七旬老人高高兴兴去北欧、俄罗斯旅游，谁知途中竟损失现金万余元。回国后，老人认为旅行社未尽到提醒义务，要求赔偿全部损失，但遭到旅行社拒绝。

Fernan lake happily to northern Europe/Russia's tourism,Who knows the way but loss cash yuan.After returning home,The old man think travel agency did not fulfill the obligation to remind,Claim all the loss,But was refused to travel.

大白天异国遭抢 Daylight exotic were robbed

　　“没想到 ，好好的一趟出国游，竟在异国他被抢劫，还是大白天。丢钱不说，人也受了惊吓。”昨日，家住汉口的退休老干部胡先生一脸气愤。据其介绍，9月初，他和老伴相约朋友出国旅游，当时订的是武汉华夏国际旅行社，所报项目为“北欧、俄罗斯13天日游”，并签有一份《出境旅游合同》。

"Didn't expect ,Well ChuGuoYou a trip,But in the exotic he was robbed,Or broad daylight.Lost money not,People also frightened."yesterday,Live in hankou retired veteran cadres Mr Hu a face of angry.According to its introduction,In early September,He and his wife meet friends travel abroad,At the time the order is wuhan huaxia international travel agency,The project for"Nordic/Russia and the sun to swim",And sign a[Outbound tourism contract].

　　9月10日，是胡老先生踏上“异国游”第二天。根据行程，他们一行将参观俄罗斯圣彼得堡市的旧海军部和“十二月党人”广场。在参观“十二月党人”广场时，领队和导游讲解完后就让团员们自由活动。就在胡先生拍完照返回集合点时，突遭六名歹徒围堵抢劫，抢走其人民币8000元，欧元430元。“虽然当时我和老伴大声呵斥，但他们却没有丝毫退却，这太吓人了。”胡老先生事后回忆，当时，他和老伴被吓得半天喘不过气来。

On September 10,,The old man is hu on"Exotic swim"The next day.According to stroke,They a line will visit Russia ShengBiDeBaoShi old admiralty and"December partisan"square.During a visit to a"December partisan"square,The leader and guide let members after the free activity.In Mr. Hu after taking photos back to set point,Process by six of the eight gunmen containment robbery,Take the RMB 8000 yuan,The euro 430 yuan."Although at that time I and his wife loudly hoot,But they have no retreat,It's scary."Hu old memories afterwards,At that time,He and his wife were scared half a day out of breath.

回国索赔遭拒绝 To claim refused

　　9月20日，胡先生结束“异国游”返程。23日，越想越不舒服的胡老先生向武汉市旅游局投诉，认为武汉华夏国际旅行社应该对其被抢负有主要责任，因为按照相关规定，旅行社没尽到提示义务导致的财产损失，旅行社有义务赔偿。随后，在武汉市旅游局的调解下，双方进行了多次交涉。交涉中，胡先生坚持自己异国被抢，旅行社必须负责，并要求该旅行社赔偿经济损失8000人民币及480欧元。

On September 20th,Mr. Hu end"Exotic swim"return.23,More think more uncomfortable hu old gentleman to complain of wuhan city tourism bureau,Think wuhan huaxia international travel agency should be the major responsibility was robbed,Because, in accordance with the relevant regulations,Travel agencies didn't do hint obligation in property damage,Travel agencies to compensate.then,In wuhan city tourism bureau under the mediation,Both sides has carried on many times the bargaining.Bargaining in,Mr. Hu insists he exotic robbed,Travel agency must be responsible for,And ask the travel agency making compensation for the economic loss of 8000 RMB and 480 euros.

　　针对胡先生的要求，武汉华夏国际旅行社负责人周先生表示，旅客被抢属于难以预见的意外事件，对此他深表遗憾。他也承认导游在工作中有不够细致之处，旅行社愿意给老人一定金额补偿，但是无法满足胡老先生提出的赔偿要求。胡先生则表示，如果得不到合理赔偿，不排除通过法律手段来维权。

According to the requirement of Mr Hu,Wuhan huaxia international travel service head Mr Zhou said,Passengers were robbed belong to foresee the accident,He regret this.He also admitted that guide in the work place is not careful,Travel agencies are willing to give the old man a certain amount of compensation,But can't satisfy hu the old man's request for financial compensation.Mr. Hu, said,If we can't get any reasonable compensation,Would not rule out through the legal means to rights.

　　业内专家提醒，海外旅游一定要照看好自己的随身物品，发生抢劫、偷盗等事件应立即向当地警方报警，并寻求中国大使馆的帮助。(记者张城)

The expert inside course of study warns,Overseas tourism must look after their own belongings,Robbery took place/Events such as theft shall immediately report to the local police alarm,And seek the help of the Chinese embassy.(Reporter ZhangCheng)

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