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时评:凤凰吊桥事故与“圈城收费”有无联系--亲民维稳网络舆情监测室
2013-05-07
凤凰古城已经开始将景区“圈”了起来进行强制性打包绑捆销售。这就意味着,一旦游客购票入城,其人身安全就是景区必须提供的服务。
The ancient city of phoenix had began to scenic spots"circle"Up to mandatory BangKun packaging sales.This means that,Once the visitor tickets into the city,The personal safety is the scenic spot service must be provided.
5月1日,凤凰县发生篝火晚会跨河吊桥倾斜事故,凤凰县副县长称,发生事故的桃花岛篝火晚会为个人独资经营,出事的吊桥于2010年5月由某私营业主自行出资修建,事发后,修桥的农家乐负责人已被依法拘留。
On May 1,Bonfire party suspension bridge across a river tilting accident in fenghuang county,Fenghuang county deputy magistrate said,The peach blossom island accident bonfire party for personal individual proprietorship,Of suspension bridge in May 2010 by a private owner built by itself,After the incident,Bridge delicious head, has been detained in accordance with the law.
尽管网络上许多人质疑当地官方给出的“私人修桥”的说法,认为它可能是“临时工”的翻版,然而这种猜测显然缺乏实据。但这是否意味着,凤凰对此次吊桥倾斜事故的认定与处置毫无瑕疵之处,或者说,因为“私人修桥”的缘故,就可以全然摘除当地政府或景区管理方的责任?在这其中,至少有一点是可以追问的,那就是政府或管理方的监管之责。我注意到,事故当晚事发地接待游客达423人。不论吊桥谁修,但面对如此大的客流量,吊桥的质量便关乎公共安全,而永远不能够指望,单纯由私人来提供公共安全的保障。
Although many people questioned local officials are on the network"Private bridge"The statement,Think it might be"Temporary workers"A replica of,However, this speculation is obviously a lack of evidence.But does that mean,Phoenix for the suspension tilting accident cognizance and disposal of flawless,or,Because of the"Private bridge"Because of the,You can completely remove the responsibilities of local government or the scenic area management?In the middle,At least one thing can be pressed,That is government regulation or management.I noticed that,On the night of the accident in the reception of visitors up to 423 people.No matter who the suspension bridge,But in the face of so much traffic,The quality of the suspension bridge is about public safety,And never able to count on,Simply provided by the private to the public security.
看起来,吊桥倾斜事故更像是一次偶发事件,与引发公众广泛关注的门票事件并无干系。但事情恰好相反。假如吊桥事故发生在4月10日即凤凰古城正式统一收取148元门票之前,它可能是孤立事件,官方“私人修桥”的说法也能在一定程度上应付舆论,但是现在,事故发生的客观环境已发生了根本变化,凤凰古城已经开始将景区“圈”了起来进行强制性打包绑捆销售。这就意味着,一旦游客购票入城,其人身安全就是景区必须提供的服务。这里已没有私人或公家的区别,而具体到对事故的追责上,也就不应只到“私人”为止。
look,Suspension bridge slope accident is more like a happenstance,With tickets to events triggered wide public attention has little to do.But that the opposite is true.If the suspension bridge accident happened in April 10, namely the ancient city of phoenix, collect 148 yuan tickets before formally,It can be isolated incident,The official"Private bridge"That also can to some extent cope with public opinion,But now,The accident happened objective environment has fundamental changes have taken place,The ancient city of phoenix had began to scenic spots"circle"Up to mandatory BangKun packaging sales.This means that,Once the visitor tickets into the city,The personal safety is the scenic spot service must be provided.There is no difference between private and public,And specific to the liability of accident,Also you should not only to"private"So far,.
的确很少有像凤凰古城这样的情形,一旦“抢占”到舆论高地便流连不去。但是吊桥事故与门票风波之间存在的必然联系,并不是因为它们都发生在凤凰古城。我注意到,“央视微评”的官方微博日前以“谁令凤凰身陷水火”为题写道,“凤凰城三个月两次蹈火,惊魂未定,又因吊桥断裂致使游客纷落水中,所幸没有重大人员伤亡,但侥幸不可能一直发生。”落水也好,起火也罢,它们与门票事件更深刻的联系就在于这样一个命题:一些景区或地方政府部门在过于急切的实现利益攫取之时,如何向消费者提供更优质、安全的服务。
Indeed there are very few, like the ancient city of phoenix,As soon as"preemption"To the public opinion highland will not to go.But suspension bridge accidents and tickets to storm the inevitable contact between,Not because they happen in the ancient city of phoenix.I noticed that,"CCTV micro assessment"The official weibo has to"Who makes the phoenix in fire and water"Wrote about,"The phoenix three months might fire twice,In shock,Fracture cause tourists for suspension bridge constructed in drowning,Fortunately no casualties,But can't get away with."The water is better,A fire or,They contact tickets to events more profound is that such a proposition:Some scenic spots or local government departments in overly eager to grab interest,How to offer consumers more quality/Security service.
一边以强制性销售门票来实现更多的旅游收入,一边却是让人为之惊魂的游客落水、客栈起火事件。这是凤凰呈现在公众心目中的鲜明印象。当然应当看到,凤凰古城存在商业气息过重、假日经济过剩的状况,这在一定程度上造成了服务的短板。但问题在于,为何他们在决定强制性销售门票之时,根本没有虑及种种存在缺陷的服务?如果钢绳断裂造成了吊桥的倾斜,那么也正是服务的短板造成了世人心目中的“印象凤凰”。
Side to mandatory sales tickets to implement more tourist income,Tourists fell down side is let a person cry/Inn a fire event.This is a distinct impression phoenix appears in the eyes of the public.Of course you should see,The ancient city of phoenix is commercial/The status of the holiday economy surplus,This caused a service to a certain extent of short board.But the problem is,Why they decide to mandatory when selling tickets,Don't allow for a variety of defects in service?If the steel rope break due to the tilt of the suspension bridge,It was the short plate caused the service to the world in mind"Impression of phoenix".
对于吊桥倾斜事故,凤凰县最终还将怎样进行追责,需要拭目以待。但除此之外更重要的,无疑是怎样反思高门票与有缺陷服务之间的错位。这不仅是凤凰,也是中国式旅游业发展必须直面的问题。杨耕身(媒体人)
Tilt for suspension bridge accidents,And will eventually be fenghuang county accountability for what,Need to wait and see.But beyond that it is more important,Is how to reflect high ticket and the mismatch between the faulty service.This is not only a phoenix,Is Chinese tourism development must face the problem.Yang Gengshen(Media people)
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