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春节抢机票小心上当 专家揭示五大骗术提醒旅客--亲民维稳网络舆情监测室
2013-01-28

  武汉晨报讯(记者贾蓓 通讯员杨勇)距离春节只有不到两周时间了,这几天,不少没抢到春运火车票的人,只得“转战”民航,希望能买张价格合适的机票回家或出游。记者查询发现,目前,除夕当天武汉飞往各地的机票仍有剩余,其中往哈尔滨、福州方向仅有少量余票,且基本为全价,往北京、上海、广州等方向则有大量特价票,有的甚至低至1折,往昆明、成都等方向则能买到6折左右的机票。

Wuhan morning news(Reporter JiaBei YangYong correspondent)The Spring Festival distance less than two weeks time,These days,Many didn't get the travel of train tickets,Had to"fought"Civil aviation,I wish I could buy tickets for the right price ticket home or travel.Reporter inquires the found,At present,On New Year's eve to wuhan all ticket still have the rest,Which went to Harbin/Fuzhou direction more than only a ticket,And basic for full price,To Beijing/Shanghai/Guangzhou direction have a large number of special ticket,Some even as low as 1 fold,To kunming/Chengdu and other direction is to buy 6 fold the left and right sides ticket.

  不过,不管你是想买哪条航线的机票,在这个出行的旺季,都要小心机票诈骗。根据中国航空运输协会的调查,目前具备工商营业执照和专业资质认证的正规机票代售点,仅占所有代售点的1/10,并且,随着网上订票的盛行,通过网站进行机票诈骗的案例也屡见不鲜。为此,携程的机票专家为您揭露几个常见的诈骗陷阱,并教您如何彻底防范、安全购票。

but,Whether you want to buy which airline ticket,In the trip of the season,Be very careful ticket fraud.According to the China air transport association survey,Has the ability to commerce business license and professional qualification authentication of the normal ticket DaiShouDian,Only accounts for 1/10 of all DaiShouDian,and,With the popularity of online booking,Through the site for the ticket fraud case also common occurance.therefore,Electronic ticket experts for you reveal several common fraud trap,And teach you how to completely prevent/Safety tickets.

 

 骗术一:通过ATM机骗取订票费用 Legerdemain one:Through the ATM machine diddle booking fee

  陈女士通过搜索引擎,找到一个机票销售网站,填写订票信息后,一位自称广州亚洲航空员工的女性,打通陈女士的手机,告知机票已成功订购,并要求陈女士补汇款。最后,对方来电说,要退回第一笔机票钱,让陈女士拿着银行卡去ATM机接收。于是,陈女士按照对方的指示,在ATM机上一步步操作,当对方告诉她输入"退款代码"时,陈女士顺从地按下了03456789,随后,她银行卡上的3万多元存款瞬间转到了对方账户。陈女士查询卡内余额,才知道上当受骗。

Ms. Chen through the search engine,Find a ticket sales site,Fill in the booking information,A purported guangzhou Asian airline employees of women,Ms. Chen through the phone,Inform the ticket has been successfully order,And ask ms. Chen for remittance.finally,Each other to say,To return the first pen ticket money,Let ms. Chen took the bank card to receive ATM machine.so,Ms. Chen according to the instructions of the other party,In the ATM machine operation step by step,When the other party told her input"Refund code"when,Ms. Chen obediently press 03456789,then,Her on the bank card 30000 yuan deposit instantly turned to the other account.Ms. Chen ZhaXunKa in balance,Just know be deceived.

  【防范法】

[Prevention method]

  一般来说,诈骗者会在网站刊登低价,诱导消费者购买机票,再通过消费者留存的信息,以各种方式诱骗消费者到ATM机转账。携程网的机票专家提醒消费者,航空公司的支付多采用网上支付与电话支付,只要是要求顾客用银行卡直接汇款到银行账户的,多半是黑代理。市民购买机票时要尽量选择知名机票预订渠道。

Generally speaking,Tight on the website will be published at a low price,Induced consumers to buy the ticket,Then through the consumer retained information,In a variety of ways to draw customers to the ATM machine transfer.Ctrip ticket experts remind consumers,The airline's pay for online payment and payment by phone,As long as it is for the customer USES a bank to remit money to bank account directly,Mostly black agency.When people buy the ticket to try to choose well-known ticket booking channels.

