据新华社长春2月25日电(记者姚友明)选择在春节黄金周外出旅游成为不少人的过年方式。令人不安的是,继去年黄金周海南出现“天价”海鲜宰客丑闻之后,今年又爆出“潜水宰客”、拿回扣等消息,黄金周旅游市场再次陷入“丑闻循环”。

According to changchun on Feb. 25 (xinhua)(The reporter Yao Youming)Selection in the Spring Festival golden week travel as many of the Chinese New Year.Is disturbing,Following last year's "golden week" in hainan"sky-high"Seafood rip off scandals,This year, news"Diving rip off"/Kickbacks and other news,"Golden week" travel market again"Scandal cycle".

　　“丑闻”频发 "scandal"frequent

　　与以往相似,今年春节黄金周再次成为旅游丑闻多发区。曝出海南旅游市场许多旅游环节充斥拿“回扣”现象,回扣率超过费用的50%；海边潜水项目成了宰客手段,如游客拒绝水下拍照,就会遭受“憋刑”。

Similar to previous,The Spring Festival golden week this year once again become a tourist scandal earthquake-prone area.Revelations of hainan tourism market is filled with many tourist section"rebates"phenomenon,HuiKouLv exceed 50% of the cost;The sea diving project became a rip off,As tourists not to photograph underwater,Will suffer"Suppress punishment".

　　黄金周的旅游丑闻并不局限于海南,去年国庆黄金周,有游客在陕西华山被捅伤；今年春节,一个由深圳赴香港旅行的旅行团被迫夜宿大巴车。逢黄金周出“旅游丑闻”似乎已成为一种“惯例”,虽然海南的海鲜排档市场整顿了、陕西华山捅伤游客的犯罪嫌疑人自首了、潜水项目的“黑幕”被曝光了、乘客夜宿大巴车的旅行社被调查了,但这种“惯例”似乎不会从此停止。

Golden week travel scandal is not limited to hainan,Last year the National Day golden week,Visitors in shaanxi huashan was injured;The Spring Festival this year,A tour group to travel from shenzhen to Hong Kong were forced to stay in the coach.Every week a"Tourism scandal"Seems to have become a kind of"practice",Although hainan seafood stalls market consolidation/Shaanxi huashan injuring visitors a criminal suspect gave himself up/Diving projects"shady"The Revelations/Passengers overnight at coach travel agent was investigated,But this kind of"practice"Doesn't seem to stop from now on.

　　恶性循环 A vicious cycle

　　李娟曾从事导游8年。她说,如今旅行社导游大多是兼职,几乎没有工资,“吃回扣”成为导游收入重要组成部分。“在海南,‘回扣率’达到80%都并不新鲜。即便在‘回扣率’相对较低的西安,游客在景点、购物点消费金额的40%也会落入带队导游囊中。”

Li Juan was engaged in the guide for eight years.She said,Now travel agencies are mostly part-time tour guide,Almost no salary,"ChiHuiKou"Become a tour guide income is an important part."In hainan,‘HuiKouLv’80% is not new.Even in the‘HuiKouLv’Xi 'an is relatively low,Tourists in the scenic spot/Shopping consumption amount will also fall into the 40% of the lead guide."

　　“事实上,黄金周并不是导游赚钱的‘黄金时段’。那期间各旅游点都在塞车,旅游、消费环境都不理想,游客经常既不购物,又不逛‘自费景点’,赚不到钱的导游就会变得急躁,游客的心情也不好。所以,黄金周‘旅游丑闻’出现的概率就大大增加。”李娟说。

"In fact,,"Golden week" is not a guide to make money‘The prime time’.That time all the tourist spots in the traffic jam,tourism/Consumption environment is not ideal,Tourists often neither shopping,Don't go again‘Fee-paying attractions’,Can't make money guide will become impatient,Tourists are in bad mood.so,"Golden week"‘Tourism scandal’The probability is greatly increased."Said li Juan.

