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山寨南航网站坑旅客7000元 页面几乎一样--亲稳网络舆情监控室
2012-12-13

  网上办事情要防止山寨网站!近日,一个冒充南方航空公司的山寨网站引起旅客投诉。一些旅客通过搜索引擎误入山寨网站,在骗子的诱导下,钱财不幸被骗。昨天,南方航空公司方专门提醒,市民在登录网站办理业务时,一定要认准南航官网,防止上当受骗。 Online do things to prevent the stronghold website!recently,A pretend to be southern airlines fortress website cause passenger complaints.Some of the passengers through the search engine fall from the stronghold website,In the swindler induction,Unfortunately money been cheated.yesterday,China southern airlines company party special remind,Citizens in a web site to deal with business,Must look for the China southern's official website,Prevent cheated.

  

搜索引擎搜到山寨网站 Search engine search web site to the stronghold

  12月1日,身在印度的朋友给闫女士打来电话,希望她帮忙改签南方航空公司的机票。早在半个月前,闫女士的朋友就预定了两张机票,机票的时间原本是12月2日从上海到新德里,12月6日从新德里到胡志明,中途在广州转机。不过,由于订票时过于粗心,机票的时间订的是明年一月份。

On December 1,,Body in India's friends called leap lady,Hope she help upgrade southern airlines ticket.As early as in half a month ago,A leap of the lady friend booked two tickets,Ticket time was December 2, from Shanghai to new Delhi,On December 6, from new Delhi to ho chi minh,Stopover in guangzhou to transfer.but,Because the tickets are too careless,The time of ticket booking is January.

  闫女士于是马上打开谷歌香港引擎,输入关键词“中国南方航空”进行搜索,打开网页后,闫女士直接登录搜索引擎显示的第一个“南航”网站,并直接拉到网页下方,看到客服电话“40008—112—998”后,她便拨打咨询。

Ms leap and opened to Google Hong Kong engine,Input keywords"China southern airlines"search,After open web,Ms leap directly login search engines display first"China southern"website,And draw directly to the web pages below,See the customer service telephone"40008-112-998"after,She will call advisory.

  闫女士回忆说,客服代表在电话中声称不需要提供机票号码,只需提供乘客名字、护照信息就可以办理改签业务,且需要到ATM机进行操作,闫女士回复对方称,“我附近没有ATM机,非常遥远”。

Leap lady recalled,Customer service representative on phone claimed that does not need to provide the ticket number,By providing a passenger name/Passport information can endorse for business,And need to operate ATM machine,Ms leap reply each other said,"I wasn't near a ATM machine,Very far away".

  “那你有网银把?”客服代表随后引导闫女士,可通过网银转账启动一个新网页链接,在新网页上办理改签业务,而且还不需要费用。随后,对方提供一个中行账号,户主名为“黄琼”,对方自称是南航收款员名字,要求闫女士在转账数额中输入“1998”。

"That you have the net?"Customer service representative and then guide the ms leap,But through the net transfer of starting a new web page link,In the new page 34 for business,But also don't need to cost.then,The other party to provide a bank account,HuZhuMing for"HuangQiong",The other party claims to be China southern receiver name,Leap for lady in the transfer of the amount of input"1998".

  “交易后不久就将钱转出去了吗?”对于闫女士的提问,对方称:“1998只是一个代码,我们卡里头已经交易满额,所以会显示交易不成功,随后便会启动一个新网页,这是南航公司新开发的网络技术。”客服代表一再承诺,通话过程中有录音,如果钱真的转出去了,闫女士可以录音为证,进行索赔。

"After the transaction, will soon transfer money go out?"Leap for lady's question,Each other says:"1998 just a code,We cary head has been trading session,So will show trading is not successful,Then will start a new page,This is China southern airlines company new development of network technology."Customer service representative promised again and again,Call the process of recording,If the money really turned out,Lady can leap the recording for the card,Claim for compensation.

  闫女士心觉蹊跷,但由于内心着急,她按照程序走了一遍,由于手机信号不好,闫女士十几分钟后才收到网络交易码进行操作,钱也随着转了出去。闫女士大惊,第二次拨打客服电话。客服代表称,“就是因为你第一次操作延误,交易失败导致新技术系统瘫痪”,让其按照刚才的方式再输一个新代码“5122”,重新启动系统。闫女士又将钱转了出去,待到交易成功后,才发现该网站是山寨网站,并非南航官网,于是马上报警。

Ms leap heart feel strange,But because the heart try so hard,She is in accordance with the procedures go again,Due to the mobile phone signal is bad,More than ten minutes after leap woman received the network transaction code for operation,With money turned out.Leap lady frightened,The second call customer service telephone.Customer service representative said,"It is because you first operation delay,Transaction failure led to new technology system paralysis",Let it according to the just way to lose a new code"5122",Restart your system.Ms leap and will transfer money out,Until after the success of the transaction,Found that this website is the stronghold website,Not China southern's official website,Then immediately alarm.

