本报讯 “乘坐CA1406航班的旅客请注意，非常抱歉地通知您，由于货舱门故障，行李无法提取出来，请您稍等，我们尽快维修。”前天，北京的朱小姐告诉记者，10月28日下午她乘坐国航CA1406从成都到达北京，晚点一个小时才到，却在提取行李的时候被告知这样的消息。“怎么能让一架有故障的飞机上天呢！”朱小姐表示很不解。

Report from our correspondent "Take CA1406 airline passengers please note,I'm very sorry to inform you,Due to the cargo door fault,Baggage cannot be extracted,Please wait a moment,Our maintenance as soon as possible."The day before yesterday,Beijing's Jenny told reporters,On October 28 afternoon she take air from chengdu CA1406 arrived in Beijing,Late one hour to get to,But in the extract of luggage when was told this news."How can you let a frame have fault plane god!"Jenny said was perplexed.

　　朱小姐介绍，10月28日下午15点30分左右，CA1406航班到达北京，此时已经比计划晚到了1个小时，下了飞机，大家在传送带旁等了15分钟以后还不见行李出来，这时候广播告知由于货舱门坏了，行李无法提取。“最后，我们等了1个多小时货舱门才修好。难道这种机械故障不能在飞机起飞前检查并解决吗？”朱小姐很气愤。

Jenny is introduced,On October 28 afternoon 15 point about 30 points,CA1406 flight to Beijing,Now late than plan 1 hour,Off the plane,Everyone in the side of the conveyor belt for 15 minutes later I have yet to see baggage out,This time broadcast told the cargo hold the door is broken,Baggage can't extract."finally,We waited more than one hour cargo door to fix.Is this kind of mechanical failure can't before the plane take off inspection and solve?"Jenny very angry.

　　记者询问了一位飞行员，他表示，由于具体机型不太清楚，所以只能判断有几种可能性，一是锁闭门系统自身故障，无法解锁，二是遇到撞击等意外，门外形改变无法打开，三是向内开启的门，由于货物没固定好，挡住了门打开的空间。他同时表示，飞机就是个复杂的机械组合，出故障是一定机率问题。谁也不能保证它什么时候会出什么问题。

Reporter asked a pilot,He said,Due to the specific type is not too clear,So I can only judge has several possibilities,One is locking the door fault system itself,Can't unlock,The second is met such as collision accident,Unable to open the door shape change,Three is to open in the door,In the case of no fixed good,Blocking the door open space.He also said,The plane is a complex mechanical combination,Trouble is a certain probability problem.Nobody can guarantee when it's going to take what's the problem.

　　对此，邱宝昌律师表示，机械故障属于非不可抗力，承运方也就是国航应该承担相应的责任，应在第一时间内向旅客解释并表示歉意，与旅客协商后作出相应的补偿。“航空公司应该有相应的预案，主动解释和道歉并补偿才会赢得信任和尊重。”邱宝昌说。

this,QiuBaoChang lawyer says,Mechanical failure belongs to the force majeure,The carrier shall also is Air China should bear corresponding responsibility,In the first time should be within explain passengers and apologize for it,After consultation with the passengers make corresponding compensation."Airlines should have corresponding plan,Active interpretation and apology and compensation will win the trust and respect."QiuBaoChang said.

　　根据国际惯例，因工程机务、航班计划、运输服务、空勤人员等造成的航班延误，航空公司需要实施经济补偿。

According to international practice,For engineering maintenance/Flight plan/Transportation service/Flight personnel of the flight delay,Airlines need to implement economic compensation.

　　“我们不在乎航空公司是否可以赔偿，我们也不赞成旅客动不动就用延误来敲诈航空公司，但是至少在这件事情上我们应该得到航空公司有诚意的道歉，但是却没有。”朱小姐很无奈地说。

"We don't care whether the airlines can compensation,We are not in favor of passenger is apt to use delay to blackmail airlines,But at least in this matter we should get airlines have sincere apology,But no."Jenny very reluctantly said.