2013年1月6日,海峡两岸旅游交流协会公布的数据显示,2012年大陆居民赴台旅游总人数达197.32万人次。赴台旅游已成为不可阻挡的趋势。然而,最近却不时曝出旅游市场的不规范行为。其实,追溯两岸关于旅游方面的立法,在两岸有些法律尚无法对接的情况下,两岸两会就签订了相关协议。而针对最近出现的问题,两岸相关部门极为重视,并立即采取相关措施防止上述问题的重演

On 6 January 2013,Two sides across the Taiwan strait tourism exchange association figures showed,In 2012, the mainland residents to Taiwan tourism with a total staff of 1.9732 million people.To Taiwan tourism has become a unstoppable trend.however,But recently from time to time to expose tourism market is not standard behavior.In fact,The trace of the legislation of tourism,In the some laws are not under the condition of the joint,The two meetings will sign the relevant agreement.And according to the problems recently,The related department to make much of,And immediately take relevant measures to prevent the above problems repeats itself

　　朱松岭

ZhuSongLing

　　大陆居民赴台游直线上升

The mainland residents to Taiwan to swim in a straight line

　　自2008年7月台湾开放陆客赴台旅游以来,大陆居民赴台旅游的夙愿得以实现,以前只能在教科书中见到的阿里山、日月潭等均得以游览。大陆居民赴台旅游拓宽了两岸交流的渠道、增进了两岸民众的相互了解,加强了相互之间的感情,扩大了两岸交流的规模,两岸旅游已经成为两岸关系的重要组成部分。

Since July 2008 Taiwan open land guest to the table since tourism,The mainland residents to Taiwan tourism long-cherished wish can be realized,Used to see in the textbook alishan/Sun Moon Lake to visit, etc.The mainland residents to Taiwan travel broaden the channels of communication/Enhance the people on both sides of the mutual understanding,To strengthen the mutual feelings,Expanded the scale of the communication,The tourism has become an important part of the cross-straits relations.

　　2013年1月6日,海峡两岸旅游交流协会公布的数据显示,2012年大陆居民赴台旅游总人数达197.32万人次。另据台湾相关部门统计,大陆赴台游客占台湾入境旅游总人数的比例已升至约36%,市场份额比排名第二的日本高出近15个百分点,稳居台湾第一大入境客源市场。根据台方统计,四年多来大陆赴台旅游人数已突破500万人次,给台湾带去超过2300亿新台币的经济收益,在推动台湾观光及相关产业发展方面发挥了重要作用。

On 6 January 2013,Two sides across the Taiwan strait tourism exchange association figures showed,In 2012, the mainland residents to Taiwan tourism with a total staff of 1.9732 million people.The other relevant departments to statistics according to Taiwan,The mainland tourists to Taiwan Taiwan accounted for the proportion of the total number of inbound tourism has risen to about 36%,The market share of Japanese than second nearly 15% higher,In Taiwan's first big tourist market entry.According to the TaiFang statistics,In the last four years the mainland tourists to Taiwan has reached 5 million people,To Taiwan to more than 230 billion new Taiwan dollars of the economic benefits,In the push for Taiwan's tourism and related industry development has played an important role.

　　旅游市场不时出现问题

Tourism market problems from time to time

　　由于两岸旅游开放时间不长,旅游市场不够规范,恶性竞争而出现的低价团被曝出来,并有以接待旅游团为主的餐厅被曝回收剩菜供应大陆游客食用等问题出现。经营业者有追逐利益的天性,在残酷的竞争中为了谋求利益有冒险违规的可能,并有将这种可能转变为现实的行为。而游客也有贪图小便宜,不听劝阻专报违规团组。

Because of the tourism open time is not long,The tourist market is not standard,Vicious competition and appear low exposure group is out,And to receive group is given priority to restaurant be exposed to the recovery of residual supply mainland tourists, such as eating problems.The interests of the business operators have chase nature,In the cruel competition in order to seek interests of adventure possible,And this possibility into reality behavior.And visitors also have covet petty gain,Do not listen to discourage designed for illegal group.

