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北京机场调度员喊话喊到嗓子哑 吹哨为旅客打车--亲民维稳网络舆情监测室
2012-10-04

昨日,首都机场3号楼出租车调度员正在忙碌。晨报记者 王巍/摄 yesterday,Capital airport 3 floor the dispatcher and are busy.The morning paper reporter WangWei/taken
  机场调度员:吹哨为旅客打车 Airport dispatcher:Whistling for a taxi passenger

  喊话喊到嗓子哑 小哨成必需装备

Propaganda shout voice dumb little whistle into essential equipment

  小哨、指挥棒、反光背心、对讲机,当别人都兴高采烈地返乡或者抵京游览时,他们却站在空气中充满着汽油味的调度台前,身挂这些工作必备装备,调度出租车高效、便捷地搭载旅客离开。这个黄金周对于首都机场出租车调度班组的姑娘、小伙儿们来说,又是异常忙碌的8天,尤其遇到返程高峰,调度员们忙到吹小哨把腮帮子吹酸、喊话把嗓子喊哑。

Little whistle/baton/Reflective vest/intercom,When people are in high spirits to home or when a regular briefing visit,But they stand in the air is filled with QiYouWei scheduling seat,Body hang these work necessary equipment,Dispatching taxi efficient/Conveniently carry passengers leave.The golden week for capital airport taxi dispatching crew girl/Said the boy,Is abnormal busy 8 days,Especially meet travel peak,Dispatcher are busy to blow the whistle blow acid small cheek/Trying to his voice dumb.

  吹哨也是力气活儿

Whistler is strength work

  赵吉豪是名“90”后,今年刚20岁,在首都机场出租车调度班组刚干了4个月。晚上九十点钟是首都机场夜航航班抵京的高峰期,旅客量骤然加大,站在出租车调度站台的赵吉豪身子倍儿直,口含小哨,发现有出租车空位,“哧”的一声小哨响亮吹起,一辆在后面排队的出租车在小赵的指挥下平稳驶进站台停靠区,等候旅客上车。看到旅客已经在出租车内坐好,小赵像交警一样胳膊抬平,挥舞闪光指挥棒指挥车辆驶离。

ZhaoJiHao is a"90"after,Just 20 years old this year,In the capital airport taxi scheduling team just dry 4 months.Night nine ten o 'clock is the capital airport night flight the peak period of a regular briefing,Passenger volume ramping up,Standing in a taxi dispatching platform of ZhaoJiHao body very straight,Mouth contain little whistle,Found a taxi vacancy,"bursts"The sound of a small tower loud blow,A car in the back of a taxi queue in little zhao4 zi3 under the command of the stationary platform into parking area,Waiting for passengers get on.See passengers have already in the taxi sit well within,Little zhao4 zi3 like traffic police arm as carried flat,With flash baton command from the vehicle.

  记者在采访时,不时听到小赵和同事们吹出的响亮小哨声,短促却十分有力道,每一个哨音都在提醒出租车司机可以驶入停靠区或者迅速载旅客离开。

Reporter in the interview,From time to time hear little zhao4 zi3 and colleagues blown loud whistle small,Short but very powerful way,Every whistle remind a taxi drivers can into dock area or rapid load passenger leave.

  首都机场公共区管理部副总经理李一鸣说:“以前调度员们没配小哨,全靠嗓子喊,这一天下来大伙儿的嗓子全喊哑了,现在配了小哨稍好点儿,但这吹哨的频率太高,也是个费劲儿的活儿。”

Capital airport public area management of vise general manager LiYiMing said:"Before the dispatcher didn't match the little whistle,All by his voice,This day down guys voice shouted all dumb,Now with the small post a little better,But this blow his whistle frequency is too high,Is also a sweat work."

  一身多能的调度员

A pluripotent dispatcher

  调度员们的工作看似简单,实则不易,因为他们常常不仅是调度员,还是搬运工、急救员、活地图。

The dispatcher work looks be like simple,Actually not easy,Because they often is not only the dispatcher,Or a porter/First aider/HuoDeTu.

  昨晚9时15分左右,从机场里走出一位缠有护腰、坐着轮椅的旅客,他身旁跟着一位年纪大约60岁的女士,俩人的行李不多,却有些不便。一名调度员迅速走上去,推起轮椅,另一名调度员拖上行李,带领两名旅客从“老幼病残孕绿色通道”进入站台,然后帮助他们将行李装进出租车后备箱后才放心地离开。

9 PM last night about 15 points,From the airport out of a winding have waist support/Sit wheelchair passenger,Beside him follow a age about 60 years old lady,The two little baggage,But some inconvenience.A dispatcher quickly went up,Push the wheelchair,The other a dispatcher drag on luggage,Lead the two passengers from"Disabled old at the green channel"Into the platform,Then they will help luggages into a taxi after the trunk to safely leave.

  调度员彭德斌告诉记者:“帮旅客扛行李是常有的事,有时还得为旅客指路,帮助他们向司机说明路线,不过最棘手的是遇上旅客发生意外。”小彭刚上班那会儿,一天夜里,一名老年旅客突然摔倒在站台内,他的老伴慌忙跑过来向小彭求救。考虑到自己医疗水平不够,小彭安慰了两位老人,连忙拔腿往机场救急室赶。小伙儿子跑得快,一会儿就叫来了医生为老人做了紧急救治。

Dispatcher PengDeBin told reporters:"Help passenger carry baggage is often the case,Sometimes for passenger directions,Help them to the driver that route,But the most difficult is meeting one of your passengers had an accident."Small p124 work at that time,One night,An elderly passenger suddenly fell down on the platform inside,His wife ran hurriedly to small peng for help.Considering his medical level is not enough,Small peng has comforted the two old man,Hurriedly started to go to the airport emergency room catch.Small son run fast,For a while and then call the doctor for the old man made an emergency treatment.

  群发短信联络的哥

Mass SMS contact's

  首都机场T3航站楼的出租车上客区域共分7个站台,遇到客流高峰,别说是7个站台,再开几个站台旅客肯定也能站得满满当当。所以如何让旅客、出租车实现高效地配合,李一鸣和他的团队绞尽脑汁。

Capital airport T3 terminal building of the taxi passenger region is divided into seven platform,Meet the peak of,Don't say is seven platform,To open a few platform passenger must also can stand full to the brim.So how to let visitors/A taxi to realize efficient fit,LiYiMing and his team rack one's brains.

  李一鸣告诉记者,首都机场三个航站楼内的出租车调度站台发车量平均在2.3万辆左右,高峰期达到2.5万辆。一旦在旅客高峰期出现出租车断档的情况,首都机场将与出租车公司联系增派运力,“同时,我们自己也保存了1300多名经常在机场跑活儿的的哥电话,一旦需要增加出租车,我们将通过机场的短信群发系统向的哥们发布车辆需求信息。”

LiYiMing told reporters,Capital airport three terminal in the taxi dispatching platform start quantity in an average of 23000 vehicles or so,Rush hour to 25000 vehicles.Once the peak passenger in a taxi DuanDang situation,Capital airport will contact the taxi company additional capacity,"At the same time,We ourselves also kept more than 1300 often at the airport run work of's phone,Once the need to increase the taxi,We will through the airport of message packet system to the elder brothers issued vehicle demand information."

  晨报记者 吴亭 (来源:北京晨报)

Morning paper reporter WuTing (source:The Beijing morning post)


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