第一，从游客群殴到黄牛党倒票闹事，为何事件前后说法不一？10月4日，华山景区匆忙表态此事件是由两拨游客斗殴所引发，第二天又公布“真相”认定是倒票农民伤害所致。如此混乱的信息让人无所适从，到底真相在哪里？是否存在网民所猜测的景区有保护伞？

The first,From the visitors ou to HuangNiuDang speculative reselling of tickets riots,Why before and after the event explanations?On October 4,,Huashan scenic spot in a hurry declare this event is by two dial the visitors a fight,The next day was announced"truth"That is speculative reselling of tickets farmers caused by damage.So chaotic information let a person at loose ends,What the truth in where?Whether there are Internet users have to guess the scenic spots have umbrella?

　　第二，在没有对当事人、目击证人充分取证的情况下，为何如此急于下结论？就在有关方面公布案件结果时，受害人@纵伤立即发布微博说这是找两个“替死鬼”，他本人连犯罪嫌疑人照片都没有看到。局外人也感觉案件处理得不够专业，现场参与斗殴的人员众多，为什么不多些取证的过程？尤其需要受害人以及最直接的目击者@Anna等对罪犯嫌疑人指认才妥啊，为彻底还原真相，有必要重新取证并公布证据，包括嫌疑人供词、监控录像、证人证言。

The second,None of the parties/A witness under the condition of sufficient evidence,Why are you so jump to conclusions?In the case of published results,The victim @ longitudinal injury immediately release micro bo said it was looking for two"scapegoat",He himself even the criminal suspect photos didn't see.Outsiders also feel case processing enough professional,To participate in the fight many personnel,Why not some forensics process?Especially need the victim and the most direct witnesses @ Anna on the criminal suspect to identify appropriate ah,For a complete reduction the truth,Is necessary to obtain evidence and published evidence,Including suspect confession/Surveillance video/Witness testimony.

　　第三，华山景区管理到底存在哪些致命问题？现在有不少游客在微博上还原在华山遭遇噩梦的场景，其中涉及当出现突发事件被困山上时景区和管理部门的冷漠、管理者不管不顾等细节，这些又是否属实？还有的游客认为景区存在外包问题而导致经营者只顾商业利益，管理上没有预案只管游客进不管出，这些问题又是否存在？若是真的有黄牛党，又是谁在放任其在景区猖狂？

The third,Huashan scenic area management exists exactly what the deadly problem?Now there are a lot of tourists in micro blog reduction in huashan encounter nightmare scenario,Involving in emergencies when trapped when the mountain scenic spot and management departments of the cold/No matter such as managers regardless of details,That, in turn, is true?Other tourists think the existing problem and lead to operator into outsourcing business interests,There is no management plan just tourists into no matter out,These problems and whether there is?If there really is HuangNiuDang,And who in indulge in the scenic spot run rampant?

　　“游客被捅”损害的是华山景区形象，也折射当前大多数景区管理中的漏洞，仓促办案中瑕疵影响的是当地政府形象和公信力。相关部门需尽快回应民众质疑，如果存在问题必须纠偏，同时必须严惩凶手。当然，对受害者的安抚工作尤其不能缺少，他们所受到的受害不仅仅是身体。

"Tourists have been tong"Damage is huashan scenic spot image,Also refraction current most scenic spot loopholes in management,Rush in handling flaws affect is the local government image and credibility.The relevant departments as soon as possible to respond to people questioned,If there is problem must be rectification,At the same time the murderer must be punished severely.Of course,On the victims appease work especially cannot lack,They have been victims is not only the body.

　　新华社

The xinhua news agency