。

    SMW - trainee reporter ChenZiYan WangYe reporters after the report yesterday[More than twenty tourists to visit Hong Kong at night tour bus]after,The mainland tour group to visit Hong Kong again exposure malignant events,A more than twenty tourists to visit Hong Kong in the group were forced to night cruise and forced to night bus.Hong Kong officials in mainland passengers on the bus was forced to apologize for the night event.

　　事件：夜宿邮轮降级为大巴 events:Night cruise downgraded to a bus

　　据了解，游客邓国华及亲友20多人早前通过“东莞市讯通旅行社”以5万多元包团赴港旅游。2月12日上午，邓国华一行人挂上“世通旅游有限公司”的团章入境，当晚旅行社称因香港酒店房间爆满，只能让团友入住邮轮。13日上午，由于接驳船爆满令团友“被困”邮轮，邓国华愤而跳海，后被制止。13日当晚，该旅行社称邮轮房间也爆满，邓国华一行人被迫夜宿旅游巴直至前日凌晨报警求助。他们表示在合约中列明到港入住的是“三星级酒店”而非邮轮，对于遭到不公待遇他们将追究到底。

It is understood,DengGuoHua tourists and friends more than twenty early through"Dongguan XunTong travel agency"With 50000 yuan BaoTuan to visit Hong Kong.February 12 morning,DengGuoHua party hung up"Worldcom tourism co., LTD"Constitution of entry,The travel agency says for Hong Kong hotel room full,Can only let frere check-in cruise.13 morning,Due to the joint barge full to tour"trapped"cruise,DengGuoHua angry to jump into the sea,Be stopped after.13 the,The travel agency says cruise room is full,DengGuoHua a line of people were forced to travel at night, until the day before yesterday morning alarm for help.They say that in the contract stated in the port is"Three-star hotel"Instead of cruise,For being unfair treatment shall be investigated for what they will be.

　　

香港：“世通假期”涉事三单 Hong Kong:"Worldcom holiday"In things SanChan

    香港方面表示半个月内完成调查     Hong Kong said half a month complete survey

　　香港“世通假期”旅行社负责人表示，强迫游客夜宿游轮的旅行社并非“世通假期”，他们已经报警。

Hong Kong"Worldcom holiday"The travel agency said,Forced visitors night cruise travel agent is not"Worldcom holiday",They have alarm.

　　香港旅游业议会总干事董耀中表示，香港“世通假期”旅行社已承认，早前的三个未获安排住宿的内地团是由他们接待。然而由于不满入住邮轮、有团友跳海的内地团，以及前晚7人入住4人房间的内地团，是由名为“世通旅游有限公司”的旅行社接待的。该旅行社并非香港的注册旅行社。香港旅游业议会主席胡兆英表示会在半个月内完成相关调查。

Hong Kong travel industry council director-general DongYaoZhong said,Hong Kong"Worldcom holiday"Travel agency has admitted that,Previous three unearned accommodation mainland groups by their reception.However, due to dissatisfaction in cruise/A tour group to jump into the sea to the mainland,And the night before last seven people in four room mainland group,Is called by"Worldcom tourism co., LTD"Travel agency of the reception.The travel agency is not registered in Hong Kong travel agencies.Hong Kong travel industry council chairman said HuZhaoYing in half a month to finish the survey.

　　日前数十名游客在香港被迫夜宿大巴，有消息指这些游客的名单在深圳最终汇总交给深圳国旅。对此，深圳市中国国际旅行社有限公司董事长吴斌表示，该旅行社从未与香港世通假期有接触，这些游客更非该旅行社的顾客。深圳市文体旅游局旅游监管处有关负责人昨日接受南都记者采访时也表示，经过查询，上述游客所参加的团并非深圳旅行社组织，“与深圳没有关系”。

Has dozens of tourists in Hong Kong was forced to night bus,Information refers to the list of these visitors in shenzhen final summary to shenzhen CITS.this,Shenzhen China international travel service co., LTD., chairman of the board of directors roderick woo said,The travel agency has never and Hong Kong stone holiday has contact,These visitors more than the travel service customers.Shenzhen style tourism tourism supervision department officials yesterday to accept SMW reporter to interview said,After inquires,The tourists in group is not shenzhen travel agency,"And shenzhen no relationship".

