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乘坐廉价航空务必看清不承担延误责任等条款--亲稳网络舆情监测室
2013-03-17

  前不久,北京的王先生随旅行团去国外旅游。返程航班定在凌晨1点,王先生到达机场,看到飞机准时停靠登机口,便拿好行李排队准备登机。这时机场工作人员突然通知该航班乘客前往另一登机口,并告知因技术性原因航班延至中午12时起飞。

Not long ago,Mr. Wang in Beijing with a tour group to travel abroad.Return flight at 1 a.m,Mr Wang arrived at the airport,See the dock gate on time,And he took good luggage waiting to board.The airport staff suddenly informed the flight passengers to another gate,And inform until 12 noon flight departure for technical reasons.

  王先生注意到,40分钟后,原本属于他们搭乘的飞机却载着另一拨旅客离港。王先生及同团游客对此纷纷提出质疑,情绪激动。机场工作人员却答复道:因王先生的旅行团购买的是廉价航空公司的机票,已接受该航空公司有关飞机延误免责的条款,不给予补偿,王先生恍然大悟。

Mr. Wang notice,40 minutes later,Originally belong to them, but the plane carrying the other passengers from the port of destination.Mr. Wang and with a mass of tourists coming to this question,emotional.The airport staff answer a way:Because of Mr. Wang's group buy is cheap airline ticket,Have accepted the airline about the plane delayed exemption clause,Don't compensate,Mr Wang take a tumble.

  对购买廉价航空机票的游客来说,王先生的遭遇并非个例。国家旅游局旅游质量监督管理所提醒游客:

For tourists to buy cheap air tickets,Mr. Wang's encounter is not alone.The national tourism administration to remind tourists. Tourism quality supervision and management:

  1.廉价航空公司又称低成本航空公司,是一种偏向平民化和速度化的航空经营模式。为了控制营运成本,廉价航空规定有不提供免费行李托运,不提供免费食品,不承担航班延误责任等限制条款。如旅游者对航空服务有更高的要求,请慎重选择。

1. Cheap air company, also known as low-cost airlines,Is a kind of bias democratized and air speed of business model.In order to control operating costs,Cheap aviation regulations do not provide free baggage,Does not provide free food,Does not assume liability for delays and other restrictions.As tourists have higher request for aviation services,Please choose carefully.

  2.旅行社组织团队旅游如选择廉价航空,应如实向旅游者说明有关限制条款,并在旅游合同中予以约定。出团前,应制定相关应急预案,积极做好协调和应急处置工作。

2. If choose cheap aviation organization team travel agency,Should be truthfully tell the tourists about the restrictions,And shall be agreed in the travel contract.The group before,Should formulate relevant emergency plan,We will do our best to help coordinate and emergency disposal work.

  3.旅游者如选择廉价航空,应充分了解有关限制条款,做好各方面的出行准备。如遇突发事件,应理性维权,必要时可向有关部门寻求帮助。

3. Tourists like choose low-cost airlines,Should fully understand the restrictions,Prepare for all aspects of the travel.In case of emergency,Should be rational rights,To the relevant authorities for help when necessary.



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