　　今年1月底,陕西省神州旅行社总经理杨琦就给旅行社全员放了假,“我们旅行社不大,过年挣的那点钱还不够担惊受怕的,所以我干脆过完正月十五再开门。”杨琦说,“春节前,旅游市场居然出现‘299元畅游华东五市’旅游产品,你算算,这连车票都不够,他们拿什么赚钱?只能羊毛出在羊身上。”

At the end of January this year,Shaanxi China travel service, managing Yang Qi is full off to travel,"Our travel agency,New Year's day the money earned is not fearful enough,So I just finished the fifteenth day of the first to open the door."Yang Qi said,"Before the Spring Festival,Tourism market was seen‘299 yuan swim five city in east China’Tourism products,You figure out,This ticket is not enough,They take what money?The wool is on sheep's body only."

　　杨琦经常跟着自己旅行社的团去海南、云南这些旅游“热点地区”。他说:“有些地方几乎完全靠旅游业做经济支撑,为了发展地方经济,当地政府想尽办法鼓励旅客在当地多消费,对游客食住行质量却很少关注。即使游客在当地‘被坑被宰’,只要影响不大,都会选择睁一只眼闭一只眼。”

Yang Qi often followed their go to hainan travel agency group/The tourism in yunnan"Hot spots".He said:"Almost completely rely on tourism for economic support in some places,In order to develop the local economy,The local government try their best to encourage tourists on local consumption,The accomodation to visitors seldom focus on line quality.Even if the visitors in the local‘Be pit was kill’,As long as the impact is not big,Choose to turn a blind eye to."

　　摆脱“惯例” Get rid of"practice"

　　我国旅行社条例中规定:旅行社聘用导游人员、领队人员应依法签订劳动合同,向其支付不低于当地最低工资标准的报酬。但杨琦和李娟都坦承,绝大多数旅行社给导游的基本工资都不可能达到这一标准。

Our country travel agency rules: travel agencies to hire tour guide personnel/Team leader should sign labor contract in accordance with the law,To pay no less than the local minimum wage standard.But Yang Qi and li Juan is admitted,Most travel agencies to guide the basic wage is likely to achieve this standard.

　　杨琦说:“导游是旅游产业面对顾客的第一窗口,他们一旦缺乏‘安全感’,这个产业就会陷入‘丑闻循环’。旅行社最怕的就是养人,如果给导游发工资、上社保,可能很多旅行社都掏不起钱,谁来给钱、怎么给?”

Yang Qi said."Tour guide is the first of its kind in the tourism industry in the face of the customer window,Once they lack‘A sense of security’,They would be in the industry‘Scandal cycle’.Travel agency is the most afraid of be nurturing,If to the tour guide salary/The social security,May be many travel agencies can not afford to pay the money,Who is going to give money/How to give?"

　　专家建议,应该把导游收入和社会保障改革工作列入旅游业整治工作。提高导游底薪、逐步把旅游从业人员纳入社会保障体系；适当收回一些导游的权力,不要把带团旅游的全线流程权力都交给导游；游客掏钱购买旅游体验服务,相关部门应根据游客对旅程的满意度对旅行社、旅游景点和导游人员进行惩罚或奖励,只有这样,才能将“旅游丑闻”扼杀在萌芽状态。

Experts suggest that,Should include tour guide income and social security reform work in tourism industry management work.Improve the guide base salary/The tourism practitioners into the social security system step by step;Take back some guide power appropriately,Don't put the power to travel across the process of tour guides;Tourists pay for travel experience,Related departments should be based on tourists' satisfaction of journey to the travel agency/Tourist attractions and guides people to punish or reward,Only in this way,To get"Tourism scandal"Nipped in the bud.

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酒店里的“牙刷经”

In the hotel"Toothbrush by"

香气做伴探寻花花世界

Aroma company search for himself

女性独自旅行必读宝典

Women traveling alone must read the bible

盘点令人惊恐的蛇节

Inventory alarming festival