2012年十一黄金周与中秋节假期相连，8天长假对于有出境旅游需求的人来说，是不可多得的出游良机。此外，随着热门境外旅游目的地签证政策的相对开放，各旅游目的地形势较稳定，人民币的持续升值，在各方条件作用下，中国公民的出境人数今年持续呈现出增长状态，预计将在十一长假期间达到一个高峰。

Eleven golden week in 2012 with the Mid-Autumn festival holiday connected，8 seven-day holiday for outbound tourism needs of people，Is the rare opportunity to travel。In addition，With the popular overseas tourist destination visa policy relatively open，The tourist destination situation is stable，By the continued renminbi appreciation，In the parties under the action of conditions，Chinese citizens outbound this year the number for present growth state，Is expected to be in the eleven long holiday period reached a peak。

　　由于假期长达8日，所以中长线的东南亚观光、度假类和自由行类出境旅游产品将会受到热捧，例如：新马泰升级版11日和非凡泰国尊享版6/7日、普吉家庭度假半自由行6日、马来西亚犀鸟之乡砂捞越6日、花样吴哥探秘6日等；自由行、半自由行产品也将呈现出供不应求的局面。捷达旅游除了为客人提供机票酒店搭配服务，还为游客提供大量模块化的服务产品供游客自由组合，如租车、一日游等项目；除此之外，十一长假也是情侣或蜜月出游的首选，捷达旅游推出的普吉婚纱摄影产品，不但包含了普吉岛1至2日专业婚纱摄影套餐，更有泰式婚礼的别致体验，必定成为长假期间新婚蜜月的畅销产品。

Because of holiday for eight days，So ZhongChangXian southeast Asian tourism、Holiday classes and freedom ride kind of outbound tourism products will be subjected to thermal holds，For example：New this updated version 11 and special Thailand honour enjoy version of 6/7 day、Phuket a family holiday half free line 6、Malaysia hornbill of the township sarawak 6、Figure angkor quest 6, etc；Freedom ride、Half free line product will also present a short supply situation。Jetta tourism in addition to provide guests with tie-in ticket hotel service，Also offers visitors a large number of modular service products for tourists free combination，Such as the car rental、One-day tour of projects；In addition，Eleven long holiday is also the first couple or honeymoon travel，Jetta tourism launched phuket wedding photography products，Not only contains the island of phuket 1 to 2 days professional wedding photography package，More Thai wedding chic experience，Will surely become a holiday newly-married honeymoon of marketable products。

　　为了更好地服务同业客户和游客，捷达旅游根据19年经营的经验总结，为能在十一长假的旅游旺季保证优质的服务，整理制定出了高效的《售前服务》、《售中服务》、《售后服务》、《客户回访》等系列的服务标准化流程体系，保证零投诉率是公司长期追求的终极目标。与此同时，捷达旅游一直以来严格执行《突发事件应急处理预案》，长期对员工及领队进行培训，积极灵活的应对各种旅途中突发事件，及时受理并将同业客户及游客的损失降至最小化。为了防范行程中可能出现的风险，产品研发部门会根据市场反馈与消费诉求反馈，不断优化升级现有旅游产品，及时根据反馈调整产品内容，力求达到客户最高的满意度。

In order to better serve the customers and visitors，Jetta tourism according to 19 years management experience summary，Eleven long holiday to can be in one of the busiest travel times guarantee high quality service，Finishing work out efficient《Pre-sale service》、《Medium-sales service》、《After-sales service》、《Customer pays a return visit》Series of service standardization process system，Ensure zero TouSuLv is the ultimate goal of the long-term pursuit。meanwhile，Jetta tourism has been strictly carry out《Emergency processing plan》，For a long time to staff and team leader training，Positive flexible reply various journey emergencies，Timely accept and will trade customers and visitors to minimize damage down。In order to prevent stroke the possible risk，Product development department will according to the market feedback and consumption appeals feedback，Continuous optimization upgrading existing tourism products，According to the feedback timely adjust product content，Strive to achieve the highest customer satisfaction。