    官方回应：香港为住宿安排失误致歉 官方称检讨个人游政策     The official response:Hong Kong for accommodation arrangement error apology officials say review individual swim policy

    据新华社电 香港特区政府署理旅游事务专员罗淑佩15日就来港内地旅行团接连出现住宿安排失误，向受影响的旅客致歉。

    According to xinhua Hong Kong SAR government acting tourism affairs commissioner LuoShuPei 15 will come to Hong Kong to the mainland for Tours in accommodation arrangement error,Apologize to the affected passengers.

　　一个由深圳来港的内地旅行团，因为负责接待的香港旅行社世通假期未能安排酒店住宿，30多名团友中的20多人12日晚被迫在旅游大巴上过夜。团友13日下午接受旅行社安排，入住香港一间酒店。此外，世通假期承认另有2个未获安排住宿的内地团和他们有关，最终该两个旅行团被安排返回深圳住宿。

The port of shenzhen of mainland tour group,Because is responsible for the reception of the Hong Kong travel agency stone holiday failed to arrange hotel accommodation,More than 30 MingTuan friend of more than twenty 12 evening was forced to spend the night in the tour bus.Frere 13 afternoon accept travel arrangement,In Hong Kong a hotel.In addition,Worldcom holiday admit another two unearned accommodation mainland group and their relevant,Eventually the two group is scheduled to return to shenzhen accommodation.

　　罗淑佩15日在电台节目中表示，世通假期接连出事，是不可接受的，类似事情绝对不能再发生，希望香港旅游业议会收紧2010年底推行的加强规管入境内地团的10项措施，特别是黄金周等旅游高峰期更要注意。

LuoShuPei 15, said on the radio,Worldcom holiday after the accident,Is not acceptable,Similar things must not happen again,Hope that Hong Kong travel industry council tightened by the end of 2010 to strengthen the regulatory entry mainland group's ten measures,Especially in the golden week travel peak and more attention should be paid to.

　　此外，特区政府保安局局长黎栋国当日表示，特区政府正检讨个人游政策，会考虑香港的承受能力等因素。黎栋国表示，在考虑香港的承受能力时，除了观察景点是否挤拥，也要考虑交通、住宿和出入境轮候时间等因素。他认为，农历新年期间，虽然内地游客增加，但各区秩序井然，没有发生不愉快事件，印证香港有足够能力和准备接待旅客。

In addition,The SAR government security bureau director, Mr Countries said that day,The SAR government is review individual swim policy,Will consider Hong Kong capacity factors.Said Mr Countries,In considering the Hong Kong bear ability,In addition to observe whether jostle scenic spots,Also want to consider the traffic/Accommodation and entry and exit queuing time factor.He thinks,During the Chinese New Year,Although the mainland visitors,But the district in order,Did not happen unpleasant events,Confirm the Hong Kong have enough ability and ready to receive the passenger.

 

    类似事件：20多赴港游客夜宿旅游大巴    Similar events:More than twenty tourists to visit Hong Kong at night tour bus

    2月12日上午，36名内地游客赴港旅游，后发现原本安排的三星级酒店被换成深水埗宾馆，因而拒绝入住，最终20多名旅客夜宿旅游大巴。由于导游已返回内地，香港旅行社"世通假期"仍无回应，目前该团已自行解散，部分游客已回到内地。目前，港府有关部门已介入此事，事件也已上报国家旅游局。

    February 12 morning,36 name to mainland tourists to visit Hong Kong,Was found after arranged by three-star hotel to sham shui Po hotel,Therefore refused to check in,Final more than twenty passengers overnight tour bus.Due to the tour guide has to return to the mainland,Hong Kong travel"Worldcom holiday"Still no response,At present has the dissolution,Part of the visitors has returned to the mainland.At present,The relevant departments of the government has intervened,Event has also report to the national tourism administration.

    据了解，参与此次四天三夜港澳游的36名团友分别来自北京、吉林、山东、江西等地，参团费用从1500元至2000元不等，游客分别在深圳的不同旅行社报名，最后将名单汇总转交给深圳国旅，最后再由香港"世通假期"接待，而旅行团的导游则来自内地。

    It is understood,To participate in the Hong Kong and Macao swim four days and three nights of 36 MingTuan friends were from Beijing/jilin/shandong/jiangxi,CanTuan cost from $1500 to $2000 for,Tourists in shenzhen respectively different travel agency registration,The list will be consolidated over to shenzhen CITS,Finally by the Hong Kong again"Worldcom holiday"reception,And tour guide from the mainland.