　　同时,由于大陆改革开放以来,经济发展日新月异,而文脉、文化的发展尚存太大发展空间,民众的素质良莠不齐,在去往世界各地、祖国各地乃至宝岛台湾旅游的过程中带着不好生活习惯的游客仍然存在。素质较差的游客的行为往往又很容易被人们推而广之,成为对某类游客的恶质观感并进而影响大陆游客的名声乃至影响两岸共同记忆的品质,这不能不说是令人遗憾的事情。当然,上述问题并非主流而属个案。

At the same time,Since the mainland since the reform and opening up,Rapid economic development,And context/Cultural development still save too big development space,The quality of the public good and bad are intermingled,Visit to all over the world/Across the country and even in the process of Taiwan island tourism with bad habits of tourists still exist.Poor quality of tourist behavior often and is easy to be people apply broadly,Some tourists become evil mass impressions and further influences the mainland tourists reputation and influence the quality of the Shared memory,This chapter is regrettable thing.Of course,The problem is not the mainstream and belonging to the case.

　　亟需不断进行修法完善

Need to continuously improve the law

　　从旅游产业角度来说,两岸旅游资源丰富,旅游各具特色,双方优势互补,互为重要的客源市场,两岸同文同种,依存度高,合作发展前景广阔,潜力巨大。两岸旅游业界的合作也非常密切,共同开发了一系列新的旅游资源,新产品和新线路也一再出现,应该说这非常有利于丰富两岸文化内涵、填补两岸缺乏多年的共同记忆,提升旅游在两岸关系中的文化价值,以满足两岸民众对旅游市场、对两岸文化的多样性和个性化需求。

From the perspective of tourism industry,The rich tourism resources,Travel with different characteristics,Both sides have complementary advantages,As an important tourist market,With a cross-strait aboard,High ratio of dependence on,Cooperation and development prospect,Huge potential.The tourist industry is also very close cooperation,To develop a series of new tourism resources,New product and new line also appeared again and again,It should be said that it is very good for the rich cultural connotation/Fill the lack of many years of Shared memory,Improve tourism in relations across the Taiwan straits of cultural value,In order to meet the people on both sides of the tourist market/On the cultural diversity and personalized needs.

　　由于两岸关系的复杂性,两岸的法律对接尚有许多地方需要研究、推敲,以便更好地适用。在两岸有些法律尚无法对接的情况下,两岸两会签订了《海峡两岸关于大陆居民赴台旅游协议》,按照两岸两会签署协议,在各自法政系统落实的运行模式,台湾方面2008年6月19日由其行政部门会议协定,又经函送立法部门备查而在台湾法政系统内正式发挥作用。海峡两岸负责旅游的相关部门协议,两岸组接团将严格按照《大陆居民赴台湾旅游团队组接社合作合同要点》和台湾同胞来大陆探亲旅游政策的相关规定,按照合同定时限支付团费,禁止恶意拖欠团费。

Because of the complexity of the relations across the Taiwan straits,The legal butt there are a lot of places need to study/hash,In order to apply.In the some laws are not under the condition of the joint,CPPCC on both sides signed[On both sides of the Taiwan straits about mainland residents to Taiwan tourism agreement],The two meetings in accordance with the agreement,In their respective legal implementation of system operation mode,Taiwan on June 19, 2008 by the administrative department meeting agreement,JingHan again to the legislative department for reference in Taiwan in the system and the constructive formal play a role.On both sides of the Taiwan straits is responsible for tourism related department agreement,The group will be in strict accordance with movements[The mainland residents to Taiwan tour group formed clubs cooperation contract points]And Taiwan compatriots to visit mainland tourism policy relevant regulations,According to the contract time limit shall pay membership fee,Ban malicious default membership fee.

　　台湾方面为了防止相关问题的发生,确保大陆民众赴台旅游的品质,专门通过《接待大陆观光团旅行社自律公约》对相关品质规范措施及团费合理价位进行了规定,两岸相关部门在规范旅游管理上做了相当的努力。

Taiwan in order to prevent the occurrence of related problems,Ensure that the mainland people to Taiwan tourism quality,Special through the[Receive the mainland tourist party travel self-discipline]The relevant specifications of quality measures and reasonable price paid for the rules,The relevant departments in the standardization of tourism management in a considerable effort.