  

骗术二:改签机票也被骗 Legerdemain 2:Endorse the ticket was also cheat

  刘先生订购机票后,由于行程变更,上网搜索航空公司客服电话,并拨打搜索到的"400"开头的电话号码办理改签。接电话的男子自称客服,他详细询问了刘先生的身份及机票信息后,表示改签机票需再补差价,并嘱咐刘先生到ATM机转账。在输入了对方提供的所谓"航空公司"账号后,男子要求刘先生输入以"29"开头的六位数字 "代码"。然而,完成一切操作后,刘先生发现,不但机票退改签没有成功,之前的客服电话也无法打通了。刘先生到银行查询才发现,自己银行卡里近20万元存款已不翼而飞。

Mr. Liu order the tickets,Because of changes,The Internet search airlines customer service telephone,And call to search"400"Beginning with the telephone number of the upgrade.Pick up the telephone man claiming to customer service,He ask for details of the Mr. Liu's identity and ticket information,Said ticket need to endorse the difference,Liu and charged to the ATM machine transfer.The input of the other to provide a so-called "airlines" after the account,Man liu requirements input"and"The beginning of six figures "code".however,Complete all operations,Mr. Liu found,Not only the ticket back upgrade without success,Before the customer service telephone also can't get through the.Mr. Liu to bank inquires the found,His bank card nearly 200000 yuan deposit gone.

  【防范法】

[Prevention method]

  在网上,通过搜索引擎查询电话虽然方便,但不一定都是真的。专家提醒,近来机票诈骗的陷阱已不再那么显而易见,而是设置在消费者容易忽略的地方。消费者若要退票或改签,必须拨打航空公司的官方客服电话,若在正规销售渠道购票,亦可咨询原购票代理,不要相信来路不明的客服电话。

On the Internet,Through the search engine inquires the phone while convenient,But all is not true.The expert reminds,Recently the ticket fraud trap is no longer so obvious,But set in consumer easy to ignore the place.If you want to refund or endorsed to the consumer,Must call the airline's official customer service telephone,If in the normal ticket sales channels,The attachment can be consulting agency,Don't believe that silly customer service telephone.

  

骗术三:通过山寨网站骗取订票费用 Legerdemain 3:Through the stronghold website diddle booking fee

  张女士因旅游需要,通过搜索引擎搜到一家“携成网”,发现杭州飞往乌鲁木齐的航班有特价机票,只需1410元,比近2000元的市价低很多。网站要求通过网银转账的方式付款才能出票。张女士付款后却没有收到任何进一步的信息,这才发现被骗。

Ms. Zhang for travel needs,Through the search engine search to a"Join into the net",Found that hangzhou to urumqi flight ticket is on sale,Only 1410 yuan,Nearly 2000 yuan more than the market price is much lower.Website requirements through the net of the transfer payment to the issuer.Ms. Zhang payment but have not received any further information,It found that swindled.

  【防范法】

[Prevention method]

  山寨网站一般会做到至少首页和航空公司官网雷同,让消费者难以分辨,只是点开链接后,可能会用提醒或其他方式,将消费者导入ATM诈骗。专家提醒消费者,山寨网站主要通过搜索引擎出现,由于山寨网站可能通过购买旅游关键字广告与搜索引擎优化增加曝光率,因此也可能在搜索排行中靠前,因此消费者在购票时一定要注意识别官方网址。

The stronghold website usually do at least home page and airlines similar's official website,Let the consumer is difficult to distinguish,Just point to open after the link,Might use remind or other ways,Will consumers into ATM fraud.Experts remind consumers,Mainly through fortress website search engine appeared,Due to the stronghold sites may through the purchasing tourist keyword advertising and search engine optimization increase exposure rate,So may also in the search rankings in the front,Because this consumer is when buying tickets must pay attention to identify the official web site.