　　该团于2月12日下午抵港，在香港海洋公园参观完毕后，原应乘搭观光船至维港观看《幻彩咏香江》音乐汇演，但导游表示由于时间已过，最后一班观光船已开走，故只能返回酒店。随后，旅游大巴开至深水埗黄竹街一间宾馆，旅客发现与行程表所列住宿三星级酒店的安排不符，因此拒绝入住。导游表示该团所订的青衣某酒店临时无房，于是部分团友返回旅游大巴等候导游安排。

The group on February 12 afternoon arrived,In Hong Kong Ocean Park after the visit,The original should take take sightseeing ship to watch over Victoria harbour[Magic color of xiangjiang]Music festival,But the tour guide said that as time has passed,The last bus sightseeing boat has left,So only to return to the hotel.then,Tour bus open to sham shui Po whangee street a hotel,Passengers find and listed in schedule three-star hotel accommodation arrangement discrepancy,Accordingly refused to check in.Tour guide said the ordered a temporary housing tsing yi hotel,So part of the tour guide to return to tour bus waiting for arrangement.

　　然而到了深夜，导游表示仍然无法找到合适的房间，无奈之下团友返回宾馆，却发现宾馆住房已被收回转租，仅剩下3个房间。导游表示游客只有三个选择，要么回内地，要么自己承担住宿费，或者睡在旅游巴士上。最终，只有6名旅客获入住宾馆，其余旅客被逼通宵栖身旅游巴士。

However the late into the night,Tour guide said still can't find the right room,But under frere to return to the hotel,Find the hotel housing have been repossessed sublet,Only three left the room.Tour guide says tourists only three options,Or back to the mainland,Either you take accommodation,Or sleep in the tourist bus.finally,Only 6 passengers in the hotel,The rest of the passenger is forced to stay all night tour bus.

　　该团旅客四度报警求助，香港旅游业议会介入与"世通假期"旅行社商讨，但该团导游已回到内地，导致旅游团自行解散，也使得13名游客提早离开旅行团，其余23名旅客在前日下午2时入住香港仔石排湾的一家三星酒店。

The passenger four degrees alarm for help,Hong Kong travel industry council and intervention"Worldcom holiday"Travel agency to discuss,But the tour guide has returned to the mainland,Tour to dissolution,Also makes 13 tourists leave early Tours,The rest of the 23 passengers in the day before yesterday at 2 PM at Aberdeen stone row bay a samsung hotel.

     香港要求：严肃处理内地游客在大巴过夜事件      Hong Kong requirements:Deal seriously with the mainland tourists in the bus for the night event

    2月14日 香港特区政府旅游事务署14日表示，关注内地游客因未能获旅行社安排住宿需在大巴过夜事件，已要求旅游业议会按守则与规则，严肃处理个案。

    On February 14 The Hong Kong SAR government tourism services 14 said,Pay attention to the mainland tourists due to the travel agency to arrange accommodation for the night event in the bus,Has asked the travel industry council according to the rules and rules,Serious processing case.

　　一个由深圳来港的内地旅行团，因为负责接待的香港旅行社世通假期未能安排酒店住宿，30多名团友中的20多人12日晚被迫在旅游大巴上过夜。团友13日下午接受旅行社安排，入住香港仔一间酒店。

The port of shenzhen of mainland tour group,Because is responsible for the reception of the Hong Kong travel agency stone holiday failed to arrange hotel accommodation,More than 30 MingTuan friend of more than twenty 12 evening was forced to spend the night in the tour bus.Frere 13 afternoon accept travel arrangement,A hotel in Aberdeen.

　　特区政府旅游事务署表示，根据旅游业议会资料，旅行社未为旅客提供团体确认书上写明的住宿安排，做法不可接受。旅游业议会已要求世通假期尽快提交报告。如确认本地旅行社违规，会按相关法规采取纪律处分，最严重或会考虑取消会藉并吊销牌照。

The SAR government tourism commission said,According to the travel industry council material,Travel agency did not provide for passengers on the confirmation of the group accommodation arrangement,Practice is not acceptable.Travel industry council has asked stone vacation report as soon as possible.Such as confirmation of the local travel agency,According to related regulations will take disciplinary action,The most serious or will consider to cancel the membership and shall revoke the license plate.

　　香港旅游业议会总干事董耀中对事件感到惭愧。他表示，旅行社安排旅客来港，事前必须预订酒店才可接团。初步来看，世通假期做法严重违例，不能接受。 

Hong Kong travel industry council DongYaoZhong director-general of event feel ashamed.He said,Travel arrangement of passengers to port,Prior to hotel reservation can only meet group.Preliminary to see,Worldcom holiday practice serious violation,Can't accept. 

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