　　出台相关措施关注细节

To publish relevant measures attention to detail

　　即便如此,在近年来大陆游客赴台旅游中,仍然不时曝出一些问题。这些问题一旦经媒体渲染和放大,发挥的效应经常出乎意料。因此,两岸相关部门极为重视,并立即采取相关措施防止上述问题重演。如台湾方面的台旅会采取了多项措施遏制相关问题的重演,以保障大陆赴台旅游的品质。比如,双方旅行社应该以保障旅客权益为念,谨守自律,严禁削价竞争,加强对赴台游客的权益倡导,强化旅行社安排大陆观光团的购物规范,适时公布恶质购物店名单,严格处理违规导游等。

Even so,In recent years the mainland tourists to Taiwan tourism,From time to time still to expose some questions.Once these problems by the media and amplification,The effect of play often unexpected.so,The related department to make much of,And immediately take relevant measures to prevent the above problems repeats itself.If Taiwan Taiwan trip will take many measures to rein in the related problem repeats itself,In order to ensure the quality of the mainland to Taiwan tourism.Such as,The travel agency should be to ensure passenger rights and interests to be read,Keep self-discipline,It is strictly prohibited to price competition,To strengthen the rights and interests of tourists to Taiwan advocated,Strengthen the travel arrangements mainland tourist party's shopping specification,Published in evil mass shopping store list,Strictly deal with illegal guide, etc.

　　尤为值得大陆游客注意的是,台旅会为了落实执行旅行业接待大陆地区人民赴台观光旅游质量标准,设立专门的检举电话,一旦检举落实,奖励检举人新台币5万元。台湾类似的规定应当不少,比如任何人均可对开车乱扔烟蒂者拍摄、拍照,一旦经相关部门确认证据效力,立即重罚乱扔烟蒂者,同时重奖举报者。

Especially worthy of mainland tourists to note that,Taiwan trip will be to implement the travel industry in order to receive the mainland people to visit Taiwan tourism quality standards,A special report telephone,Once the report implement,Reward prosecutors nt $50000.Taiwan similar provisions shall be many,Like any person can throw cigarette butts to drive the shooting/photos,Once the related department to confirm the evidence effect,Throw cigarette butt is carried out immediately,At the same time the seizing of prosecutors.

　　不可否认,台湾在某些立法思想和立法技术上是值得我们学习的。通过旅游管理中相关问题的暴露和处理,通过对这些处理方式和相关规定的宣传,在大陆游客心目中树立起先进的法律意识,对促进大陆借鉴台湾的相关经验完善相关法律法规,对促进两岸走向良性治理,提升游客的品质有着重要作用。

undeniable,Taiwan in some legislative idea and the legislative technology is worth learning.Through the tourism management related issues of exposure and processing,Through the processing mode and the relevant provisions of the publicity,In the mainland tourists mind set up advanced legal consciousness,To promote Taiwan's mainland reference experience perfect relevant laws and regulations,To promote the benign management,Improve the quality of the tourists plays an important role.

　　应该说,在两岸相关部门的努力下,两岸旅游一直朝向健康有序的主流方向发展。虽然两岸旅游整体发展态势良好,但是随着陆客赴台规模的增加、数量的增大,相关问题不免浮现。因此,确保和提升赴台旅游质量,加强赴台旅游的规范管理应是未来提升两岸旅游品质、确保两岸关系中这一重要组成部分健康发展的重点所在。

Should say,The relevant departments in the efforts,The tourism has been the mainstream direction toward the healthy and orderly development.Although the overall tourism development trend is good,But as the land the guest to the table the scale of this increase/The increase of the number,Relevant problems emerge inevitably.so,To ensure and improve the quality of tourism to Taiwan,To strengthen the standard management of Taiwan tourism should be the future ascension tourism quality/Ensure that the relationship is an important part in the healthy development of the key.