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评旅行社拒绝85后:年龄歧视无异于“自杀”--亲稳网络舆情监测室
2012-11-23

  近日,武汉市多家旅行社新增了一项规定:继老年人报团受限后,拒绝28岁以下市民报云南特价团。中国国旅(武汉)旅行社的张小姐称,“85后”熟悉网络,报团之前多会在网络了解市场行情与价位。即便跟团到了购物景点,多不会出手购物,导游拿不到提成。(11月21日《长江日报》) recently,Many travel agencies in wuhan new a paragraph:After the old newspaper group after limited,Refuse to 28 years old the following citizens to yunnan special group.CITS(wuhan)Travel agency miss zhang says,"After 85"Familiar with network,Newspaper group pregnancy before the network understand market and price.Even with group to shopping attractions,Many will not sell shopping,Guide get no commission.(On November 21st[Changjiang daily])

  熟悉网络,报团之前会在网络了解市场行情与价位的又何止“85后”,随着电脑和网络的普及,很多老年人也加入了上网者的行列。刚过去的“光棍节”网购热潮中,就有不少老年人积极参与。旅行社防了“85后”,防得了其他年龄的游客了解市场行情吗?总不能强迫游客购物吧?

Familiar with network,Newspaper group in the network before understanding market and price more again"After 85",Along with the popularization of computer and network,Many old people have joined the ranks of the user.Just the past"Single day"E-commerce boom,There is a lot of old people actively participate in.Travel agency prevent the"After 85",Prevent got other age of tourists understand market?Total can't force tourists shopping it?

  旅行社能够无视日益壮大的年轻消费群体,一直对其实施“年龄歧视”吗?这和自杀又有何分别?出台这样的规定,不仅无法提高游客的购物金额,反而是不打自招,暴露了“零负团费”的真相。

Travel agencies to ignore the growing young consumer groups,Has been on the implementation"Age discrimination"??This and suicide and difference?On such regulation,Not only can't improve tourist shopping amount,It is without being pressed,Exposed the"Zero negative membership fee"truth.

  靠购物来弥补团费差额的做法本来就非长久之计,既损害旅游业声誉也影响旅游市场发展。旅行社应早日摒弃这一陋习,不仅要停止违法的“零负团费”接团行为,也要减少对购物景点提成的依赖。旅游就应该是单纯的玩景点,不应该把购物景点放入旅游线路。旅游服务的质量提高了,才能吸引更多回头客,做大做强旅游市场。旅游质量上去了,哪怕团费因此提高一两百元,游客也不会反对。

Rely on shopping to make up for the practice of cost difference was not a permanent solution,Both damage tourism reputation also affects the development of tourism market.Travel agencies should soon abandoned this abuse,Not only to stop illegal"Zero negative membership fee"Joint group behavior,Also to reduce the shopping attractions dependence on commission.Tourism should be simple to play attractions,Should not the shopping attractions in the tourist routes.Tourism service quality improved,To attract more repeat,Bigger and stronger tourism market.Tourism quality up,Even if therefore improve cost is controlled yuan,Tourists won't object.

  同时,旅游主管部门也要加强监管,禁止“年龄歧视”与“零负团费”,查处违法违规的旅行社,保障游客权益,促进旅游市场的诚信经营。同时有必要建立公开透明的导游薪酬机制,改变目前导游只能通过带游客去购物点、自费景区获得报酬的畸形收入方式。

At the same time,The competent department of tourism also should strengthen supervision,ban"Age discrimination"and"Zero negative membership fee",Investigate and punish the illegal violation of travel agencies,Security tourists rights,To promote tourism market integrity management.At the same time, it is necessary to establish a publicly transparent tour guide salary mechanism,To change the present guide only through take visitors to 购物点/At one's own expenses paid scenic spot of deformity income mode.


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