据台湾《旺报》报道，今年6月一名沈姓大陆游客在台湾高雄购买要价超过50万(新台币，下同)的钻石，回大陆后发现，该钻石净度质量并不如台湾业者所称，愤而向台旅会北京办事处投诉。

According to Taiwan[Flourishing newspaper]reports,In June this year a ShenXing mainland tourists in Taiwan kaohsiung purchase price more than 500000(Nt $,Similarly hereinafter)diamond,Back to the discovery after the mainland,This diamond clarity quality is not as mentioned companies in Taiwan,Angry to Taiwan trip will Beijing office complaints.

　　台湾海峡两岸观光旅游协会北京办事处主任杨瑞宗昨天表示，这是北京办成立2年多来首度接到陆客投诉，基于维护台湾旅游市场质量与陆客消费权益，北京办居中协调，立即联系台湾旅行业质量保障协会、该钻石业者及陆客组团社代理人，为陆客争取应有权益。

The Taiwan strait tourism association, director of the Beijing office YangRuiZong said yesterday,This is Beijing was established for more than two years to receive the first land guest complaints,Based on the maintenance of Taiwan tourism market quality and land guest consumer rights,Beijing do center coordination,Contact immediately Taiwan travel industry quality assurance association/This diamond industry and land guest ZuTuanShe agent,For land guest strive for due rights.

　　据了解，沈姓陆客6月间跟团赴台游，在高雄期间向某业者购买价值54万元的钻石；业者向陆客宣称，该钻石净度(Clarity)质量达VVS1等级，属高档高价钻石。

It is understood,ShenXing land guest between June with group to the table to swim,During in kaohsiung to a certain industry purchase 540000 yuan worth of diamonds;Industry inshore guest claims,This diamond clarity(Clarity)The quality reaches the VVS1 level,It belongs to high grade high diamond.

　　钻石认定标准有差异

Diamond determination standards have differences

　　但陆客将钻石带回大陆鉴定，认为只有VVS2等级，属次一级产品，因而向台湾海峡两岸观光旅游协会北京办事处投诉，要求退货还款。

But lu guest will diamond back to the mainland appraisal,Think only VVS2 level,Is time level products,Therefore to the Taiwan strait tourism association Beijing office complaints,Ask to return money reimbursement.

　　台旅会北京办主任杨瑞宗指出，从6月间事情发生，到7月初各方达成协议、退货还款，中间只用了1个月左右，基本维护了陆客的消费权益；或许是两岸在钻石鉴别的认定标准上存在差异，台湾业者也有诚意退还全额，双方因此和解。

Taiwan trip will Beijing do director YangRuiZong pointed out,From 6 month things happen,In early July to the parties to reach an agreement/Return reimbursement,Intermediate only a month or so,Basic safeguard the land of consumer rights and interests of the guest;Perhaps the cognizance standard in diamond to identify differences,Companies in Taiwan also have the sincerity returned in full,Both sides so reconciliation.

　　他建议，伴随陆客来台人数屡创渐高，为避免消费纠纷增加，陆客在台消费时，一定要向商家索取发票，遇到购买商品不如预期的状况，才有要求退货还款的凭据。

He suggested that,With land guest to Taiwan, the number of repeated gradually tall,In order to avoid disputes increase consumption,Land in Taiwan when guest consumption,Must obtain invoices to the businessman,Meet the condition of the purchase of goods as expected,Only ask to return money proof of reimbursement.