新华网南宁1月15日电（钟泉盛、汪军）春节假期即将到来，很多人都已开始盘算着假期里聚餐、旅游的行程。随着生活水平的提高，出国游已成为不少人的选择，但复杂的签证办理手续让人感到“头疼”。随着电子商务的发展，个人旅游签证已能在网上代办。网络代办签证，是否安全？个人隐私是否会被泄露？

Xinhuanet nanning on January 15,(ZhongQuanCheng/WangJun)The Spring Festival holiday is coming,A lot of people are already began to wonder holiday meals/Travel schedule.With the improvement of living standards,ChuGuoYou has become the choice of many people,But complicated visa formalities let a person feel"headache".With the development of e-commerce,Personal tourist visa has been able to online agent.Network agent visa,Is safe?Personal privacy will be leaked?

　　网络代办签证日益火爆，消费者反馈褒贬不一 Network agent visa increasingly popular,Consumer feedback mixed

　　出境自由行的日渐流行带火了旅行社网上商城的出境签证代办业务。在淘宝网搜索“签证”，可查到6636个商品条目，其中销量最高的商品单月卖出7269件。

Outbound free done with the growing popularity of online mall travel agency fire exit visa agent business.In taobao search"visa",Can be checked to 6636 commodity items,Sales of the highest monthly performance goods sold 7269 units.

　　目前，淘宝网销量排行靠前的多为泰国、马来西亚、新加坡、越南等东南亚国家的旅游签证代办服务。相关人士介绍，这些国家要求的材料及手续相对简单，拒签可能性较小，而针对美国、加拿大、日本等发达国家的签证代办服务明显较少。

At present,Taobao sales ranking in front of Thailand/Malaysia/Singapore/South-east Asian countries such as Vietnam tourist visa for the service.Related parties,These countries require materials and relatively simple procedures,Less likely refused,In the United States and/Canada/Japan and other developed countries visa service for less obvious.

　　有些商家在网上对办结期限做出明确承诺，并提供全程短信告知等贴心服务，获得众多网友青睐。“3天出签，全程短信＋电话通知，这是我在网上最舒服的一次购物体验了。”网友“HSLX111”对这次网络代办签证体验有着很高的评价。

Some businessmen to online intends to make a clear commitment period,And provide the whole message told and close service,Obtain the numerous net friend favour."3 days out of the sign,The whole message + phone call,This is my most comfortable on the Internet a shopping experience."Net friend"HSLX111"For the network agent visa experience has a high evaluation.

　　为促进签证“销量”，有些网店打出众多新颖的促销牌。送保险、送优惠券、送彩票……消费者们对类似促销手段表示欢迎。“送的彩票还中了10元，挺有意思的，全5分！”网友“ZANGKUN0619”对这个意外收获津津乐道。

To promote the visa"sales",Some online play many novel CuXiaoPai.Send insurance/Send coupons/Sent lottery……Consumers like to welcome the promotion methods."Send the tickets in the ten yuan,Very interesting,All five points!"Net friend"ZANGKUN0619"On this windfall take delight in talking about.

　　但并非所有消费者都对网络代办服务感到满意。“签证是寄回来了，身份证却给我忘了，后来才给我补寄的，吓坏我了，工作人员要细心啊！”谈及这次网络代办签证体验时，网友“YBEARC”仍心有余悸：“身份证如果遗失，对我买房、学车都会带来很大困扰，还好最后找回来了。”

But not all consumers are satisfied with the service of the network."Visa is sent back,Id card and give me forget,Then I sent to fill,Terrified me,Staff to careful ah!"About the network agent visa experiences,Net friend"YBEARC"Was still:"Id card if lost,I buy a house to/Body will bring a lot of trouble,Ok finally back."

　　除了丢失证件的潜在困扰，有些消费者还面临个人信息遭泄露的尴尬。业内人士指出，办理前往美国等发达国家旅游签证时，为提高出签率，除普通身份证明外，申请者还需提供个人资产状况、工作情况等个人信息，一些正规旅行社可较好保护顾客个人信息。有些网络商家非但没有这样的保护意识，反而“充分”利用消费者的个人信息谋求利益。

In addition to lost certificate of potential problems,Some consumers are personal information was leaked embarrassing.The personage inside course of study points out that,To deal with the United States and other developed countries travel visas,In order to improve the rate of the sign,In addition to the ordinary proof of identity,Applicants should also provide a personal assets status/Work and personal information,Some regular travel agency can better protect customers personal information.Some network business not only has no such protection consciousness,instead"fully"Use of consumers' personal information to seek interests.

　　网友“LJN7ULY”抱怨，为他办理过出境旅游签证的网络商家在交易完成后仍给他打电话推销自助游产品，让他十分厌烦：“卖家利用我在网上留下的联系方式，向我推销产品，这明显有违商业道德。”

Net friend"LJN7ULY"complain,For he dealt with an outbound tourism visa online marketers when the transaction is completed still give him a call selling self-help products,Let him very tired:"I am on the net sellers use leave contact information,Selling products to me,This was contrary to business ethics."

