据《i时代报》报道，报近日连续推出记者在泰国游遭遇“泰囧”以及多个出境游都存在问题的报道，引起社会各界的高度关注。针对泰国游问题，悠哉网表示已与组团社东航国旅停止合作并下线所有相关产品，同时推出5大措施接受社会监督。上海市旅游局表示，将进一步彻查组团社，如确实存在违规将严处绝不姑息。另据透露，上海拟在今年择机推出出境游地接社“黑名单”。

According to the[The I times]reports,Submitted to the recently launched continuous press tour in Thailand"Thai sorry"As well as the number of outbound travel there are reports of problems,Caused high attention of social from all walks of life.According to Thailand tour problem,Leisurely network said it had with ZuTuanShe eastern brigade to stop cooperation and offline all related products,At the same time launched five measures to accept social supervision.The Shanghai tourism bureau, said,Will further investigate ZuTuanShe,If there is zero tolerance violations will introduce.According to other sources,Shanghai in satellite launch outbound DeJieShe this year"The blacklist".

　　悠哉停止与组团社合作 Leisurely to stop cooperate with ZuTuanShe

　　悠哉网昨天表示，对本报报道所反映的问题核实后发现，此次记者报名的产品已包含600元自费项目，在泰国当地不应再推荐其他自费项目。因此，地接导游推荐自费项目、骗取游客签字确认等行为属于组团社——上海东方航空国际旅行社违约。

Leisurely net said yesterday,To this problem after check report is a reflection of the findings,The journalists at his own expense 600 yuan project is included in the registration of products,In Thailand, local should no longer recommend other chargeable.so,To meet tour guide recommended chargeable/Diddle tourists behavior such as sign belongs to default ZuTuanShe -- Shanghai eastern airlines international travel service.

　　悠哉网表示，自2012年4月与上海东方航空国际旅行社就泰国旅游产品达成委托招徕合作，悠哉与全市各旅行社负责招徕，东航国旅负责组团并落实当地接待。但今年1月起，东航国旅的产品投诉超标且对处理投诉不积极配合，因此悠哉已于2月28日停止与其合作，并下线了相关产品。

Leisurely net said,Since April 2012 with Shanghai eastern airlines international travel Thailand tourism products to reach to entrust to drum up cooperation,Leisurely and travel agencies in the city is responsible for organizing,China Eastern CITS is responsible for the group and implement local reception.But in January this year,China Eastern CITS complaints handling of product complaints and is contributing to actively cooperate with,So leisurely on February 28, stop cooperation with them,And the related products offline.

　　另外，对于本报记者暗访发现的系列问题，悠哉网相关负责人今天将前往泰国，对其他组团社接待服务进行调研。

In addition,For our reporter investigations found that the series of problems,The relevant person in charge of slow network today will go to Thailand,To research other ZuTuanShe reception services.

　　悠哉表示，除在旅游合同、出团通知中明示组团社名称外，还将在网站产品中明示组团社名称。同时作出5项承诺：挑选优质旅行社供应商及产品、所有旅游产品信息真实透明、严格按照旅游合同履行约定服务、严惩强制消费维护游客权益、出现质量问题先行赔付。

Leisurely said,Except in the travel contract/Outside the express ZuTuanShe name regiment in the notice,The express ZuTuanShe name will also be in web site products.Five commitments at the same time:Selected high quality travel service suppliers and products/All travel product information true and transparent/In strict accordance with the travel service performance of the contract/Punish forced consumption maintain rights and interests of tourists/Advance payments appear quality problem.

　　上海市旅游局表示将一查到底 The Shanghai tourism bureau said they would check it through

　　上海市旅游局表示，正在对本报记者暗访发现的相关问题予以核实，如果情况属实，将依法严处，绝不姑息。市旅游局市场管理处处长杨凡说，“不管是不是地接社强制消费，组团社都难逃干系，它是怎么监管的?有没有签订服务协议?有没有约定服务内容等都要一查到底。”

The Shanghai tourism bureau, said,Is to verify our correspondent investigations found that the related problem,If that is the case,Introduce according to law,Zero tolerance.Market management office director of the tourism board said last,"Whether DeJieShe compulsive consumption,ZuTuanShe are linked,How is it regulated?Have signed the service agreement?Have agreed service contents to check to the end."

　　市旅游局旅游质量监督所表示，去年年底开始，泰国游相关投诉上升明显，主要投诉的问题就是安全、自费和购物等。如今发现了问题，就要及时解决。

Tourism quality supervision of the tourism board said,Since end of last year,Thailand tour related complaints increased obviously,Main complaint problem is security/At his own expense, and shopping, etc.Now found a problem,To timely solve.

　　据介绍，上海目前已经建立了沪上旅行社服务质量排行榜，每个季度都会通过质监通报在行业内予以公开，让质量问题较多的旅行社及时整改。事实上，鉴于出境游投诉日益增多的问题，从去年年底开始，本市已经开始梳理出境游过程中市民游客投诉较多的地接社、导游、购物点的名单，并逐一核实整理。今年，将在适当的时候在行业内予以公开通报，建立“黑名单”制度，规范出境游市场，有助上海组团社择优选择地接社。同时，还会向当地旅游局驻上海办事处及时通报，要求其予以调查处理。

According to introducing,Shanghai has established the Shanghai travel service quality rankings,Every quarter through the quality control report made public in the industry,Let the quality issue more travel agency timely rectification.In fact,,In view of the outbound travel to complain about the increasing,Since the end of last year,The city has started to comb complained more DeJieShe citizens during the process of outbound tourists/The tour guide/The shopping list,And check them one by one.This year,Will at the appropriate time in the industry to be publicly reported,Set up"The blacklist"system,Regulate outbound travel market,Help Shanghai ZuTuanShe DeJieShe preferred choice.At the same time,Also reported in a timely manner to the local tourism bureau in Shanghai office,For the sake of their investigation processing.

　　据透露，旅游质监所还将推进国内游地接服务“黑名单”制度，并向兄弟省市进行通报。（文/陈鑫）

It was revealed,Tourism ZhiJianSuo will also promote the domestic travel services"The blacklist"system,And brother provinces and cities.(Wen/Chen Xin)