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旅行法草案提交审议 大旅游要有硬保障--亲稳网络舆情监控室
2012-08-28
十一届全国人大常委会第二十八次会议27日上午在北京人民大会堂举行第一次全体会议。根据会议通过的议程,本次常委会会议继续审议民事诉讼法修正案草案、农业技术推广法修正案草案、精神卫生法草案,首次审议特种设备安全法草案、旅游法草案、环境保护法修正案草案等。据新华社
The first session of the 11th National People's Congress (NPC) in the 28th meeting of 27 morning in Beijing's great hall of the people held its first plenary session。According to the meeting through the agenda,The standing committee meeting continue to review the amendment of the civil procedure law、Agricultural technology promotion act amendment draft、Mental health law draft,The special equipment safety first draft、Draft supply、Environmental protection law amendment draft, etc。According to the xinhua news agency
为了不断丰富旅游产品,提升旅游服务质量,促进旅游业持续健康发展,迫切需要制定一部综合性的旅游法。本次提交审议的旅游法草案共十章98条,对于人民群众关心的旅游安全、零负团费、景区票价、强迫购物、导游执业许可、旅游者维权困难等,均有相应规范。
In order to enrich tourism products,Improve the quality of tourism service,To promote the sustained and healthy development of tourism,Urgent need to formulate a comprehensive supply。The submitted to review the draft supply a total of ten chapter article 98,For the people care about tourism safety、Zero negative membership fee、Scenic spots fares、Forced shopping、Guide practice license、Tourists rights such as difficult,All have the corresponding standard。
旅行社强迫购物将被罚款或停业 Travel agency forced shopping will be fined or out of business
旅游法草案规定,旅行社安排旅游者在指定场所购物、强迫或者变相强迫购物、安排另行付费旅游项目的,由旅游行政主管部门责令改正,没收违法所得,处5万元以上20万元以下罚款;初犯的并处停业整顿;再犯的吊销旅行社业务经营许可证和相关人员的导游证、领队证。旅游法草案还对导游索取小费作出法律责任规定。草案指出,旅游经营者及从业人员违法索取小费的,由旅游行政主管部门没收违法所得,对旅游经营者处1万元以上10万元以下罚款,对从业人员处1千元以上3万元以下罚款,情节严重的,吊销旅行社业务经营许可证;导游人员、领队人员违反规定情节严重的,吊销导游证或者领队证。草案同时规定,无正当理由拒绝履行合同,应当赔偿旅游者的损失,造成旅游者人身伤害、滞留目的地等严重后果的,还要支付旅游费用一倍以上、三部以内的惩罚性赔偿金。对于拒绝履行合同的旅行社或导游,草案规定,由旅游行政主管部门责令改正,对旅行社处5万元以上20万元以下罚款、停业整顿,对导游人员处1万元以上5万元以下罚款、暂扣导游证1个月至3个月;造成旅游者滞留目的地的,吊销旅行社业务经营许可证和导游证。
The draft stipulates supply,Tourists travel agency arranged in a designated place shopping、Compel or in a disguised manner compel shopping、Arrange further pay tourism project,The tourism administrative departments shall be ordered to make corrections,Confiscated of the illegal income,Place 50000 yuan of above 200000 yuan of the following amerce;Young impose order to close business for internal rectification;Recidivism of travel agency shall revoke the business license and the relevant personnel of tourist certificate、leader。Supply the draft to guide a tip to make legal liability provisions。Is pointed out that the draft,Tour operator and staff illegal for tips,Travel by the competent administrative department confiscated of the illegal income,Tour operator to place 10000 yuan to 100000 yuan,For employees in more than 1000 yuan to 30000 yuan,If the circumstances are serious,Travel agency shall revoke the business license;Tour guide、Personnel manager in violation of the regulations, if the circumstances are serious,Suspended tourist certificate or leader。Draft regulations at the same time,Without good reason to refuse the performance of the contract,Shall compensate for the loss of the tourists,Personal injury caused by tourists、Detention destination and the consequences are serious,Also pay more than twice the tour cost、Three department within the punitive damages。To refuse to perform a contract or travel guide,Draft regulation,The tourism administrative departments shall be ordered to make corrections,To travel from 50000 yuan to 200000 yuan、To suspend business,To tour guide from 10000 yuan to 50000 yuan、Short duration buckles tourist certificate 1 months to 3 months;Cause tourists stranded destination,Travel agency shall revoke the business license and tourist certificate。
景区门票调价要提前6个月公布 The ticket price adjustment to 6 months announced
如今,每到旅游旺季,一些景区特别是著名景区就会酝酿涨价,动辄上百元甚至几百元的门票价格,已经让普通旅游消费者感到吃不消。旅游法草案对景区门票管理作出了相应规定。草案指出,景区经过主管部门批准方可有偿收取门票。利用公共资源开放的景区门票实行政府定价或者政府指导价。其他景区门票实行市场定价,其价格应当向价格主管部门备案。草案还规定,景区门票价格变动应提前6个月公布。景区部分核心游览项目因故不能开放或者无法提供服务的,应提前告知并相应减少收费。此外,草案规定,景区实行旅游者流量控制制度,不得超过景区主管部门核定的最大承载量接待旅游者。旅游者可能达到或者超过最大承载量时,景区应向当地人民政府报告,景区和当地人民政府应当及时采取疏导、分流等措施。
now,Every tourist season,Some scenic area especially famous scenic spot will brew rise in price,Frequently hundreds of yuan even hundreds of yuan ticket price,Have been let ordinary tourism consumers feel be unable to stand。The supply of scenic spot ticket management has made the corresponding provisions。Is pointed out that the draft,After the approval by the competent department of charge and then for tickets。Use of public resources open scenic spot ticket a government pricing or guided by the government。Other scenic spot tickets shall be subject to market pricing,Its price shall be submitted to the competent pricing departments for the record。The draft stated,The ticket price change should be announced 6 months。The core part of the tourism project could not be open or not provide service,Should be informed in advance and corresponding reduced fees。In addition,Draft regulation,The scenic area tourist flow control system,Shall not exceed the approved by the competent department in charge of the maximum bearing capacity receive tourists。Tourists may reach or exceed the maximum bearing capacity,Scenic area should report to the local people's government,Scenic area and the local people's government shall take timely counseling、Shunt measures such as。
旅游网站须在醒目位置明示相关资质 Tourism website must be in full position express relevant qualification
旅游网站是近几年出现的新兴旅游经营方式,旅游者不仅通过这些网站获取旅游信息,还会直接购买旅游服务、报名参加旅游团。旅游法草案对网络旅游经营也作出了规定,通过网络从事旅游经营的,经营者或者发布旅游经营信息的互联网服务提供者应当在网站主页面或者从事经营活动的网页的醒目位置,明示旅游经营相关许可证信息、营业执照信息或者电子链接标识以及旅游经营和服务的项目、内容、价格等事项。
Tourism website is appeared in recent years emerging tourism mode of operation,Tourists not only through the web site for the tourist information,Will also direct purchases of tourism services、Sign up for Tours。The supply of tourism management network to also make the rules,Through the network is engaged in tourism management,The operator or release tourism management information Internet service provider shall, in homepage surface or engage in business activities web full position,Express tourism management relevant licence information、Business license information or electronic links identification and tourism management and service projects、content、Price, etc。
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