  

高仿页面几乎一模一样 High copy page almost as like as two peas

  “我们还要追究你的刑事责任呢,就是因为你错误操作才造成系统瘫痪,你必须再打入1万块进行系统缓冲,”闫女士第三次拨打客服电话后,得到了一个更荒唐的回应,待她表示要起诉时,对方说好啊,“那你来广州告我们吧。”

"We shall be investigated for the criminal responsibility to you?,It's because you're wrong operation makes system paralysis,You must be more into the 10000 block buffer system,"Ms leap third call customer service call,Got a more ridiculous response,For she said to prosecute,Each other say good,"That you come to guangzhou's against us."

  昨天,记者通过闫女士提供的网站进行登录,发现该页面与中国南方航空公司的官方网站的页面几乎一样,只是山寨网站没有提供预订租车、酒店、度假服务,且在页面底端有所谓的网站服务专线“4008—112—998”,而真正的南方航空公司官方网站主页面并没有显示客服电话。

yesterday,Journalists from ms leap provide website login,Find the page and China southern airlines official website page is almost the same,Just hold site doesn't provide reservation car rental/The hotel/Holiday service,And in the bottom of the page is a web service special line"4008-112-998",And the true southern airlines official website homepage surface does not show customer service telephone.

  在山寨网站上,记者试图查询机票,输入目的地、日期等完整信息,点击“立即查询”后,页面弹出了一个提示框,上面显示“系统维护升级中,机票预订、机票改签、退票服务,请拨打客服热线:4008—112—998”。

In the stronghold web site,Reporters tried to inquires the ticket,Input destination/Date of complete information,Click on the"Immediately inquires"after,Page popup a tooltip,Above shows"System maintenance upgrade,Ticket reservation/Ticket endorsed/Refund service,Please call customer service hotline:4008-112-998".

  记者发现,不管是查询票价还是改签机票,进行任何一项操作都必须拨打所谓的客服电话,然后在客服代表的诱骗下,将钱转账出去。

Reporter discovery,Whether inquires the fare or endorsed to the ticket,Any a operation must call the customer service telephone,Then in the customer service representative under the lure,Will money transfer out.

  记者拨打客服电话,很快就接通人工服务,对方自称是南航公司,昨日开始系统改版,在维护完善当中。当记者问及为什么前几天登录便显示维护,对方改口称一直在改版,并称95539是短号客服,还有另外一个客服长号4006—695—539,“三个号码是一家的”。

Reporters call customer service telephone,Soon on artificial service,The other party claims to be China southern airlines company,Yesterday at the start of a new system,In the maintenance of perfect.When a reporter asked why a few days ago login can then show the maintenance,The us says has been revised,Said 95539 is cornet customer service,There is another customer service trombone 4006-695-539,"Three number is one".

  

要辨真假可看网站能否在线查票价 To cause to see whether true and false website online check fares

  近日,南方航空公司相关负责人看了山寨网站的页面后当即认定,该网站为假冒网站,涉嫌违法诈骗,南航方面或将通过法律途径追究其责任。同时,南航方面也提醒广大旅客,一定要认准官方网站,谨防上当受骗。

recently,China southern airlines company see the relevant person in charge of the web site page fortress after that immediately,The web site for the fake web site,Suspected illegal fraud,China southern airlines aspects through legal channels or it shall be investigated for responsibility.At the same time,China southern airlines also remind the passengers,Must look for the official website,Beware of cheated.

  首先,识别正规网站域名和电话。南航方面称,南航官方网站网址是www.csair.com,销售客服热线95539,如域名或电话不对,可认定为假冒网站。

First of all,Identify normal website domain name and telephone.China southern said,China southern airlines official web site is www.csair.com,Sales customer service hotline at 95539,Such as domain name or telephone no,Can be regarded as fake web site.

  其次,南航机票直销仅支持代客支付,不支持线下支付,且绝无以个人名义开通的支付账号。如遇让顾客直接向某个银行账户汇款时,必是诈骗网站。

secondly,China southern airlines ticket marketing only supports a guest pay,Does not support offline payment,And no personal name to open account payment.In case of let customers directly to a bank account when remittance,Is fraudulent websites.

  再次,假网站一般只能仿冒主页,无法复制数据库,因而其订票过程只能查询,无法在线进行票价查询、订单展示等后续操作,南航官网可实现从查询到预订及在线支付。

again,Fake web site general only fake home page,Unable to copy the database,So the booking process can query,Can't online fare inquires the/Order shows the subsequent operation,China southern's official website can be realized from the queries to the reservation and online payment.

  最后,南航相关负责人表示,真实的南航机票票号可以在南航官网上验证,而假票号无法成功验证。

finally,China southern airlines officials say,The real China southern airlines ticket exchange in China southern official website can be verified,And false exchange can't successful validation.


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