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游客韩国游摔伤致骨折 旅行社无回应--亲稳网络舆情监控室
2013-03-08

  高高兴兴地出国旅游,不料刚抵达就踩到大巴车上的呕吐物意外摔伤,这让南昌游客孙女士枉走一遭“韩国五日游”。然而,向江西省中国国际旅行社(以下简称江西国旅)讨要说法,对方至今没有给出任何处理回复。

Happily to travel abroad,Only just arrived in stepped on bus vomit hurt accidentally,This let nanchang tourist Ms. Sun to waste time"South Korea tour five days".however,To the jiangxi province China international travel service(Hereinafter referred to as jiangxi province CITS)Beg for that,The other has not given any reply.

  

出国旅游意外摔伤 Travel abroad hurt accidentally

  孙女士告诉记者,去年11月17日,她参加了由江西国旅组织的“韩国首尔济州直航五日游”,团费为4050元。次日,孙女士和同伴抵达韩国首尔,不料就在孙女士下大巴车时踩到车上其他团友的呕吐物意外摔伤。摔伤后孙女士将此事告知导游,要求去医院就诊。但导游看了她一眼,说回酒店休息一下就好,并要求她继续跟随团队游玩。

Ms. Sun told reporters,Last year November 17,She took part in the organized by CITS in jiangxi province"Seoul, South Korea, jeju direct five day visit",Membership fee is RMB 4050.The next day,Ms. Sun and companions arrived in Seoul, South Korea,Only in the coach under Ms. Sun stepped on other group members on vomit when accidental falls.Hurt after Ms. Sun informed guide,Asked to go to the hospital.But the tour guide gave her a watch,Back to hotel to have a rest,And asked her to continue to follow the team play.

  孙女士告诉记者,此后她多次要求导游带她去就医,但均遭对方以行程安排紧为由拒绝。直至摔伤后第三日晚上,孙女士再次要求导游将她送往医院。“在韩国医院诊断时医生所说的话都由导游翻译,导游翻译说检查后没有发现骨折,回去休息下就好。”孙女士说,因疼痛之后多处景点未能跟随前往,但让孙女士气愤的是,导游还强迫她签署了一份内容是“游客自动放弃游玩项目,并无强迫”的协议。

Ms. Sun told reporters,She repeatedly asked the tour guide to take her to go to a doctor,But by the other party refused to schedule is tight.Until the fall on the third day after night,Ms. Sun requirements will guide her to the hospital again."What the doctor said is in the south Korean hospital diagnosis by the tour guide translation,Tourist guide translation said after inspection found no fracture,Go back to rest."Ms. Sun said,Was unable to follow to pain after many sights,But is that angered Ms. Sun,The guide is also forced her to have signed a content"Visitors waiver for projects,There is no force"The agreement.

  回国查出“多根骨头骨折” Back out"Many broken bones"

  去年11月21日23时,孙女士乘坐的飞机抵达南昌,家属接机后,立即带她去医院就诊。经医院做双源CT显示,孙女士“第一尾椎骨质连续性中断,可见多根骨头骨折,骨碎片移位”。

Last year on November 21, 23,Ms. Sun plane arrived in nanchang,After the family pick up,Take her to the hospital immediately.The hospital do dual-source CT shows,Ms. Sun"The first coccygeal vertebra bone continuity interrupt,Visible many broken bones,Bone fragments displacement".

  旅行社:领导看过材料后才能处理 Travel agency:Leadership seen materials before processing

  3月4日,记者陪同孙女士的家属来到位于南昌市船山路上的江西国旅。就此事一位曾姓工作人员称,目前只有运营部经理在公司,由于“他做不了主”,就写了一份材料上交至总公司领导,具体如何处理要等领导看过材料后批复。

On March 4,,Reporter accompanied Ms. Sun's family of CITS in jiangxi nanchang ship arrived at the mountain road.A Ceng Xing staff said on the matter,Currently only the operations manager in the company,because"He can't do the Lord",Just wrote a material due to the head office leaders,After specific leadership seen material such as how to deal with to reply.

游客韩国游摔伤致骨折 旅行社无回应

游客韩国游摔伤致骨折 旅行社无回应

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To group:Wuzhen thousand island lake. 3

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