  

骗术四:通过假行程单骗取费用 Legerdemain 4:Through the false itinerary diddle cost

  小李在某网站购买直飞北京的全价机票,付款后行程单上所显示的票价也为全价。后来小李由于行程更改,致电航空公司要求改签机票,却被告知他实际上购买的是低价机票,售出票价仅为3折,且此类机票“不得更改、不得签转”。更惨的是,当小李向单位的财务报销时,财务却不同意,因为财务在验证行程单的信天游网站上找不到符合要求的凭证信息。

Xiao li in a website to buy a direct flight to Beijing full price tickets,Payment itinerary shown on the ticket price for full price.Then xiao li because of change,Call the airline ticket upgrade requirements,But was told that he actually buy is low ticket,Ticket sold only three fold,And such ticket"Shall not change/Not endorsement".The worst is that,When xiao li to the unit when financial reimbursement,Financial did not agree,Because financial in the validation of the itinerary XinTianYou website can't find to meet the requirements of document information.

  【防范法】

[Prevention method]

  为什么机票可以使用,行程单却是假的?这是因为部分代理商为了获得更高的利益,用造假行程单的方式修改了机票价格,比如说代理商收取了乘客全价的费用,却在携程等正规渠道购买低价机票。由于低价票的退改签限制严格,这就会造成虽然消费者可顺利登机,但若临时想改签,就有可能因无法改签而须重新购票的情况。而行程单是假的,自然也无法顺利报销。

Why the ticket can be used,Itinerary is false?This is because part of the agent in order to obtain more benefits,Used false itinerary way to modify the ticket price,Such as agent for the cost of the passengers full price,But in the formal channels such as electronic ticket purchase at a low price.Due to the low price ticket back upgrade strictly,This can cause although consumer can smooth boarding,But if temporary want to upgrade,It is possible to unable to upgrade and must be the new tickets.And itinerary is false,Nature also cannot submit an expense account smoothly.

  专家提醒,机票代理商必须具备《机票代理销售经营许可证》和工商部门核发的营业执照,才能卖票与打印行程单,消费者应注意甄别。

The expert reminds,The ticket agent must have[The ticket agent sales business licenses]Issued by the ministry of commerce and business license,Can I get a ticket and print itinerary,Consumers should pay attention to identify.

  

骗术五:贩卖特殊客票骗取差价费用 Legerdemain five:Selling special ticket diddle spread cost

  许女士由于春运返乡机票紧张,通过住处附近一间代理商购买了机票,付款后取得的行程单也貌似正常。不过,当她到达机场拿到登机证后办理登机手续时,工作人员告诉她,她购买的是军残票,需要出示军残证才能正常乘机。许女士气得当场投诉,但经查证后许女士得知,她手中的机票竟然真的是军残票,而代理商将其以一般客票的方式卖给了她。最后,许女士在售票处重新购买全价票才得以登机。

Ms xu due to the Spring Festival transportation ticket nervous,Through the drive around a agent to buy the ticket,Payment made itinerary also seemingly normal.but,When she arrived at the airport to the boarding pass after check in,Staff told her,She buy is army residual ticket,Need to show your army residual card to normal flight.Many female morale to complain on the spot,But after the verification that many women,Her hands ticket actually really is army residual ticket,And the agent shall the general ticket sold her the way.finally,Many women in the ticket office to buy full fare to boarding.

  【防范法】

[Prevention method]

  根据规定,军残、警残等特殊旅客可享受优惠的特殊票,但必须要有官方的身份证明才能登机,并且仅限少数指定代理处才能购买。部分黑代理受利益驱使,可能会谎称没有折扣票,将军残客票以全票的价钱卖给消费者,这在机票紧张时期最容易发生。专家提醒消费者,春运时机票难买,一旦所买的票出了问题,赔钱事小,延误行程事大。因此,专家建议,一定要通过正规的官方销售渠道购票,以防万一。

According to the regulation,Army residual/P residual and other special passenger can enjoy the special discount ticket,But must have the official proof of identity to boarding,And only for a few specified agency can buy.Part of the black agency by incentive,May be that no discount,The general residual ticket to full fare price sold to consumers,In the period of ticket tension is most likely to happen.Experts remind consumers,When the Spring Festival to buy ticket,Once I buy ticket out of the question,Loss small things,Delay stroke things big.so,Expert advice,Must through formal official tickets sales channels,Just in case.



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