浙江省旅游局副局长叶建国评价说，旅游满意度调查是一项系统工程，不单单是景区评优评比，而是基于科研成果的景区发展质量的诊断。他相信这一结果有助于景区树立“游客至上”观念，即把满足人民群众的旅游需求作为首要目标，把维护广大游客合法权益作为第一职责。

Zhejiang tourism bureau deputy director Ye Jianguo said,Tourist satisfaction survey is a systematic engineering,Not only is a scenic spot awards appraisal,But based on the quality of scientific research achievements of the scenic area development of the diagnosis.He believes that this result is helpful to the scenic spot to set up"Visitors first"concept,Namely to meet the people's travel demand as the first target,To safeguard the legitimate rights and interests of tourists as the first duty.

　　去年12月份，由浙江在线新闻网站、浙江省旅游质量管理监督所联合发起的“2012浙江省4A景区旅游满意度调查”活动一经推出，就引起社会各界广泛关注。全省124个4A级国家旅游景区全部参与此次满意度调查，评选采用独立第三方抱朴信言调研机构的景区满意度评价体系。

In December last year,By the zhejiang online news sites/Jointly sponsored by zhejiang tourism quality supervision and management"4 a scenic tourist satisfaction survey in zhejiang province, 2012"Once pushed on activity,Will cause the social from all walks of life wide public concern.The province's 124 4 a-class national tourism scenic spot all involved in the satisfaction survey,Selection by independent third parties holding PiaoXin research body scenic spot satisfaction evaluation system.

　　在昨天的满意度结果发布会上，遂昌县风景旅游局局长徐建林代表“综合品质十佳”景区做了经验分享。据介绍，除了4A景区满意度调查外，作为游客满意度调查计划组成部分，今后我省旅游主管部门还将在其他类型的景区以及酒店、旅行社等相关领域进行满意度调查，以期为广大游客提供更有价值的参考信息。

In yesterday's conference satisfaction results,The local scenery tourism bureau Xu Jianlin representative"Comprehensive quality top ten"Scenic spot did experience sharing.According to introducing,In addition to the 4 a scenic spot satisfaction survey,As part of tourists satisfaction survey program,In the future in our province tourism departments will also in other types of scenic spots and hotels/Travel agency related areas such as satisfaction survey,Tourists in order to provide more valuable reference information.

　　作者：杨倩 竺佳丽 (来源：浙江在线-今日早报)

The author:Yang Qian ZhuJiaLi (source:Zhejiang online - today morning)