上海暂停了十多年的出租汽车预约服务费（电调费），或将于近期全面恢复收取。

Shanghai suspended the ten years of taxi booking service charge(Electric adjustment fee),Or will, in the near future for full recovery.

　　早报记者昨日从上海市交通运输和港口管理局获悉，近期，强生、大众、锦江、海博四家出租车企业联合向管理部门提出收取4元电调费的请求，并计划统一将50%（2元/次）给予承接电调业务的驾驶员，增加驾驶员的收入；50%（2元/次）用于维持电调平台的日常运作和技术升级。

Morning paper reporter yesterday from Shanghai transportation and port bureau,recent,Johnson/mass/jinjiang/The sea bo four taxi enterprise joint to the management department puts forward charge $4 electric adjustment fee request,Unity and plan will be 50%(2 yuan/time)To undertake electrically controlled business drivers,Increase the income of the driver;50%(2 yuan/time)Used to maintain electric adjustment platform of the daily operation and technical upgrade.

　　市交通港口局表示，管理部门将组织人员对大众及其他三家出租汽车企业电调服务整体情况进行综合评估。除了早于2006年就恢复收取4元电调费的大众之外，在2013年春节前，强生、海博、锦江等三家企业都不会恢复电调费。

City traffic port bureau said,Management department will organize personnel to public and other three rental car enterprise electric adjustment service overall situation of comprehensive evaluation.In addition to early in 2006 recovery charge $4 electric adjustment charge mass outside,In 2013 before the Spring Festival,Johnson/Bo sea/Jinjiang three companies will not restore electric adjustment fee.

06年就有集体加收计划 6 years have collective charge plan

　　上世纪90年代初期，上海出租汽车行业推出“电话预约叫车”服务项目时，曾统一收取每次2元的服务费，并于1995年5月1日起调整为4元。由于当时的电话预约并不普及，为培育市场，上世纪90年代末期，各大出租汽车公司相继暂停收取预约服务费。

The early 1990 s,Shanghai rental car industry launch"Telephone appointment that car"Service project,Once every 2 yuan for unified service charge,And in May, 1995 1 is adjusted for $4.Because the telephone booking is not universal,For the cultivation of market,The 1990 s,The rental car company have suspended for booking service charge.

　　随着本市电话预约叫车量的逐年增加，每天早晚高峰、雨雪等恶劣天气以及长假的某些时段，各大出租汽车调度中心的预约叫车业务供不应求。2006年6月17日，大众出租公司率先恢复收取了4元的电调费，全部用于补偿驾驶员承接预约业务所付出的额外成本，其他公司则一直“按兵不动”。

As the city telephone appointment that car quantity increases year by year,Every morning and evening rush/Rain weather and some of the long period of time,The taxi dispatching center reservation that car business supply falls short of demand.June 17, 2006,Public rental company takes the lead in recovery charge the $4 electric adjustment fee,All used to compensate for the driver to undertake booking business pay extra cost,Other companies have been"Sit tight".

　　“2006年，在大众出租恢复收取之前，其实我们几大企业当时开过会，想一起收的，但大众抢先了一步。”上海一家大型出租车企业的有关负责人告诉早报记者，随后，其他几家企业就暂缓了这一计划，准备先观望一下大众出租恢复收取电调费的效果。这几年看下来，效果还是不错的，大众出租的电调量只是在刚开始收电调费的一段时间出现了下滑，约两三个月后，便又逐步恢复到此前水平。

"In 2006,,In public rental charge back before,In fact we a few large enterprises have a meeting at that time,Want to collect together,But the public beat us to the draw."Shanghai a large taxi enterprise and the responsible person told reporters morning post,then,A few other enterprise will postpone the plan,Ready to wait and see the public rental recovery charge electric adjustment cost effect.Over the past few years to see down,The effect still is good,Public rental electric adjustment quantity only just started to collect the electric adjustment fee for a period of time have declined,About two to three months,Then and gradually return to previous levels.

　　统计数据显示，目前本市出租汽车共有50157辆，其中，电调入网车辆占67%，日均电调5.76万车次，占总服务车次的3.3%，电调平均供车率为80%。行业管理部门表示，出租汽车企业推出的各项服务举措，必须紧紧围绕提升行业服务质量这个前提，努力为乘客提供舒适、便捷、安全的服务。

Statistics show,At present this city taxi 50157 vehicles,the,Electrically controlled access vehicles accounted for 67%,An electrically controlled 57600 train,3.3% of the total service on the train,Electrical adjustment for the average car rate was 80%.Industry management department said,Rental car enterprise launched the service measures,It is imperative to improve the quality of service industry on this premise,Efforts to providing for the comfort of the passengers/convenient/Security service.

电调运营面临成本压力 Electric adjustment operation cost pressures faced

　　既然已经停收电调费10多年了，为何又要在这个时间同时恢复收取？早报记者昨日在采访中了解到，企业电调平台成本巨大、驾驶员承接电调业务积极性不高，以及电调量大供车率不高等因素，是四大出租车企业此次计划恢复收取电调费的主因。

Since you have stopped the electrically controlled fee for more than ten years,And why in this time at the same time for recovery?Morning paper reporter yesterday in the interview to understand,Enterprise electric adjustment cost huge platform/The driver to undertake electrically controlled business enthusiasm is not high,And the large amount of electrical modulation for car rate of factors,Is one of the four taxi enterprise the recovery plan for electric adjustment cost due to.

