1月22日，有媒体报道称，铁路部门近日在电话订票系统中增设黑名单，如果多次电话订票成功而不去取票，就会被列入黑名单，系统会自动识别身份证号，取消其以后电话订票的资格。报道还指出，铁路部门目前还没有对列入黑名单者不取票的次数给以明确规定。

On January 22,,Media reports said,The railway departments recently in telephone booking system add blacklist,If multiple telephone booking successful and not to collect the tickets,Will be blacklisted,The system will automatically identify id number,Cancel the telephone booking after qualification.The report also pointed out that,The railway departments there is no to blacklist who did not take the number of tickets to specific provision.

　　该报道刊出后，引起不小震动。有网民认为该规定的标准含糊不清，过于严苛，难免会误伤正常订票的乘客，也有网民认为“铁老大”作风一贯如此，体现不出人性化也在情理之中。

The report after publication,Not caused by vibration.Internet users think that this is up to the standard stipulated in the vague,Too harsh,Hard to avoid can from a normal booking passengers,Also have netizens think"TieLaoDa"Style has always been so,Reflect a humanized also in reason.

　　当日上午，本报记者即向铁道部求证“黑名单”一事。铁道部相关负责人称并没有出台电话订票“黑名单”的规定。春运每年都会引发普遍关注，媒体未经认真核实就刊发报道，是一种不负责任的表现。

The morning,Our reporter to the ministry of railways is confirmed"blacklist"about.The ministry of railways issued relevant officials say not telephone booking"blacklist"regulations.Every year Spring Festival transportation cause attention,Media without serious check will publish the report,Is a kind of irresponsible of.

　　“黑号码”、“黑账户”、“黑名单”其实确实存在。记者了解到，铁道部公安局计划从1月6日到3月6日，开展60天打击倒票的“猎鹰——2013战役”，将近两年抓获的票贩子列入“黑名单”，将利用电话订票套取车票高价倒卖的电话号码列为“黑号码”，将利用网络支付平台从事倒票和实施诈骗的账号列入“黑账户”。

"Black number"/"Black account"/"blacklist"Actually does exist.The reporter understands,Public security bureau of the ministry of railways plan from 1 June to 3 June,Carry out sixty days blow of speculative reselling of tickets"Falcon - 2013 campaign",Two of the captured on ticket scalper"blacklist",Will use the telephone booking show the ticket prices in telephone number listed"Black number",Will use the network payment platform in speculative reselling of tickets and implementation of fraud in the account"Black account".

　　记者提醒广大旅客以及网民，不要轻信网上传言以及未经核实的报道，对于春运过程中不清楚的问题，可以拨打铁路客服热线“12306”，或者直接到所在地铁路部门问询求证。

Reporter remind all passengers and Internet users,Don't take online rumors and reports without verification,For the Spring Festival transportation process not clear problem,Can call railway customer service hotline"12306",Or directly to the local railway department information verification.

　　据了解，目前电话、网站、窗口票源共享，旅客退票、预订未支付等情况出现后，车票会重新返回票库。需要提醒的是，旅客一旦订票成功后，尽量不要多次订票，以免影响其他乘客订票。

It is understood,Now phone/website/Window sources of votes sharing,Passenger refund/Reservation did not pay wait for a circumstance appears,The ticket will return ticket library.What need reminds is,Passenger tickets once after the success,Try not to book many times,So as not to affect the other passengers booking.