　　价格低廉受捧 商家资质存疑 Low prices by holding business qualification dubious

　　联合国世界旅游组织的数据显示，我国出境旅游规模以每年20%的速度增长，2012年有望超过8000万人次。与线下旅行社提供的出境旅游签证代办服务相比，网络商家推出的优惠价格，是网络代办服务受欢迎的主因。

The United Nations world tourism organization figures show,China outbound tourism scale rising at an annual rate of 20%,2012 years is expected to more than 80 million people.And offline travel agency to provide the service of outbound tourism visa compared,Network business introduced preferential price,Is the network the service popular reason.

　　以淘宝网月“销量”最高的赴泰国旅游签证为例，在一般旅行社办理，市场价约为每人400元，而网络代办仅需258元，前往其他国家的旅游签证也普遍比旅行社便宜几十元至几百元不等。

In taobao month"sales"The highest tourist visa to Thailand for example,In the general travel agencies to deal with,The market price of about 400 yuan per person,And network agent only 258 yuan,To go to other countries also have a tourist visa is generally cheaper travel a few yuan to several hundred dollars.

　　网络代办签证虽然快捷实惠，仔细查看商家信息，很容易发现众多网店资质良莠不齐。目前，网络上主要存在两类经营出境旅游签证代办服务的商家，一类是正规旅行社在网络商城开设的分支机构，这类商家经国家旅游局核准可办理出境旅游业务。

Network agent visa although quick benefits,Carefully check business information,It's easy to find many online qualification the good and bad are intermingled.At present,There are two main network operate outbound tourist visa the service business,One kind is normal travel agency in the network mall opened branches,This kind of business approved by the state tourism bureau to deal with outbound tourism business can be.

　　另一类商家多以“某某旅游专卖店”为名，营业执照上的公司名称多为旅游咨询公司，且明确声明不得从事旅行社业务，在国家旅游局核准允许办理出境旅游业务的1652家旅行社名单中也无法找到这些公司，然而他们仍堂而皇之地在网上招揽顾客。

Another type of business in"So-and-so tourism brand shop"name,The business license of the company name for tourism consulting company,And clear statement shall not be engaged in travel agency business,In the national tourism administration approval allows for outbound tourism business 1652 travel agencies list also cannot find these companies,However, they still openly on the Internet to attract customers.

　　广西中国旅行社境外部职员肖华透露，这类旅游咨询公司大多带有中介性质，他们没有办理出境旅游业务的资质，又想从中分一杯羹，于是先在网上吸引顾客，再将他们的业务办理转给资质合格的正规旅行社，利用法律监管的空白地带牟取利益。

Guangxi China travel overseas department staff XiaoHua revealed,This kind of tourism consulting company with most intermediary properties,They did not deal with outbound tourism business qualification,And wanted a slice of the action themselves,So the first online attract customers,Then their business to deal with to qualification qualified normal travel agency,Use of legal supervision gap seek interests.

　　规范网络代办签证程序 提醒网友学会辨别真伪 Standard network agent visa program remind users learn to discern between true and false

　　针对网络代办签证出现的一些问题，广西社会科学院社会学研究所研究员罗国安认为，一方面，电子商务的发展及其服务内容的拓展，从某种意义上说是社会进步的表现，这种进步带给人们的是便捷；另一方面，这种进步如果要很好地为人们服务，那么它必须规范化，否则只能“帮倒忙”。

In view of the network for the problems of the visa,Guangxi academy of social sciences researcher at the institute of sociology LuoGuoAn think,On the one hand,The development of electronic commerce and service content development,In a sense, the manifestation of social progress,This progress has brought people is convenient;On the other hand,This progress if well serving people,So it must be standardized,It can only be"Gets in the way".

　　“提高网络代办签证机构的准入门槛，保证认定的准确性，使其具有合理和正规的资质，才能保护网民的个人信息安全。”罗国安说。

"To improve the network agent visa agencies access threshold,Ensure the accuracy of the determination,Make it a reasonable and formal qualifications,Internet users can protect personal information security."LuoGuoAn said.

　　针对市场上出现的失信行为，罗国安建议，广大网友应该学会辨别真伪，互联网时代，信息包罗万象，公民应该掌握分析信息的技能，即便网络代办签证机构出了问题，自己也需清楚地识别，从而免遭损害。

Appear in the market for the discreditable behavior,LuoGuoAn Suggestions,The net friend should learn to discern between true and false,The Internet age,Information comprehensive,Citizens should master analysis information skills,Even if the network agent visa agencies out of the question,Oneself also need to clearly identify,Thus from damage.

　　业内人士特别建议，由于网络代办签证机构尚处在探索和起步阶段，很多代办程序和售后服务尚不完善，办理签证最好选择正规的实体机构。

The personage inside course of study special advice,Because the network agent visa agencies still in the exploration and initial stage,For many procedures and after-sales service is still not perfect,Visa had better choose regular physical mechanism.