　　据了解，占全市出租车电调比例高达60%左右的强生出租电调中心，日均调放差次达到2.5万-3万，其一年的运营维护成本高达1000多万元，即使是日均电调量只有6000差次左右的锦江出租，其电调中心一年的运营维护成本也要达到600万-700万，这些成本，包括人员成本、设备成本、通信成本等。

It is understood,Account for the taxi electric adjustable rates as high as 60% of Johnson &johnson rent electric adjustable center,Average adjustment put bad times to 25000-30000,One year operation maintenance costs as high as more than 1000 yuan,Even daily electric adjustment quantity only 6000 bad times or so jinjiang rent,The electrically controlled center a year of operation maintenance costs will reach 6 million - 7 million,These costs,Including personnel cost/Equipment cost/Communication cost.

　　而对于驾驶员来说，由于承接电调业务往往需要空驶一段距离，甚至还要在约定的上车地点等待，其热情也不是很高，特别是在高峰时段，导致“叫车难”现象更加突出。上海一些企业还为此推出一些内部激励措施，如奖励长途业务等，来提高驾驶员承接电调业务的积极性。2006年，大众出租率先恢复收取的4元电调费全部归驾驶员，极大地提高了驾驶员承接电调业务的积极性。

For the driver is,Due to undertake electrically controlled business often need to schedule a distance,Or even at the appointed place on waiting,His enthusiasm is not high,Especially in the peak period of time,Lead to"That car difficult to"Phenomenon to be even more outstanding.Shanghai some enterprise to offer some internal incentives,Such as reward long distance, etc,To improve the driver to undertake electrically controlled the enthusiasm of the business.In 2006,,The public rental charge back 4 yuan electric adjustment fee to all drivers,Greatly improve the driver to undertake electrically controlled the enthusiasm of the business.

已形成电调客户群体 Has formed electric adjustment customer group

　　对于电调费司机和出租车公司对半分，业内人士表示，这一举措，一方面将缓解电调平台运营成本压力；另一方面，也将提高驾驶员承接电调业务的积极性。

For electric adjustment cost drivers and taxi company,The personage inside course of study says,The move,On the one hand will relieve electric adjustment platform operation cost pressure;On the other hand,Will also improve the driver to undertake electrically controlled the enthusiasm of the business.

　　“除此之外，还将优化电话叫车客户的结构，为真正需要出租车服务的客人，提供更多的叫到车的机会。”本市一家大型出租车企业的有关负责人说，受电调量大、道路拥堵等因素影响，现在上海出租汽车电调业务的平均供车率为80%，而高峰时段还不到70%，很多想要乘坐出租车的市民叫不到车。如果恢复收取电调费，部分乘客将考虑到成本问题，放弃电话叫车，这样，也让更多想要享受到电调服务的乘客，有了更多的叫车机会。

"In addition,Will optimize the structure of the car phone call customer,For really need a taxi service the guests,Provide more call car opportunities."A large city taxi enterprise and the responsible person said,Electrically controlled by large amount of/The impact of factors such as road congestion,Now, Shanghai taxi electrically controlled business for the average car rate was 80%,Peak time and less than 70%,Many want to take a taxi citizens couldn't get the car.If the recovery charge electric adjustment fee,Some passengers will consider the cost problem,Give up phone call car,this,Also let more want to enjoy the electrically controlled service of passengers,Have more chance that car.

　　业内人士分析，经过多年培育，本市已初步形成了一部分固定使用电调出租车业务的群体。此次几家公司一旦同时恢复收取电调费并价格统一，短期内肯定会产生一定的影响，失去一部分客户，但“预计在2-3个月的适应期后，本市出租汽车的电调量便将会逐步回升。”

Analysis of the personage inside course of,After years of cultivation,This city has initially formed part of the fixed use electric adjustment taxi business groups.The several companies once and restore charge electric adjustment fee and unified price,In the short term will produce certain effect,Losing some of its customers,but"Is expected to 2-3 months after the period of adjustment,This city taxi electric adjustment quantity and will eventually rebound."

　　上海大学社会学系教授顾骏认为，电调费的恢复或重新分配始终是市场行为，其效果和影响最终还是要看市场反应。不过，对于电调费的分配，顾骏提出了疑问，如果运营公司要与驾驶员平摊电调费，而这个平摊行为又是为了维护电调平台的日常运营，那么驾驶员每月交纳的“份子钱”都被用于哪些方面呢？

Shanghai university department of social GuJun think professor,Electric adjustment cost recovery or redistribution is always market behavior,The effect and influence ultimately depends on the market reaction.but,For electric adjustment charge distribution,GuJun puts forward the question,If the operating company with the driver in the electrically controlled fee,And this is split behavior in order to maintain the electrically controlled platform daily operation,So the driver of the monthly pay"Member's money"Have been used in what aspects are?

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