记者从市旅委了解到，近年来，杭州在“野导”整治工作上做了大量工作。去年，市区两级共驱赶“野导”近万人次，处理“野导”834人次，强行拉客等恶劣现象得到了有效遏制。但由于“野导”非法产业链的复杂性，打击整治存在行政成本高、取证难、流动性强、涉及面广、关联度大等实际困难，“野导”问题一直难以彻底治理。

Reporter from city travel committee to understand，In recent years，Hangzhou in“YeDao”The work done a lot of work。Last year，The city of two level off“YeDao”, nearly people，processing“YeDao”834 people，Forced to solicit bad phenomena such as got effectively。But because“YeDao”The complexity of the illegal industry chain，The existing administrative cost high blow、Forensics difficult、liquidity、Involve wide、Correlation and big practical difficulties，“YeDao”Problems have been hard to complete management。

　　本次“文明大行动喜迎十八大”专项整治活动，整治“野导”成为呼声很高的一项工作。为此，市旅委专门制定了旅游目的地环境秩序专项整治方案，协调市级各相关职能部门和西湖风景名胜区、上城区、下城区、西湖区等城区，对城区景区及周边“野导”开展为期一个月的专项集中整治。

the“Civilization big action celebrate 18”Special three-month campaign，regulation“YeDao”Become the much-fancied of a job。For this，City travel committee formulated a tourist destination environment order special regulation scheme，Coordinate the relevant functional departments and the west lake scenic area、uptown、XiaChengOu、Such as the city，In urban areas and the surrounding area“YeDao”In a month of special focus on regulation。

　　据了解，本次行动，市旅委将联合重点城区，加强对核心景区周边相关城区监控资源整合，对面上情况进行摸底，建立“野导”等人员资料库，以便有针对性地进行管理。

According to understand，This action，City travel committee will jointly key city，To strengthen the core scenic spot peripheral related city monitoring resources integration，On the opposite situation touch bottom，establish“YeDao”Such personnel database，So that there are some pointed management。

　　市旅委党委书记、主任李虹在采访中透露，在整治“野导”过程中，他们的服务特点也值得思考，他说：“"野导"之所以有市场，是因为他们的服务特点是覆盖面广，范围广，加之低价，吸引了很多游客，我们只有不断完善我们的旅游服务水平，才能从根源上对他们进行有效遏制。”

City travel committee secretary of the party committee、LiHong director in the interview revealed，In the“YeDao”process，Their service features are worth thinking about，He said：“"YeDao"Have market，Because of their service is characteristic of coverage，range，Together with low price，A lot of visitors，We only have constantly improve our tourism service level，Can from the source to effectively。”

　　他还表示，打击“野导”，除了职能部门的积极配合行动，还需要充分发挥核心景区及周边沿线的经营商户、居民，以及热心市民、志愿者的积极性，将其纳入“野导”、“黑车”管理力量中来，以“野导”等旅游目的地违法行为频发区域为中心，建立群管群治、人人参与的网格化监管模式。

He also said，blow“YeDao”，In addition to the functional actively cooperate with action，Also need to give full play to the core area and the surrounding along of business merchant、residents，And enthusiastic people、The enthusiasm of the volunteers，Into the“YeDao”、“Black car”Management power，to“YeDao”Tourism destination illegal behavior for frequent area center，Establish group of pipe by the masses、Everyone involved in the grids supervision mode。

　　作者：郑超 (来源：杭州日报)

The author：ZhengChao (source：Hangzhou daily)