中国社会科学院等机构发布了《公共服务蓝皮书》，在研究组调查的38个大城市里，北京的打车容易程度排名第28位，也就是倒数第11位。数据显示，有8.48%的人表示打车很难，通常需等待半小时以上，45.29%的人表示打车需等待10-30分钟。

The Chinese academy of social sciences and agencies released[The public service blue book],In the survey and a big cities,Beijing to take a taxi ranked 28th degree,Is the reciprocal 11th.Data display,8.48% said it is difficult to take a taxi,Usually need to wait at least half an hour,45.29% said they take a taxi to wait 10 to 30 minutes.

　　要想在北京的出租车上体会服务精神，是越来越难了。不是说出租车司机没有热心人，而是乘客遇到不停车、拒载的几率越来越高。每当上下班高峰，或者雨雪天气，人们最需要出租车的时候，往往会失望。出租车真假难辨、漫天要价、黑车泛滥等现象也很普遍。

If you want to experience in Beijing taxi service spirit,Is more and more difficult.Not to say that the taxi driver no enthusiast,But you don't stop passengers/Refuse to take passengers chance more and more high.When the rush,Or the rain and snow,The people most in need of a taxi,Often will be disappointed.Taxi true and false thing/On wild speculations/Black car flood etc. Phenomenon is very common.

　　北京的出租车总数并没有变化，用专家的话说，达到每千人3辆，已经很高了。是什么让出租司机“懒于工作”，宁可空驶或停驶也不愿意载客呢？想一想，变化有两个，一个是汽油价格更高了，出租车价格虽然也有调整，但仍然让人感觉无利可图。其次是北京更拥堵了，拥堵耗油，计价反而少，司机们当然不愿意在这种情况下出车。

Beijing taxi total did not change,With expert as saying,Every one thousand people to three,Has high.What makes cab driver"Lazy at work",Would rather to schedule or when they offend is not willing to passenger??Think about,Change has two,One is the higher the price of gasoline,Taxi price though there are also adjustment,But still let a person feel very unprofitable.The second is the Beijing more congestion,Congestion fuel consumption,Valuation less,Drivers of course is not willing to go in this case.

　　但话说回来，总是关键时刻掉链子，人们还要出租车干什么？

But on the other hand,Always critical moment off the chain,People had to taxi?

　　一方面，人们对出租车的需求加大，而且交通条件越恶劣需求越大。另一方面，出租司机们投入产出不合算，而且人们越需要的时候越不合算。这是个悖论，肯定是什么地方出毛病了。

On the one hand,People to the increased demand,Traffic conditions and the more severe the demand.On the other hand,The cab driver input and output don't bang for the buck,And the more people need more don't bang for the buck.It is a paradox,Must be what was wrong.

　　毛病在哪里？既然有“科学测算”不在数量上，那就得从管理上找原因。前些日子，有媒体报道说，北京一位出租司机因生病向公司请求减份钱遭拒的事情，暴露出司机和公司的真实关系——司机与公司只是简单的承包租赁关系，劳动权益便得不到保障。也就是说，收取押金和份钱的出租车公司，忽略了司机的一些利益，在这种条件下，司机怎么能不忽略乘客的利益呢？

Problem where?Since have"Scientific measurement"On is not the number,It from management to find the reason.The other day,Media reports said,Beijing a cab driver for illness to the request of money reducing rejected it,Expose the drivers and the company's real relationships - the driver and the company simply lease contract relationship,Labor rights and is not guaranteed.that,Collection of money and deposit a taxi company,Ignore the driver's some interests,In this condition,How can the driver not to ignore the interests of the passengers?

　　改变出租车公司的管理模式，是改变出租车困局最根本的办法。当然，这需要时间，需要调查和讨论。换句话说，还需要等一等。

Change the taxi company management mode,Is the most fundamental change taxi this way.Of course,It takes time,Need to investigate and discuss.In other words,Still need to wait.

　　有没有迅速有效可以改变现状的办法呢？比如，允许司机和乘客议价，但需要以公里为单位，有个最高限价，并且要出具正规发票。比如，采取措施鼓励司机在恶劣天气和高峰时段出车，在气象台发布黄色以上警报或拥堵达到一定程度时，可收取一定额度的费用。当然，也该给出租车制定更严格的制度，例如进行监控，当空驶率达到30%时，或遭到乘客投诉较多时，需要缴纳费用甚至取消承包资格。有奖有惩，让出租车重新回到正常的轨道上来。

Have a rapid effective can change the status quo can you do?Such as,Allow the driver and passengers bargaining,But need in kilometers,There is a ceiling price,And to issue formal invoice.Such as,Take measures to encourage the driver in bad weather and a peak time,In the meteorological observatory issued more than yellow warning or congestion to certain degree,May make the cost of a certain limit.Of course,Also this to a taxi to create a more strict rules,Such as monitoring,When the schedule rate 30%,Or was it a passenger complaints,Need to pay the fees or even cancel the contract qualification.Premium has the punishing,Let the taxi back to the normal track.

　　管理部门可以向市民和出租车司机征集办法，多出主意，来改变出租车这个窗口行业的现状。这个状况是一定要改变的，否则将无时无刻不在给北京的形象抹黑。当然，最根本的办法是改变这个行业的管理模式——这件事情不该搁置，而且应该尽快提到议事日程上来。

Management department may apply to the citizens and the taxi driver to collect,Give more ideas,To change the present situation of the taxi window industry.This situation must be changed,Otherwise will all the time to be absent to Beijing's image bring shame on.Of course,The most fundamental way is to change the industry management mode, it shouldn't be shelved,And should an agenda as soon as possible.