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高中毕业生参团旅游被加收儿童费--亲稳舆论引导监测室
2012-07-13

  本报讯(实习生 于迪 裴潇蕾 记者王浩)近日,一些“80后”和55周岁以上的市民在旅行社参团旅游时被收取了300元至3000元不等的“年龄差异附加费”。监管部门表示,此举违反我国《旅行社条例实施细则》相关规定,一经查实,将责成违规旅行社退赔游客多交的费用,并处1万元以下的罚款。 Report from our correspondent(Interns YuDi PeiXiao budding journalists wang hao)recently,some“After 80”And more than 55 one full year of life to the public in travel agency CanTuan travel was charged for ranging from 300 yuan to 3000 yuan“Age difference surcharge”。Regulators said,This violation of our country《Travel agency executive detailed rules and regulations》Related provisions,Once check solid,Will instruct the offending travel more than the cost of the tourists into range,Concurrently impose a fine of less than RMB 10000。

  在哈市某机关工作的王先生日前向本报反映,他今年56岁,近日在省中国国际旅行社禧年中心报团参加了“云南豪华10日游”。在支付团费时,他被要求加收300元“老年费”。与他同团出游的5名不满20岁的高中毕业生也被某旅行社收取了400元“儿童费”。对于这些附加费,他很困惑。

In a work setting of Mr. Wang has authority to reflect our newspaper,He 56 years old this year,Recently in the province China international travel service center in a jubilee for group“Yunnan luxury 10, tour”。In pay the cost,He was asked to RMB 300 yuan“Old fee”。And with him to travel with five of the group of 20 years of high school graduates is also a travel agency charged for 400 yuan“Children fee”。For these surcharge,He puzzled。

  就此,记者对我市十几家旅行社进行了调查采访,发现大都存在对游客按年龄不同收取附加费的现象。据黑龙江海外旅游总公司业务员小李讲,澳大利亚团全线11500元,28周岁以下和65周岁以上的游客,每人都需加收3000元;黑龙江民族国旅业务员小邵称,凡是报团参加3500元“港澳6日游”的“80后”和55周岁以上游客,按年龄界线的不同每人加收300元至800元不等的附加费。此外,省中旅工作人员称,对不满21周岁的游客,收取1200元至1800元不等的附加费。

on,Reporter for zhuhai's dozens of travel agency for the research interview,Mostly the existence of visitors found by age for the phenomenon of different surcharge。According to heilongjiang overseas tourism company salesman told xiao li,Australia group all 11500 yuan,Under the age of 28 and 65 or above the age of tourists,Everyone need to raise 3000 yuan;Heilongjiang national CITS salesman small shao says,Every newspaper group to 3500 yuan“Hong Kong and Macao 6, swim”of“After 80”And 55 one full year of life more tourists,By the age of each different line of RMB 300 yuan to 800 yuan RMB surcharge。In addition,Province travel officials say,With the age of 21 to tourists,Charge $1200 to $1800 for the surcharge。

  调查中,有业内人士说,港澳游、“新马泰”游,海南、云南和四川等旅游线路上,是旅行社收取年龄附加费的“重灾区”。目前这些线路的旅行团大多属于“低价团”或“零负团”,地接社主要从游客的购物中赚取佣金。部分旅行社将“80后”视为儿童,并划入“被加价”的年龄段中,主要是因为“80后”接触的信息多、个性强,不易冲动消费,地接社往往无法在他们的购物中获得更多的利润,所以直接采取收取附加费的形式弥补利润差额。

survey,The personage inside course said,Hong Kong and Macao swim、“New matei”swim,hainan、Yunnan and sichuan province, LvYouXian road,Is travel agency charged the age surcharge“hard-hit”。At present, these lines tour group of mostly belongs to“Low-cost group”or“Zero negative group”,DeJieShe mainly from the visitors a commission from the shopping。Part of the travel agency will“After 80”As children,And delimit“Be tariffs”Age in,Mainly because“After 80”Contact information、Personality strong,Not easy actuation consumption,DeJieShe tend to be in their shopping gain more profit,So take the form of direct charge top-up fees for profit margin。

  哈市旅游质量监督管理所的唐科长表示,根据《旅行社条例实施细则》规定,在同一旅游团队中,旅行社不得因年龄或者职业上的差异收取额外费用。游客一旦交纳了此项费用,一定要索要并保留书面相关证据,以便向监管部门投诉(热线84664315)。

Harbin city quality supervision and management of the tourism tang section chief said,According to《Travel agency executive detailed rules and regulations》provisions,In the same travel team,Travel agency shall not by age or professional differences an extra fee。Visitors pay the fees once,Must ask for and keep the written evidence,For the supervision department of complaints(Hotline at 84664315)。


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